City Home Comfort

High marks for service. Shawn literally spent hours with us sorting out every sales option available. This has been especially tricky given how low the stock of equipment is out there.

We got an installation date immediately after our equipment order came in. During installation Chris and Ken did all the little things that make for a comfortable experience.

We ended up with a defective ERV and an odd situation in which Bosch put the wrong model number on our cased coil. All of this was resolved over the next few weeks with several more visits at no cost to us. CHC was true to their word on the labour warranty and very helpful the entire time.

Highly recommend!

Always prompt and efficient service. Informative and friendly workers. Willing to take extra time to explain procedures.

They seemed fine but for the 2nd year in a row Grajcan recommended that I replace the gas valve and all 4 burners!! The furnace is virtually brand new and these items should be covered in the 10 year warranty. I cancelled the yearly maintenance as I feel they were trying to make a sale for absolutely no good reason.

Shawn and the team at City Home Comfort did a great job explaining the best options for my condo unit. They coordinated reasonable financing, completed the install on time, while communicating well at each stage. The tankless water heater is a big upgrade over the old system and my tenant is very happy.

City Home Comfort installed our furnace and AC 34 years ago and have inspected and maintained it every year. Very professional, great guys who don't try and sell you up or recommend unnecessary fixes. Our furnace runs more efficiently and quieter than I can remember. Good people to deal with. Highly recommended.

Shawn, thank you and your team for an effortless installation of our new power vented hot water tank. The installers were courteous, knowledgeable and very professional.

I have an older boiler that I have serviced every year. This was the first time I used City Home Comfort. They arrived on time, cleaned and checked the unit and advised what may need to be replaced. The technician and the company were friendly and very professional to deal with. I will definitely be using them from now on.

Bought the new furnace over the phone. Sales guy spent about 30 minutes on the phone answering all my questions then sent me and email recapping our conversation and offered me 3 different furnaces to choose from based on my needs with all the pros and cons. Price-matched a competitor after Id shopped around for my first choice. Installation guys were on time, polite, left the work site clean and tidy and seem to have a good job. No problem with the bill. Great experience.

City Home was amazing! From the initial engagement to the final install these guys were thorough, honest, hard working. Extremely happy with their work. I was very specific with my install needs including location of the hardware, duct work etc and they exceeded expectation.

Great job by City Home Comfort replacing aged gas furnace with new Amana unit and and AC split unit with new Mitsubishi unit. Furnace space is tight so install was not trivial, but CHC completed all (and added a new heating vent) on a tight schedule, on budget and with no surprises.