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Simply Comfort

Heating & Air Conditioning
Toronto ON M2J 5C2
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62%

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How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Reviews for Simply Comfort

Average customer rating:
6.7 10 (150 reviews)

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psychologist in Ajax
psychologist in Ajax
1 review Ajax, ON
10/10

Conscientious and professional

Ramin Vosughi was very professional and honest when selling me on the advantages of having a water softener unit to help with my hard water problem and trouble shot other issues with my humidifier. I received a new unit, and when other minor installation problems occurred, it was corrected immediately and with fast service. I am very pleased.

Approximate cost of services:
$55.00
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Company Response

Dear Homeowner,

Thank you so much for your kind words of encouragement!

We know how important it is to have a whole home water filtration unit, namely a Water Conditioning unit like the Simply Soft and are so glad to hear that you feel the same way. We hope you enjoy the new products in your home and are always here to help if you need it!

Best Regards,
Allison
Senior Customer Relations Manager

Private User
Private User
Private User reviews Peterborough, ON
10/10

maintanence call

with pvc cement I just had two very dedicated technicians checking on my tankless hot water tank and water softner They discovered a water leak from my gas furnace and patched it up They also discovered condensationfrom a leaking pipe because it was loose and patched it up as well I was very impressed with their intergraty
Thank you Rammy and Carlos for going above and beyond your job
Warmest Regards
Marlene

Approximate cost of services:
$0.00
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Company Response

Hi Marlene,

Thank you so much for your feedback! As one of the leading Home Equipment companies in Ontario, we truly believe that excellent customer service is something to live by. We are so pleased to hear that our Home Comfort Specialists, Rammy and Carlos, were able to live up to our and most importantly, your expectations.

Should you have any additional comments or questions, please do not hesitate to reach out to us directly!

Best Regards,
Allison
Senior Customer Relations Manager

Chris in Bowmanville
Chris in Bowmanville
1 review Bowmanville, ON
8/10

Nest Thermostat

Matt and Tutolo came by for maintenance on our furnace, also purchased from Simply Comfort. We ended up purchasing a Nest thermostat, of which they installed. We are very satisfied with the work they did and its a good Thermostat; adjustable from the web site: home.nest.com or your mobile device, using the Nest app. I would recommend the device.

Approximate cost of services:
$1,200.00
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Company Response

Hi Chris,

Thank you so much for your feedback. We are so happy to hear that you love the Nest thermostat as much as we do! If you haven't already signed up for your $100 rebate from Enbridge Gas Distribution, visit: http://en.knowyourenergyscore.ca/smart-thermostats/ to do so now!

Should you have any questions or concerns, please do not hesitate to reach out to us directly.

Best Regards,
Allison
Senior Customer Relations Manager

George Robitaille in Toronto
George Robitaille in Toronto
1 review Toronto, ON
10/10

Maintenance and Assessment

Alex and Yury came for by maintenance of our furnace. They ended up helping us to upgrade our existing Nest thermostat, carbon monoxide detectors and installing a Nest security camera. We are very satisfied with the services they provided and would recommend them to our friends and family.

Approximate cost of services:
$0.00
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Company Response

Dear George,

Thank you for the great review! We are happy to hear that Alex and Yuri were able to provide you with excellent service!

Arlene in Niagara Falls
Arlene in Niagara Falls
1 review Niagara Falls, ON
10/10

Heating and air conditioner

I have some rental property in Niagara Falls, and Alex from Simply Comfort have been maintaining it for the last year. He is very professional, knowledgeable and always on time. As a landlord, I have a peace of mind that heating, A/C and hot water tank is covered by them. One less thing to worry. I highly recommend their company.

Approximate cost of services:
$160.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Dear Arlene,

Thank you for the wonderful feedback! We are so happy to hear that you have had such great experiences with Alex! We take great pride in the expertise of our technicians and providing the best customer service possible!

Rogelio  in Scarborough
Rogelio in Scarborough
1 review Toronto, ON
10/10

Maintenance Service

I was about to cancel my air filter but Carlos and Luisa came. They explained to me the benefits of it. We were able to understand everything because the first agents that came here told us that it was free. Aside from that, they upgraded our water heater to tankless and installed a water filtration in our home.

Approximate cost of services:
$49.99
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Company Response

Dear Rogelio,

Thank you for the great review! We are glad that Carlos and Luisa were able to meet your expectations!

Chris R
Chris R
2 reviews Pickering, ON
10/10

Simply the best experience

I just had to write a review about simply comfort and Samir Cruz. Since the beginning of 2016 Samir has looked after my family with great professionalism and care. We first replaced our furnace last January and then our A/C in July. Both times I contacted Simply Comfort and Samir got the jobs done the next day. I was so impressed the level of speed and minimum down time my family experienced. I would not hesitate to recommend Simply Comfort to my friends. They care, are dedicated and make you feel like you are their only customer.

Approximate cost of services:
$5,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Mathew & Joyce in Toronto
Mathew & Joyce in Toronto
1 review Simcoe County, ON
10/10

Smart Home

Reza is excellent,humble and friennly. He explained eveeything in detail and we absolutley love all of our products with nest and google. We have received the nest thermostat, google home, nest outdoor camera, a smart lock, carbon monoxide detectors all of which he installed and set up on our phones and showed us how to use.
He knows what hes doing and is a role model for technicians. I already have recomended him to my family and friends and look forward to a long prosperous relationship with him.

Approximate cost of services:
$89.99
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Private User
Private User
Private User reviews Whitchurch-Stouffville, ON
10/10

Tankless water heater and thermostat upgrade

Sathees was beyond knowledgable and helpful during the entire process. We originally contacted him to get some information on the new Nest thermostat. We set up a house visit and he provided all the necessary information and even demonstrated how the nest works using his own unit that was hooked up to his phone. He personally came over and set up our Unit and walked us through each step until we were comfortable. Would absolutely recommend Sathees at Simply Comfort to our family and friends.

Approximate cost of services:
$0.00
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Pamela Burse in Scarborough
Pamela Burse in Scarborough
1 review Toronto, ON
9/10

Furnace Upgrade

Alex and Matthew from Simply Comfort were very nice and polite. They answered all of our questions and concerns and helped us take advantage of the ongoing rebates. I would highly recommend them for anybody looking to upgrade their equipment.

Approximate cost of services:
$0.00
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