Insight Pest Canada

Pest & Animal Control
Burlington ON L4Z 1V9
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Reviews for Insight Pest Canada

Average customer rating:
8.4 10 (68 reviews)

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Don
Don
1 review , ON
10/10

Pest control

We are in a rural setting and have had insight pst solutions for over year now. Wasps mice and polenta have lava been looked after and we are problem free.

Special thank you to Aaron A

Approximate cost of services:
$200.00
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Company Response

Hello Don! Thank you so much for taking the time to leave this great review of our company and our technician Aaron! We are so happy to hear that Aaron provided an exceptional service for you, we will ensure this gets passed along. Thank you for your continued support and loyalty. Have a great rest of your day!

Private User
Private User
Private User reviews North York, ON
10/10

Red ants in backyard

I had awful red ants that were biting us.

This was the only company that guaranteed their work and came back until the problem was resolved.

Approximate cost of services:
$500.00
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Company Response

Good morning! Thank you so much for taking the time to leave this great review of our company! Your feedback means so much to our growing company. We are thrilled to hear our technicians were able to take care of your pest control needs! We appreciate your continued loyalty and support. Thank you again, and have a great day.

WENDY
WENDY
1 review Hamilton, ON
8/10

PEST CONTROL

GARY SERVICED MY HOUSE TODAY AND EXPLAINED WHAT HE WAS GOING TO DO. WHEN HE WAS LEAVING HE TOLD ME WHAT HE DID AND FOUND A HOLE WHICH HE FIXED SO NO PESTS COULD GET INTO THE HOUSE. GARY WENT ABOVE AN BEYOND!

WENDY MURRAY

Approximate cost of services:
$300.00
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Company Response

Good morning Wendy! Thank you so much for taking the time to leave this lovely review of our technician, Gary! We are so happy to hear that he was thorough and provided you with an exceptional service; we will make sure this gets passed on to him. Our growing company loves feedback and we'd love to hear how we can change that 8/10 to a 10/10 for you. Please do not hesitate to reach out to our office (855-489-3640) to let us know what we could have done better. We support your continued loyalty and support and thank you for choosing us for your pest control needs. Looking forward to seeing you at the next one!

Private User
Private User
Private User reviews Oakville, ON
10/10

Service Technicians - Gary & Adrian

The customer service I received from Insight Pest Solutions was just superb. Gary and Adrian noticed a hole in my roofline during a home renovation I was having. They notified me and took on the responsibility to correct the situation by sealing the hole, where small rodents might have gotten in. They didnt need to do this but its people like them who went above and beyond to make sure the service was completed properly. Very happy with the service and the company.
Thanks, Anita

Approximate cost of services:
$300.00
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Company Response

Hello Anita! Thank you so much for writing this lovely review of our technicians Gary and Adrian! Their ability to go above and beyond to keep you happy is what we strive for here at Insight. We will ensure that this gets passed on to them! Your feedback means so much to our growing company and we want to thank you for your support and loyalty. Thanks for choosing Insight and we hope you have a great rest of your day!

Private User
Private User
Private User reviews Limehouse, ON
1/10

Just trying to take your money

Joined this service because we liked the idea of having yearly support for pests. First got them in the summer -July - biggest issue we have is wasps around the patio and what we wanted targeted - they assured us their treatments would take care of this. First service guy who came out was horrendous. Took almost no time to walk around, didn't give any explanations or tell us anything. Called back Insight and they advised to wait 2 weeks to see if the treatments worked - of course they didn't and had more wasps at this point. Second agent who came out was lovely and did a better job and only reason for even getting 1 star. Unfortunately, the service still didn't work - he had to come back again and have yet another treatment and it still didn't work- total waste of our time. It took a long time for them to reschedule, and at this point we were at the end of the summer. Tried to get through multiple times to cancel the services, and then abruptly got a cancellation fee (without discussion or written confirmation) AND an agent showed up at the house to do the next "fall" treatment. We turned him away. When I FINALLY got a call back and connected - tried to take them up on their "money back guarantee" which they boldy state as a plus to the service if it doesn't work, I was told that I could only ask for it if I tried more treatments in the "next quarter" and they still didn't work. So now, I paid >200 for 3 treatments and all the hassle that comes with that and they didn't even work and out an additional >200 dollar cancellation fee. Beware - They come off very nicely at first, but they are just trying to gouge you.

