The service technician Thava (ID Q4204) who came to my home for my first (I'm a new customer) annual maintenance service went well beyond the basic requirements. Since, this is my first year with reliance, I had some questions about programming my Nest thermostat. He patiently walked me through what I needed to know. Furthermore, since this is my 1st summer using the AC, I had noticed serious vibrations transmitted from the ducts through the joists in the floor above. He came up with solution to resolve this annoying problem. It wasn't obvious but he was determined to fix the problem. All through his time here, he was pleasant and professional. A real pleasure to do business with this kind of technician.
- Approximate cost of services:
- $0.00
- Company Response
Thank you very much for your awesome review, we truly appreciate it! -Haley