Reviews

5/10

I would like to say the service tech was excellent, knew the problem straight away , showed me the build up from the famous Brantford hard water and fixed it promptly he gets a 10 star rating from me. The call centre is a different kettle of fish, not very understanding or helpful. Might be good idea if they were given a basic list that could help alleviate the problem until service can get there. I found myself that by turning the heater higher it gave enough pressure till the next day when the service tech arrived. Little things on a list by one of your pros could be invaluable.

Approximate cost of services:
$0.00
Was this review helpful?
Company Response

Thank you so much for your feedback Dave. I'm so sorry to hear that your experience with the call centre wasn't as expected. If you would like to email me I can certainly look into this further, pkirby@reliancecomfort.com ~ Penny

10/10

London eco metal replaced my roof in December of 2018 and so far we are very pleased. With a winter installation I must admit we were a little concerned but now all the snow has gone our roof looks amazing. We have had nothin but compliments on the appearance and a neighbour actually commented he hated metal roofs until he saw ours. After contacting our salesman, Richard, about a missing down pipe a service rep showed up this morning replaced the pipe with new pipe and did an inspection and site clean up. So impressed with this as I have never had such prompt and courteous service, Chris the service guy was great and is to be commended.

Approximate cost of services:
$17,000.00
Was this review helpful?
Company Response

Thank you, Dave! Richard and Chris are fantastic people, we are glad you noticed. We assure that the compliments will continue to roll in.

10/10

What can I say but simply the best window installation experience ever. I had windows installed upstairs by another company and I only wish I had known about Dayside four years ago as they are far superior in every aspect. The installation crew did a great job and believe me when I say we are fussy people on details and finish which they passed with flying colours. We had a very small misunderstanding which Steve dealt with very professionally, I have already recommended Dayside to a friend and look forward to using them again myself for anymore similar work I need doing. Thanks again Steve and I hope to be able to deal with you next time.

Approximate cost of services:
$3,500.00
Was this review helpful?
Company Response

Hi Dave,

WOW! "Best window installation ever"! Thank you very much for the enthusiastic review and recommendation. We strive to make all of our customers as satisfied as you and we are very much looking forward to working with you in the future.

The Dayside Team