HomeWater

Water Filtration & Purification
Toronto ON M5C 2K3
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93%

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Reviews by rating (past 12 months)

Reviews for HomeWater

Average customer rating:
9.2 10 (247 reviews)

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NELIA
NELIA
0 reviews Toronto, ON
10/10

Home

Great customer service quick and efficient. Called with a concern and they quickly answered and resolved the issue

Approximate cost of services:
$42.00
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Company Response

We're very pleased that we were able to resolve any concerns you may have had. Our Customer Service team is there to help when our customers have questions about our products or service. Thank you for taking the time to let us know how we did. We appreciate it.

nathan in Whitby
nathan in Whitby
1 review Whitby, ON
10/10

Upgraded my H2O

For years we just drank tap water around the house and didn't think much of it. Last year, we gave birth to our first born daughter and started taking a look at the chemicals and products we consume around the house.
My wife suggested that I looked into a water filter solution, and after some research I decided on the HomeWater under counter EZChange unit. Ordered online with a promocode, install was straightforward although I am pretty handy with DIYs around the house and already had all the tools required.
We were surprised at how different the water tasted afterwards, we had not realized our water here in Durham had a bit of a "smell" to it prior to the filtration system... even our steeped tea tastes better now, and I know I'm starting with the best quality water when I'm mixing my baby's formula.
I will also mention we received a set of 4 branded glass bottles at the same time - I can't say enough great things about these bottles. Super high quality, thick glass, we rinse them with boiling water and then fill immediately with ice cold tap water and they've held up for 6 months with heavy daily use, even after being dropped on my tile floor. Between the system and the glass bottles, my wife and I are drinking at least 3-4x as much water as we used to daily. If you're thinking about upgrading your h2o, highly recommend checking out HomeWater.

Approximate cost of services:
$250.00
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Company Response

Having filtered water makes such a difference! We all want the best for our families and it's great to hear about the difference it has made for yours. Thank you so much for sharing your experience. It is always our goal for our customers to have this same experience after installing one of our filters, whether it is our compact under counter drinking water system or our easy to maintain whole home filter.
We appreciate you taking the time to submit a review. Thank you for being a HomeWater customer.

Lauren in Toronto
Lauren in Toronto
0 reviews Toronto, ON
10/10

Awesome Product and Service

I love the water. Before I wouldn't drink water, but Home water taste amazing and clean

Approximate cost of services:
$17.00
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Company Response

Thank you so much for letting us know how our filter has helped you to enjoy drinking water. We know that water is vital to our daily lives and it should be easy to have a glass of great-tasting water while saving our environment from more plastic bottles. We don't add anything to your water, we simply remove the stuff you don't want. Enjoy!

Dan
Dan
2 reviews Owen Sound, ON
10/10

Service

The customer service was great. He helped me get everything straighten out and added a few benefits for as well.

Approximate cost of services:
$50.00
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Company Response

Thanks for letting us know about your recent experience with our Customer Care team. Our goal is always to provide the best possible customer service and it is great to hear that we were able to answer any questions you may have had. You, our customer, are the most important part of our business. Please don't hesitate to contact us any time you may have a question or a concern.

Private User
Private User
0 reviews Toronto, ON
10/10

Excellent customer service

I could see the difference after installing the filter. They have an excellent customer service as well. I once had an a concern about my filter, the technician came in and helped me within 10 minutes.

Approximate cost of services:
$43.00
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Company Response

Thank you for letting us know about our technical service. It's great to receive feedback and we're very happy that we were able to address you concern promptly. Our customers are our main priority and we strive to provide the best service possible. We appreciate you taking the time to submit your comments. Thanks again!

Natalya M.
Natalya M.
1 review Innisfil, ON
10/10

Love our water

Very pleased with the company and the quality of our water in our home. Have been using them for almost 5 years. Highly recommend!

Approximate cost of services:
$55.00
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Company Response

Thank you for being such a loyal customer. Having your business means a great deal to us and we are so happy that you are still enjoying the filtered water. We appreciate you taking the time to give us this feedback. Thank you!

Kisha
Kisha
0 reviews Toronto, ON
10/10

Great for home if you live in apartments

Im a just energy customer and I had to have this deal great for the kitchen

Approximate cost of services:
$16.00
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Company Response

We're so pleased that you were able to take advantage of our special offer. Don't forget to check our website www.homewater.com for more great products and deals. Thank you for taking the time to submit a comment.

Private User
Private User
Private User reviews Oshawa, ON
10/10

Service

I called to get my system fixed. I got quick results, booked an appointment and was offered a discount.

Approximate cost of services:
$95.00
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Company Response

Thank you for letting us know about your experience with HomeWater. It's good to know that we were able to respond quickly.

Dave
Dave
0 reviews Toronto, ON
8/10

Homewater

Customer service is friendly and patient and understanding, helped me save on monthly charges, thank you.

Approximate cost of services:
$0.00
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Company Response

Every single customer is very important to us. Thank you for giving us the opportunity to discuss your account and work with you to find the best solution for your needs. We appreciate you taking the time to post a review and share your experience.

Anna in Toronto
Anna in Toronto
0 reviews Toronto, ON
8/10

Home water

My water tank has been leaking for a few months , I called home water they were able to come and repair the product and offer further discounts. Great service.

Approximate cost of services:
$40.00
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Company Response

We're happy to hear that the problem was fixed. Customer satisfaction is our highest priority and it's good to know that we met your expectations for customer service. Thank you for taking the time to submit your comments. We appreciate it!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about HomeWater

We believe that the water we use in our homes should be just that - water. It doesn't need the extra stuff like Chlorine, Lead, Volatile Organic Compouns (VOCs) and countless other contaminants that so often end up in our water. We make filtration solutions designed to deliver great-tasting water ...
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
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