Empower Home Comfort

Formerly Enerhome Heating & Cooling
Heating & Air Conditioning
Toronto ON M4N 3N1
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Reviews for Empower Home Comfort

Average customer rating:
9.6 10 (216 reviews)

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Private User
Private User
Private User reviews Newmarket, ON
10/10

New furnace (Carrier) and tankless (Bosch) water heater

We were in need of a new hot water heater and furnace. We did a lot of research and reading of reviews etc. for a reputable company and equipment to replace our old equipment. We found and decided to go with Enerhome and Tommy. Tommy responded immediately and arranged to come to our home (on a Saturday afternoon) to meet with us and to assess what we needed. This was really great because we had no hot water and needed the new equipment immediately. Tommy was fantastic and really worked with us to come up with the best solution and cost. He guided us through the process and he was able to get us scheduled for the Monday. We really felt like we could count on him and the company even after all the equipment would be installed. Enerhome promises a worry-free install through their "no surprises" quote and no matter what happens during the job, they will not charge more if anything unexpected comes up. The installation team arrived on time and did an excellent job with the installation. They also explained the work planned for the day and asked for input as to how and where the new equipment was to be installed. They knew what they were doing and once they had all the equipment installed, they spent time explaining how to use it etc. They were very proficient and very neat - they cleaned everything up after the job was finished. I was so impressed by them and have already recommended Enerhome and Tommy to a few friends who have been considering replacing their water heater with a tankless system. Enerhome really understands customer service.

Approximate cost of services:
$8,000.00
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Company Response

Hi there, thank you so much for the glowing review! We appreciate you taking the time to provide us with feedback! Please don't hesitate to reach out to us if you ever have questions or need help with any other HVAC needs!

Take care and stay safe!~
Team Enerhome

Dave in Alderwood
Dave in Alderwood
1 review Toronto, ON
10/10

New Air Conditioner purchase and installation

Good advice and no-pressure from sales consultant Tommy. Good solution-oriented advice and quality installation from electrician Iman and HVAC tech Behzad. Thorough clean-up after work completed. Love the Enerhome tech tracker app to show location and arrival times - and everyone arrived when promised. Carrier unit has been in for only a couple of days but it is performing as promised - quiet, good cooling and significant removal of humidity.

Approximate cost of services:
$4,600.00
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Company Response

Hi Dave, thank you so much for the glowing review! We appreciate you taking the time to provide us with feedback! Please don't hesitate to reach out to us if you ever have questions or need help with any other HVAC needs!

Take care and stay safe!~
Team Enerhome

Josvic in Scarborough
Josvic in Scarborough
1 review Toronto, ON
10/10

Installed A/C

Tommy Duong was great! Really excellent customer service. He is knowledgeable, helpful and very patient. Installation team were excellent. They did an amazing job. Fantastic service all around and very highly recommended.

Approximate cost of services:
$3,000.00
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Company Response

Hi Josvic,

Thank you so much for the review! We are so happy to hear that you've had a good experience with us from sales to installation! We always strive to provide the best service possible to all our customers! Please don't hesitate to reach out to us if you have any questions regarding your purchase or any other HVAC needs, we're always happy to help!

Cheers!~
Team Enerhome

Elaine Salisbury from Toronto
Elaine Salisbury from Toronto
4 reviews Toronto, ON
9/10

Furnace and Air Conditioner

Very impressed with the salesman (Tommy) and the installation crew, Masoud and Mehdi who worked for almost 12 hours to remove our old furnace and air conditioner and install new units, along with humidifier and filter system. They were very clean and respectful of our home and took time to explain maintenance schedules and operations. Wasn't the least expensive of our quotes, but their professionalism was worth the extra expense. From experience we know that the real test of an HVAC company is the quality of the installation and the after service.

Approximate cost of services:
$9,000.00
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Company Response

Hi Elaine,

Thank you so much for taking the time to write us this amazing review! We are so happy to hear that you've had a good experience with us from sales to installation! We always strive to provide the best service possible to all our customers! Please don't hesitate to reach out to us if you have any questions regarding your purchase or any other HVAC needs, we're always happy to help!

Cheers!~
Team Enerhome

DaveF in Mississauga
DaveF in Mississauga
5 reviews Mississauga, ON
10/10

Ductless Air Conditioner

Our old wall mounted ductless air conditioner decided to pack it in just as the really hot and humid weather was starting. Adam Fotias was able to come up with a replacement unit at a fair price that he could have installed within a few days. Installation by Farzad Tofighi went as planned; relatively complicated as it involved running new piping to the second floor.

Approximate cost of services:
$4,500.00
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Company Response

Hi Dave, thank you so much for the review! We appreciate you taking the time to provide us with feedback! Please don't hesitate to reach out to us if you ever have questions or need help with any other HVAC needs!

