City Home Comfort

Heating & Air Conditioning
Toronto ON M5V 1V1
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89%

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Reviews for City Home Comfort

Average customer rating:
9.2 10 (212 reviews)

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Liz in Toronto
Liz in Toronto
5 reviews Toronto, ON
10/10

Awesome service!

They offered me quicker service at a better price than the other businesses I called. Would highly recommend!

Approximate cost of services:
$300.00
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Company Response

Thank you for taking the time to share your positive experience with City Home Comfort. We're thrilled to know that our service speed and pricing stood out compared to other businesses you considered.

Your recommendation is truly the best testament to the level of service we strive to provide. We're motivated to continue providing quick, affordable, and high-quality service to all our customers.

Should you need any further assistance or have any future home comfort needs, don't hesitate to reach out. We're always here to help.

Once again, thank you for your high recommendation and for choosing City Home Comfort.

Best regards,

John W.
John W.
0 reviews Toronto, ON
10/10

furnace repair

Our furnace decided to break down last years during winters coldest
time. City Home Comfort honoured our warranty coverage, provided
their impeccable service of patience, reliable, honest and well trained
staff, reassuring us that our choice in entrusting our furnace
maintenance to them for the last 9 years was a smart choice. Companies
that provide the level of service they do are few and far between!!

Approximate cost of services:
$300.00
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Company Response

We're glad that our commitment to high standards of service has reassured you of your decision to entrust us with your furnace maintenance for the past nine years. Your satisfaction is our topmost priority, and your feedback confirms that we're on the right track.

It's customers like you that inspire us to uphold our standards of service. Please feel free to reach out should you have any further needs or queries. We're always here to assist.

Once again, thank you for your trust and confidence in City Home Comfort.

Arlene Mazerolle from Toronto
Arlene Mazerolle from Toronto
1 review Toronto, ON
10/10

Heat pump package

Shawn at City Home Comf0rt walked me through the new world of heat pumps and was always available to answer my many questions. He guided me to the Federal grants that are available for this retrofit.
Many thanks to Shawn and the team!

Approximate cost of services:
$13,000.00
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Company Response

Thank you for sharing your positive experience with City Home Comfort. We're thrilled that Shawn could guide you through transitioning to heat pumps and was readily available to answer all your questions.

We aim to provide our customers with the most comprehensive information, including the availability of federal grants for such retrofits. It's gratifying to know that this has been your experience with our team.

Your appreciation motivates us to continue delivering the high-quality service we strive for. If you have any more needs or inquiries, please don't hesitate to get in touch. We're always ready to assist.

Once again, thank you for your kind words and for choosing City Home Comfort.

Private User
Private User
Private User reviews Toronto, ON
10/10

Heating service /maintenance for 2 types of furnaces

I always use this company( over 10 years) for both annual maintenance and repairs ( when needed). They are honest, timely, give great advise. They service 2 different types of furnaces I have ( boiler & gas). (Cost reflects both items) I trust them to the task at hand. Their administration end is great also ( Analissa) They communicate well with the client. Highly recommend this company!!

Approximate cost of services:
$400.00
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Company Response

Thank you for your unwavering trust in City Home Comfort for over a decade. Your feedback is truly valuable to us.

We're delighted to hear that our honesty, timeliness, and effective advice have met your expectations over the years. It's rewarding to know that our services for both types of furnaces you own have been satisfactory, and that Analissa and our administrative team have been effective in communication.

Trust is the foundation of our relationship with customers, and your confidence in our ability to handle tasks at hand is deeply appreciated. Your high recommendation serves as a testament to our commitment to maintaining the highest standards of service.

Should you need any further assistance or have any questions in the future, please feel free to reach out. We're always here to help.

Thank you once again for your high recommendation and for being a valued customer of City Home Comfort.

Private User
Private User
Private User reviews Toronto, ON
10/10

Great Service

Technician was on time and did a thorough job. He also provided some tips that will hopefully extend the life of our furnace. Best HVAC experience to date.

Approximate cost of services:
$150.00
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Company Response

We sincerely appreciate your positive feedback about your experience with City Home Comfort. We're thrilled to know that our technician was punctual and thorough in his job, and that he provided useful tips to help extend the life of your furnace.

Your satisfaction is our top priority, and knowing that this was your best HVAC experience to date motivates us to continue delivering high-quality service to all our customers.

Should you need any further assistance or have any questions in the future, feel free to reach out to us. We're always ready to help.

Thank you once again for choosing City Home Comfort and for your kind words

David
David
2 reviews Toronto, ON
10/10

New Furnace and Water Heater

Installed a new until at my house with no troubles and left the place absolutely clean after.

Approximate cost of services:
$13,000.00
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Company Response

Hi David,

Thanks for taking the time to write a great review for us. We appreciate your business!

