We called for service on on our HVAC on June 2017 and was told by Kyle that we will need to replace our system. So he set us up with Dean an advisor for Reliance in London, Ontario. He met us within a couple of days. And walked us through the option and recommend us to go with Smartair system. He set up the install for us on the time that works for us. Which only took a week from the time Dean met us to the day it was installed. We had to change the day and it was No problem for him. And also set up the Energy Audit for us before the install happen, so we can get our rebate. He's help didn't stop when the system was installed. I emailed him to have a 5 wire set up on my thermostat and he contacted the person in charge of that. We couldn't be more happier with the whole experience. Dean Timpany went above and beyond. Reliance motto of "We are not comfortable until you are" stand true and Dean is definitely an example of that. Thank you.
John Aguilar
- Approximate cost of services:
- $9,000.00
- Company Response
Thank you for the feedback!