I had Adrian come to clean and service my furnace at the beginning of the 2015 heating season.
He responded promptly to my inquiry, was able to schedule an appointment in short order, and was flexible in accommodating my schedule by giving me an evening appointment, so I didn't even have to take time off work.
When he came, Adrian was courteous and friendly, knowledgeable and efficient. He even gave my oven a quick check with his carbon monoxide sniffer, to make sure it was operating safely.
His price for the work was less than the bigger companies I had called. And I appreciated being able to support an independent tradesman.
I have already recommended Adrian to several of my neighbours. And I'll be calling on him again next year to service my furnace; and whenever my stove finally gives up the ghost, to install a new one.