About a month ago, Ethan did a great job replacing a leaking washing machine shut off valve, replacing the old drain pipes under the kitchen sink, and installing a new bathroom slide bar shower head at our condo. We're especially pleased with the slide bar shower head he recommended and installed. Compared to other plumbers we've used before, Ethan's competitively priced, but his service stands out because he's an excellent communicator who works with you to find a solution. He listened carefully to our concerns, offered helpful suggestions to help us stay within budget, provided a clear and transparent quote, and responded to all of our questions in timely way (before he was contracted to work with us and also after completing the job). He explained things to help us make more informed decisions (and I had a lot of questions) without putting any pressure on us. Thanks again, Ethan!