Reliance Home Comfort

Have the system installed in February 3/2017, I do not usually review the installations done in my house because I always hire professionals, but i got a gut feeling and decided to check on it, what I found was a total disaster, misaligned ducts, cables without ties, AC pipes without brackets, the AC was rocking in his base, I called the sales person, and he sent the Installations manager who told me that he was going to send "his best crew", I do not why he did not sent "his best crew" the first time, I decided to have the system removed from my house, and I bought a system from Costco, who did a super installation for $3000 less, in an equivalent equipment, after I returned the equipment to Reliance in February 13, it took me one month of everyday calling to have the UEI credit cancelled, and I have not been able to recover the money I pay them to have a 5 inch filter installed, after one month and a half of dealing with the sales manager, who promised me 5 times to get my
money back, I decided to call the Capital One fraud department, the returned my money and they are going to deal with them, very disappointing with all the Reliance service, from the Sales person, installers and specially the Sales Manager who only makes promises but does deliver,