I would like to say the service tech was excellent, knew the problem straight away , showed me the build up from the famous Brantford hard water and fixed it promptly he gets a 10 star rating from me.
The call centre is a different kettle of fish, not very understanding or helpful. Might be good idea if they were given a basic list that could help alleviate the problem until service can get there. I found myself that by turning the heater higher it gave enough pressure till the next day when the service tech arrived. Little things on a list by one of your pros could be invaluable.
- Approximate cost of services:
- $0.00
- Company Response
Thank you so much for your feedback Dave. I'm so sorry to hear that your experience with the call centre wasn't as expected. If you would like to email me I can certainly look into this further, pkirby@reliancecomfort.com ~ Penny