HomeWater

Water Filtration & Purification
Toronto ON M5C 2K3
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Write a Review

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93%

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Reviews by rating (past 12 months)

Reviews for HomeWater

Average customer rating:
9.2 10 (248 reviews)

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Darlene
Darlene
1 review Oshawa, ON
10/10

Awesome tasting water!!!

I love their customer service, especially Sonika!!! I have had whole home water filter for 4 years and it is delicious!!! Awesome company to deal with!! Thank you

Approximate cost of services:
$30.00
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Company Response

It is always our goal to be the best in our business. We love our products and we are very proud of the quality of our filters and softeners. And it's great to hear that our Customer Service team continues to excel. Thank you for being a HomeWater customer and for sharing your comments.

Guanghui in Toronto
Guanghui in Toronto
0 reviews Toronto, ON
10/10

New Filtering system with less cost as a 10 Years Customer

Great service, I get the call for update billing method, in the meantime they provide me a newer advanced filtering system replacement with less monthly cost. Love it!

Approximate cost of services:
$30.00
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Company Response

It is always our pleasure to do something nice for our customers especially for such a loyal customer as yourself. Thank you for being a HomeWater customer for many years and for posting your comments. We appreciate your business and we will do our best to continue to provide you with the best possible service.

Ana Salas
Ana Salas
1 review Toronto, ON
10/10

Kitchen & Bathroom

Home Water is an amazing company with amazing customer service because their very understanding and very compassionate. They work around your needs, so that you won't lose great water service. I've been a customer since 2018 and I've had no issues with them. Thank you so much for helping me in my time of need. My family and I appreciate it very much.

Approximate cost of services:
$0.00
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Company Response

We will always try to work with our customers to find the best solution possible. We're very pleased that you are continuing as a HomeWater customer and can keep on enjoying the benefits of filtered water. Thank you for taking the time to post your comments. We do appreciate it.

Laurie Chambers83
Laurie Chambers83
0 reviews Midland, ON
10/10

Moving Water filter under sink

I was moving and needed help figuring out how to switch my water filter. HomeWater made it simple and easy. Id recommend them to anyone.

Super helpful & kind on the phone too!

Approximate cost of services:
$20.00
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Company Response

Thank you so much for your recommendation. Moving is certainly not the easiest process and we're very pleased that we were able to make it a little easier. We value your business and hope that you will always consider us if there are any changes in your water filtration needs.

Yogi
Yogi
1 review Markham, ON
10/10

HomeWater Water Filtration System

HomeWater has always offered exceptional service! They are very knowledgeable and helpful. The water filter system is very useful and gives my family great tasting water!

Approximate cost of services:
$25.00
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Company Response

Thank you for letting us know that our customer service team has been so helpful. We appreciate all feedback. Water is such a basic need for each of us and it makes us very happy to hear that you are enjoying having great tasting water for your family.

Janet S
Janet S
0 reviews St. Catharines, ON
10/10

Ten Years as a customer

I have had a Homewater filter in my home for ten years and it has been easy to maintain. I contacted customer services today to arrange a change in my monthly payment options. It was actually a pleasant experience. The Homewater customer support rep answered quickly, listened to my concern and helped me with the change I needed efficiently. I was impressed with her pleasant manner and the whole experience.

Approximate cost of services:
$0.00
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Company Response

Thank you so much for taking the time to submit these comments. We sincerely appreciate your loyalty to Home Water for all this time and we hope that you enjoy your new filter for many years to come.

me in Toronto
me in Toronto
1 review Brampton, ON
6/10

Water filter had a leak

Found that the water filter canister was leaking, called and reported it they sent out a tech Peter and he was awesome.

Approximate cost of services:
$95.00
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Company Response

Thank you for letting us know about the leak. We have the highest standards for our products and our technicians. Piotr is one of our most experienced technicians and I'm so pleased that he was able to correct the problem quickly for you. Thank you for being a Home Water customer. We appreciate your business.

lmdacos1 in Etobicoke
lmdacos1 in Etobicoke
0 reviews Bradford West Gwillimbury, ON
10/10

Home Water Services

Homewater has some amazing products and services and their customer services is exceptional no matter what you need! Everything from delivery of filter replacements to installation services, are always top notch customer service!

Approximate cost of services:
$0.00
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Company Response

Our filters are manufactured to the highest standards and we are so proud of all of our products. It is very rewarding for us when our customers let us know that they are enjoying our filter and so we appreciate you taking the time to post your comments.

Mizu
Mizu
0 reviews Pickering, ON
10/10

Homewater home filtration

No complaints on service from Homewater who has provided filtration system on our home water. Each service call has been excellent and they are attentive and patient with all my questions.
Caryl Abe recommends this company to anyone who needs/wants a home filtration unit

Approximate cost of services:
$14.00
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Company Response

It is always our goal to provide the best possible service for our customers. It's good to know that we have been able to meet your expectations. Thank you for taking the time to let us know about your experience with Home Water.

Tamisha in Ottawa
Tamisha in Ottawa
0 reviews Barrie, ON
10/10

Water Filter System

They have great customer service and knowledgeable staff members. The water quality has been very satisfactory for my families need.

Approximate cost of services:
$25.00
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Company Response

We're glad to hear that our filter met your needs. We appreciate your business and for taking the time to submit your comments.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about HomeWater

We believe that the water we use in our homes should be just that - water. It doesn't need the extra stuff like Chlorine, Lead, Volatile Organic Compouns (VOCs) and countless other contaminants that so often end up in our water. We make filtration solutions designed to deliver great-tasting water ...
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
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