Take care and stay safe!~
Team Enerhome

Private User
Private User
Private User reviews Toronto, ON
10/10

Trifecta! (Quality, Service, Price)

Tommy & Farzad were amazing to work with. It's very rare that you can find Quality, Service & Price all come together when making a big purchase, but with Enerhome they did it!

Farzad installed our beautiful new Carrier A/C, performing an excellent job, while also providing helpful advice moving forward.

Tommy provided great service and helped make this big purchase possible with competitive rates and service protection.

Oh, and it's only 30 degrees out there when our A/C went. They performed all the work within 24 hours of placing our order.

Thank you,
Trevor (10/10!)

Approximate cost of services:
$3,700.00
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Company Response

Hi Trevor, thank you so much for the glowing review! We appreciate you taking the time to provide us with feedback! Please don't hesitate to reach out to us if you ever have questions or need help with any other HVAC needs!

Take care and stay safe!~
Team Enerhome

Major in Etobicoke
Major in Etobicoke
1 review Toronto, ON
10/10

Replacement of Air Conditioner

Was in need of an AC to replace a smaller unit after some renos. Soon after an online quote was requested, Adam reached out quickly and was able to come by on the same day to walkthrough options. Adam was fantastic in helping us understand the various options which made the entire process stress free. Technicians (Amir and partner) showed up on the appt date right on time and did a great job respecting my property and doing a fine job with the installation. Overall, Sales and service were excellent. Well done and thank you!

Approximate cost of services:
$4,500.00
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Company Response

Hi Major, thank you so much for the glowing review! We appreciate you taking the time to provide us with feedback! Please don't hesitate to reach out to us if you ever have questions or need help with any other HVAC needs!

Take care and stay safe!~
Team Enerhome

Mark in Toronto
Mark in Toronto
1 review Toronto, ON
10/10

Furnace and AC replacement

Very professional!
Everything went well, on budget and on time.
They gave me the options of furnace and AC, explained the details to make it easy to choose the best option fits my house and my comfort level perfectly.
Definitely would recommend them!

Approximate cost of services:
$8,450.00
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Company Response

Hi Mark, thank you so much for the review! We appreciate you taking the time to provide us with feedback! We always strive to educate our customers during the consultation appointment, making sure that they are comfortable with any purchasing choice that they make. Please don't hesitate to reach out to us if you ever have questions or need help with any other HVAC needs!

Take care and stay safe!~
Team Enerhome

E&A Toronto
E&A Toronto
4 reviews Toronto, ON
10/10

Ductless air conditioner

Suffering from the heat wave we needed quick relief and contacted Enerhome. We previously had a good experience with them when we needed to upgrade our heating system last winter. Once again, they did not disappoint. Special thanks to Tommy, responsible for sales, who did go the extra mile and helped us resolve the problem very quickly despite the pandemic and the heat wave. Great company! Very reliable.

Approximate cost of services:
$5,500.00
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Company Response

Hi there, thank you so much for the glowing review! We're so happy to hear that you've once again had a good experience with our service and we appreciate you taking the time to provide us with feedback! Please don't hesitate to reach out to us if you ever have questions or need help with any other HVAC needs!

Take care and stay safe!~
Team Enerhome

neil in Old Toronto
neil in Old Toronto
1 review Toronto, ON
10/10

Fix water leaking from AC onto basement floor

Fantastic service - arrived much sooner than expected, dry basement again, highly knowledgeable and expert - highly recommended - credit to your firm. Also useful information on maintenance going forward, which we will follow up with you - still waiting form a quote on that, but not urgent

Approximate cost of services:
$96.00
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Company Response

Hi Neil,thank you so much for the feedback! We're glad to know that we were able to resolve your issue in a timely manner! Our team will follow up with you regarding the quote you've requested, please don't hesitate to reach out to us if you require any further assistance! Thank you and take care!

Take care and stay safe!~
Team Enerhome

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Empower Home Comfort

Welcome to Empower Home Comfort. We pride ourselves on being a one-stop-shop that is able to meet all of our client’s needs. Our goal is to provide the highest quality design and installation services, on schedule, and on budget along with outstanding customer service. We understand that time and cost are crucial so we strive to go above and beyond our client’s expectations.

CATEGORIES
Heating & Air Conditioning and Gas Line Installation
PRODUCTS
Furnaces, Heat Pumps, Air Conditioners, Water Heaters, Air Purifiers, Boilers, Water Softeners
SERVICES
Installation, Service, Repair
BRANDS
Carrier, American Standard, Amana, Bosch, Rinnai
WEBSITE
https://empowerhomecomfort.ca/?utm_campaign=Homestars
PAYMENT METHOD
Cheques, Cash, Credit Card, Pre-Authorized Payment
LICENSES
Fully Licenced
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
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