At the end of December, I called Reliance to get an estimate for both furnace and A/C units. Kelly Gilkinson (sales rep) came in on January 5th and as we asked she took the time to explain the products and services included in rental & purchase options very clearly, which helped us make the decision to opt for renting on the very same day.
Installation was scheduled within a week. The technicians Mike and Luciano performed a clean and quality work while providing explanations about the parts and procedures along the way. After the installation both Luciano and Mike took the time to go over the set up and usage of the heating and cooling systems in detail as well. We are very satisfied with their work and are convinced we made the right decision to go with the Reliance team.
Especially Kelly Gilkinson took the time to answer my questions even after the sale and installation were completed.
I hope we will receive the same service in future with billing and maintenance calls as well!
Impressive job Kelly, Luciano and Mike!!
Thank you,
- Approximate cost of services:
- $100.00
- Company Response
Wow! Thank you Shankar for the wonderful review! We sincerely appreciate you taking the time to share your experience. Kelly, Luciano and Mike are always happy to help, we're very fortunate to have them as part of our team ~ Penny