John in London

My wife and I couldn't stand losing shingles everytime there's a wind storm. We were told that 4 years after purchasing our home, we would need to replace the roof. So we shopped around and compare 3 different roofing company and we decided to go with metal roof. That narrowed it down to 2 company. Our rep, Dave was great, he assure us that we would be taken care of and we were. He is very personable and wasn't pushy (unlike the other company). Then the time to install the roof. The crew were so great. Came on time and were easy to talk to, and answer any question we may have. They had a couple of minor hiccups, one crew member didn't show up for 2 days and it also rain. And in that case it took them longer than they expected. But we rather have them do it right first time. After they finish we notice some minor scratches on the eavestrough where the ladder was leaning against it. But they came back to do a touch up on the scratches. All in all our experience from the start to finish were great. We already recommended London Eco Metal to a couple of our neighbours and they have installed metal roof from London Eco Metal. One last great part about the metal roof is that it has a warranty for 55 years and we will never have to replace our roof for as long as we own our home. Thank you Dave and the install crew for a great experience.

We called for service on on our HVAC on June 2017 and was told by Kyle that we will need to replace our system. So he set us up with Dean an advisor for Reliance in London, Ontario. He met us within a couple of days. And walked us through the option and recommend us to go with Smartair system. He set up the install for us on the time that works for us. Which only took a week from the time Dean met us to the day it was installed. We had to change the day and it was No problem for him. And also set up the Energy Audit for us before the install happen, so we can get our rebate. He's help didn't stop when the system was installed. I emailed him to have a 5 wire set up on my thermostat and he contacted the person in charge of that. We couldn't be more happier with the whole experience. Dean Timpany went above and beyond. Reliance motto of "We are not comfortable until you are" stand true and Dean is definitely an example of that. Thank you. John Aguilar