Gem Windows and Doors

A few years ago, after making a number of cold calls to find/buy a certain type of door handle, I got lucky connecting with Jim at Gem Windows & Doors. He was the only person willing to assist me. Jim's knowledge and customer service skills are outstanding. So when I needed a new lock in a specific colour for the screen door, it was Jim whom I called and who once again came through for me. Jim at Gem Windows and Doors embodies excellence in customer service.