Approximate cost of services:
$500.00
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Company Response

Good morning, I am so sorry to hear about your experience with our company. We'd love to make this right in any way that we can. Your feedback is very important to our growing company and we'd love to hear more about this issue and hopefully get it resolved. Please reach out to our office (855-489-3640) and ask to speak with the Branch Manager in your area. Thank you again for taking the time to leave your feedback!

Private User
Private User
Private User reviews Whitby, ON
10/10

Happy with the service

Sachin from Insight visited us today. Was on time and was Very knowledgeable. This was our first interaction with Insight but happy we signed up for a year long service. They even offered to come back if there is a need. Would recommend Sachin and the company.

Approximate cost of services:
$860.00
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Company Response

Good morning! Thank you so much for taking the time to leave this great review of our technician Sachin, we will pass this along to him. We are so thrilled to hear that Sachin provided you with an excellent initial service; his level of customer service and knowledge is what we strive for here at Insight! Thank you for choosing us for your pest control needs and we cannot wait to see you at the next one.

Private User
Private User
Private User reviews St. Catharines, ON
9/10

Great service

Weve been having issues with silverfish and insight pest solutions has been very helpful. Michael, the technician who serviced our home, was great! He shared about the process and offered to return if the issue wasnt fully addressed.

Approximate cost of services:
$960.00
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Company Response

Good morning! Thank you for taking the time to write this lovely review of our technician, Michael. Michaels level of customer service and expertise is what we strive for here at Insight, we will make sure to pass this along to him! Insight is a growing company and we would love to hear any feedback on how to change that 9/10 into a 10/10, because you are important to us! Please do not hesitate to reach out to our office with any feedback or suggestions on how we could make your experience a 10/10. Thank you so much for your continued support and loyalty. Have a lovely day!

Private User
Private User
Private User reviews Port Robinson, ON
8/10

Service

Michael the service tech was very informative and helpful. He answered all my questions and went over and above all the other techs to address our issues.

Approximate cost of services:
$200.00
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Company Response

Thank you so much for taking the time out of your day to leave this lovely review of our technician, Michael! We are so happy to hear that Michael was able to answer any questions and worked hard to address your concerns. We appreciate your support and loyalty and would love to hear how we could turn that 8/10 into a 10/10; please do not hesitate to reach out to our office with any feedback on how we could make your experience even better. Thank you for choosing Insight and have a great day!

Private User
Private User
Private User reviews St. Catharines, ON
10/10

Insight Pest solution

Michael was very professional and showed me everything he did. Great service! H9ghly recommend this service.

Approximate cost of services:
$225.00
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Company Response

Good morning! Thank you so much for leaving this amazing review of our technician Michael! We are thrilled to hear that Michael provided you with a professional and knowledgeable service; his level of expertise is what we strive for here at Insight. Thank you so much for choosing and trusting us with your pest control needs!

Elizabeth in Toronto
Elizabeth in Toronto
1 review Etobicoke, ON
10/10

Pest control services

I have had Rasheed service my home the past few times and couldn't be more satisfied with his professionalism. Rasheed is knowledgeable and super friendly.
I do recommend Insight pest solutions for anyone with pest control needs. Only thing that is a negative is the automated booking system.

Approximate cost of services:
$200.00
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Company Response

Hello Elizabeth! Thank you so much for taking the time to leave this fantastic review of our technician Rasheed! We are so happy to hear that Rasheed has continued to provide you with exceptional service and will make sure this gets passed along to him. We appreciate your feedback about our automated booking system as we are a growing company and love to hear what we can improve. We appreciate your support and loyalty and are looking forward to seeing you again soon. Thank you so much for choosing Insight and have a great day!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Insight Pest Canada

Insight Pest Control is a reliable, affordable, and effective pest control service.

We are licensed and insured, and we have been providing pest control services to Canadian residents since 2020.

Address: 3-845 Harrington crt. Burlington, ON, L7N 3P3.

Phone: 855-489-3640

CATEGORIES
Pest & Animal Control
SERVICES
ant control, wasp control, pest control, mice and rodent control, exclusionary work, dewebbing services, spider control, mosquito control,
SPECIALITIES
ants, wasps, mice, rats, spiders, mosquitos,
WEBSITE
https://insightpestcanada.com/
PAYMENT METHOD
Visa, Mastercard, Amex, Cash, Cheque
LICENSES
Structural Exterminator License
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
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