Private User
Private User
Private User reviews Toronto, ON
10/10

Always great service

City Gas has been servicing my furnace for many years (decades?) because their service is always prompt (on time), professional, polite, and priced fairly. I can't imagine anything they could improve - pretty rare in today's world.

Approximate cost of services:
$120.00
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Company Response

We are grateful to provide Decades of great service! Thank you for your review!

Mark Burke from York
Mark Burke from York
2 reviews Toronto, ON
10/10

Boiler and water heater installation

City Home Comfort installed a new boiler, water heater and removed the old ones. Chris and crew spent approx 12 hours installing the boiler in what was very difficult conditions in our house, which is over 100 years old. They worked well into an Friday evening and ensured our family was left without heat and hot water on the coldest night of the year. Well beyond the call. Moe A and a second crew finished the job removed all old equipment, leaving the place in pristine condition. Excellent job all round. Highly recommend.

Approximate cost of services:
$1.00
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Company Response

Hi Mark,

Your installtion of the boiler was challenging but we are proud of the outcome. The whole team at Citry Home Comfort appreciates your review and kind words.

Gregory in Toronto
Gregory in Toronto
5 reviews Toronto, ON
9/10

Appliance warranty service

City Home Comfort looked after my old furnace for many years, and now they are keeping my new furnace ( purchased from them) running perfectly. The service staff are punctual, efficient, tidy and friendly. I have worked with CityHome Comfort for over twenty years and I recommend them highly.

Approximate cost of services:
$300.00
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Company Response

Hi Gregory,

We hope to provide many more years of reliable service to you and your family. Thanks for your great rating!

Renee
Renee
0 reviews Toronto, ON
10/10

Great service and price for furnace inspection

They arrived on time, completed the work quickly and provided a detailed overview. Easy to book too. I strongly recommend.

Approximate cost of services:
$130.00
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Company Response

Hi Renee,

We appreciate you taking the time to give us a great review. We hope to serve you for years to come!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about City Home Comfort

City Home Comfort is a family-owned and operated company that has been serving the Greater Toronto Area since 1981. We started the company with the goal of offering the kind of service and support we would want for our own family. These values are at the core of our business and have been handed down from generation to generation.

We are a premier HVAC contractor providing the Greater Toronto Area with the best home-comfort and air-quality products on the market. We provide prompt, courteous installation and service at an excellent value. We feel confident that after a visit to your home or business by one of our experienced technicians, you will be comfortable in choosing City Home Comfort for your next home comfort project. We are not satisfied until you are.

***

We provide service 24-hours a day, 365 days of the year with fully-trained, licensed, and insured technicians for Heating Air Conditioner residential and commercial applications. We service AMANA. CARRIER. LENNOX. YORK
RHEEM, TRANE, COLEMAN, GOODMAN, DAIKIN, KEEPRITE,

***
You, like our customers, will grow to trust and rely on the experience, professional approach, and friendly staff of our family-owned business. Call us today and let us help you with all your home comfort needs. WE ARE HAPPY TO SERVICE, THE BEACHES, CLIFFSIDE, HUNT CLUB, OAKRIDGE, LESLIEVILLE, DANFORTH VILLAGE, RIVERDALE, EAST YORK, CABBAGETOWN, MOORE PARK, YORKVILE, ANNEX, ST.JAMES TOWN, CANARY DISTRICT, KENSINGTON MARKET, LITTLE ITALY, TRINITY BELLWOODS, DUFFERIN GROVE, WALLACDE EMERSON, DOVERCOURT, WYCHWOOD, BLOOR WEST VILLAGE, YORK, CEDARVALE, YORK MILLS, ROSEDALE, BAYVIEW VILLAGE, WILLOW DALE, DON VALLEY VILLAGE, DON MILLS, SCARBOROUGH.

CATEGORIES
Heating & Air Conditioning
PRODUCTS
Heat Pump, Furnace, Air conditioners, Boilers, Heating, Cooling.
SERVICES
Furnace installations, Air conditioner installations, Heating, FURNACE SERVICE,
BRANDS
Amana, Trane, Lennox, Continental, Rheem, Viessmann, Rinnai, Navien and more!
SPECIALITIES
HEATING INSTALLATIONS, FURNACE INSTALLATIONS, BOILER INSTALLATIONS
WEBSITE
https://cityhomecomfort.ca/
YEAR ESTABLISHED
1981
NUMBER OF EMPLOYEES
20
PAYMENT METHOD
Visa, MasterCard, FinanceIt, Cheque
LICENSES
TSSA, HRAI, ESA
MEMBERSHIPS
HRAI, ABC,
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
10 Years Parts and 10 Years Labour
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