The Reliance team Neil & Matt arrived just before 8AM extremely polite and professional. I have a 3 month old baby so I let them in and disappeared for a bit! They certainly dont need me supervising. I came back downstairs after a few and thought I was at the oscars, I love the red carpet treatment, definitely put a smile on my face. Really shows the attention to detail these guys bring to the job. I could hear them talk as they worked and the team atmosphere should be bottled, they look out for and help each other just impressive. Then Neil asked me if I had a vacuum so he could clean up some dust off the floors, what a treat!! :-)
The install was quick a lot faster than I thought it would be and of course Neil then took the time to go over the manual, the new fancy thermostat with me and ensured that it's ok to call if we had questions. I must say customer service may not be dead in Canada after all. Thanks Neil and Matt and of course even the ones who came just to see how you guys were doing and I heard one offering to help nice. Great job Reliance - and shout out to Joel in sales he's a hoot!
- Approximate cost of services:
- $5,000.00
- Company Response
This is wonderful news Carolene and we sincerely appreciate the time taken to share these very kind words. I will be sure to pass this along to Neil & Matt, I'm sure they will be very happy with your feedback. Congratulations on your new addition; we wish you and your family well. Kind regards. ~ Rich