Insight Pest Canada

Pest & Animal Control
Burlington ON L4Z 1V9
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Reviews for Insight Pest Canada

Average customer rating:
8.5 10 (86 reviews)

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Tanya Fuller
Tanya Fuller
1 review Millbrook, ON
0/10

Terrible Service - Do Not Recommend Insight Pest Canada!

I had a very disappointing experience with Insight Pest Canada. Not only did they fail to eliminate the pests in my home, but they also provided horrible customer service. After several treatments, the pests kept coming back, and it was clear that their solutions were ineffective.

To make matters worse, they overcharged me for services that did absolutely nothing. I was also shocked to find out that they never informed me about a cancellation fee until it was too latetotally unprofessional. I felt blindsided and taken advantage of.

I wouldn't trust them with pest control again, and I strongly recommend you look elsewhere for a more reliable and transparent service.

Approximate cost of services:
$226.00
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Company Response

Hello Tanya! I am so sorry to hear that this has been your experience with our company, your feedback means a lot to us. We would love to hear more about the situation and if there is anything we can do to help reconcile. Please do not hesitate to reach out to our office (855-489-3640) and ask to speak with the branch manager in your area so we can make this right. Again, we are so sorry to hear this was your experience and we hope you have a lovely rest of your day.

Great Service
Great Service
1 review , ON
10/10

Great job Gary

Great job Gary, outstanding service. Fast and efficient as usual. I highly recommend this service.

Approximate cost of services:
$100.00
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Company Response

Hello! Thank you so much for taking the time to leave this great review of our technician, Gary. Gary's level of customer service is what we strive for here at Insight, we will make sure he sees this. Thank you so much for choosing Insight and we cannot wait to see you at the next one!

Private User
Private User
Private User reviews Hamilton, ON
10/10

Gary

Great service by Gary! A real gentleman that was on time and easy to communicate with.

Approximate cost of services:
$150.00
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Company Response

Hello! Thank you so much for taking the time to leave this lovely review of our technician, Gary! We are so happy to hear that Gary provided you with a professional and friendly service; this is what we strive for here at Insight! Your continued loyalty and support means so much to our growing company. Thanks again for choosing Insight for your pest control needs and we look forward to seeing you again soon.

Abi
Abi
2 reviews Scarborough, ON
10/10

Insight Pest Control

Josh from Insight Pest Control provided excellent service and covered all matters with friendly and professional demeanour. Would most definitely recommend. Thank you Josh.

Approximate cost of services:
$196.00
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Company Response

Hello Abi! Thank you so much for leaving this great review of our technician, Josh! We are so happy to hear that Josh provided an exceptional and friendly service for you; we will make sure he sees this. Thank you for choosing Insight Pest Solutions for all your pest control concerns and we can't wait to see you at the next one. have yourself a great day!

Heather
Heather
1 review Hamilton, ON
10/10

Mice!

We have had the pleasure of Gary being our main critter remover, he is so professional, so friendly my kids love him, we have had a significant mouse reduction since he has started and can finally see the light at the end of the tunnel!

Approximate cost of services:
$500.00
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Company Response

Hello Heather! Thank you so much for taking the time to leave this great review of our technician, Gary. We are so thrilled that Gary has provided exceptional and friendly services to you and your family; we will make sure he sees this. We'd like to thank you for your continued loyalty and support, it means so much to our growing company. Thank you for choosing Insight and we cannot wait see you again soon.

Private User
Private User
Private User reviews Ajax, ON
10/10

Keeps pests away

The technician Josh did an excellent job today. He checked all around the house for any issues even in snowy and windy weather conditions. He pointed out a couple of places where mice were getting into the garage and plugged the holes.
Happy with the service provided.

Approximate cost of services:
$800.00
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Company Response

Hello! Thank you so much for taking the time to leave this wonderful review of our technician, Josh! We are thrilled to hear that Josh provided you with an exceptional service; we will make sure he sees this. Your continued support and loyalty is truly appreciated and we cannot wait to see you at the next one. Have a wonderful day and thanks for choosing Insight!

Private User
Private User
Private User reviews Pickering, ON
10/10

Pest control

Yesterday Josh came by to check all the boxes for rodents and refilled any that needed a top up. He was quick and knowledgeable and also helped with with a wasp nest in the back.

Approximate cost of services:
$0.00
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Company Response

Hello! Thank you so much for taking the time to leave this great review of our technician, Josh; we will make sure this gets passed onto him. We are so happy to hear that Josh provided an efficient and knowledgeable service for you. Your continued support and loyalty mean so much to our growing company, we'd like to thank you again and hope you have a great rest of your day!

Private User
Private User
Private User reviews Cantley,
0/10

do not sign a contract with them!

they charged 230$ to cancel my contract and it was not what the lady who came to my house said at all. she was nice and everything but she said they had a special for new customer of 400$ and every time they came to spray around my house they charged me 259$ (quarterly!!) this is not worth the money at all! never again for sure. be careful when you sign the contract.

Approximate cost of services:
$780.00
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Company Response

Hello! Thank you for taking the time to leave this review. We are so sorry to hear that this was your experience with our company, and we'd love to hear more from you on the situation. Please do not hesitate to to call our office (855-489-3640) and ask to speak with the branch manager in your area. Thanks again for taking the time to leave this review and we hope you have a great day.

Private User
Private User
Private User reviews Hamilton, ON
10/10

Gary's great!

We have been using the service since earlier this year and we have been very happy overall!
Gary is very informative, polite and efficient!!!
Highly recommend!

Approximate cost of services:
$199.00
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Company Response

Hi! Thank you so much for this great 10 star review of our technician Gary! Garys level of customer service is what we strive for here at Insight. We are so thrilled to know that Gary provides a fast, friendly and informative service; we will make sure Gary sees this. Thank you so much for choosing Insight for your pest control needs and we cannot wait to see you again soon!

hrosenfeld
hrosenfeld
2 reviews North York, ON
10/10

Good support and product

I have problems with mice in my garage and storage shed. Insight technicians come quarterly and change traps and spray for spiders etc. Manik came to do this. He is great. Nice guy and knowledgeable and does good work. I am pleased.

Approximate cost of services:
$195.00
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Company Response

Thank you so much, Hrosenfeld! We are so happy to hear that our technician Manik provided a knowledgeable and professional service; we will make sure we pass this along to him. Maniks level of customer service is what we strive for here at Insight. Thank you for choosing us for your pest control needs and we hope you have a great day!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Insight Pest Canada

Insight Pest Control is a reliable, affordable, and effective pest control service.

We are licensed and insured, and we have been providing pest control services to Canadian residents since 2020.

Address: 3-845 Harrington crt. Burlington, ON, L7N 3P3.

Phone: 855-489-3640

CATEGORIES
Pest & Animal Control
SERVICES
ant control, wasp control, pest control, mice and rodent control, exclusionary work, dewebbing services, spider control, mosquito control,
SPECIALITIES
ants, wasps, mice, rats, spiders, mosquitos,
WEBSITE
https://insightpestcanada.com/
PAYMENT METHOD
Visa, Mastercard, Amex, Cash, Cheque
LICENSES
Structural Exterminator License
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
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