- Approximate cost of services:
- $500.00
- Company Response
Dear Gary, We really appreciate your time and that you for your business. We will try our best to keep up with good services!
Dear Gary, We really appreciate your time and that you for your business. We will try our best to keep up with good services!
Dear Virginia H.
It was our pleasure helping you with your appliance. Thank you for the kind words and your time to write a review. We are glad to hear that you are happy with the service provided. Please feel free to contact us in case any trouble with any of your major appliances and we guarantee you the same exceptional service
Dear Paul , Thank you for taking a minute and leaving a nice review about one of our technician's services. We try our best to provide fast and reliable repairs and we are proud to have very professional and courteous repairmen.Thank you for your business
We really appreciate your time and that you for your business. We will try our best to keep up with good services!
Dear Ryan, We understand your dissatisfaction as well as respect your perspective of the situation.
We acknowledge the details you are informing us of. We assure you, all of our technicians are trained and educated to date and are extremely qualified.
What you must try to understand is that it has been over four months since our service was completed. We did respond to your email which was sent to us in November immediately. We have advised you to have your tenants to call us to schedule an appointment under warranty. Nobody has ever contacted us. The warranty permitted on your appliances' has expired.
We understand it's a frustration situation, and we apologize.
Although you stress the ongoing issues, Appliance Repair Master holds a strict policy in direct regard to repairs/installations. Warranty is permitted for 30 days and nothing more.
We apologize for the inconvenience. We do stick by our company policy though.
We apologize for the frustration this may have caused you!
We appreciate your time and business!
Regards, ARM
Dear Rick,we really appreciate your time to give us such a wonderful feedback . We trying our best to give our customer best service they deserve. Please feel free to contact us in case any trouble with any of your major appliances and we guarantee you the same exceptional service
Dear Joanne,
Thank you for your response about our company’s service. I apologize for the frustration and disappointment that you have experienced. Nevertheless, our company does the repairs to last for a long time, moreover, we aim to solve the core of the issue, not the basic temporary fix. The reason of the failure of the actuator was the problem with the main control board. We did not take any advantage of you, we provided you with the estimate only and technician actually recommended you to replace the appliance as the whole, as he understood that it will be more financially wise for you to do. You ended up paying the service call only of $67.80 for the expert and skilful diagnostic which prevents from future failures. We have provided you with the total cost of the repair including service call, the cost of the part and installation. We have experienced and knowledgeable technician working for many years in this field and we guarantee professional and reliable service. As I have mentioned above, our intentions are to find the solution that will help the appliance to run for a long term. That is why we are troubleshooting the major cause of the issue. I apologize again and hope you understand our intention which are appropriate and ethical.
Thank you for your time and business
Regards
ARM
Dear Evan,we are very pleased to experience the appreciation attitude and see that our clients are satisfied. Thank you for taking a minute from your busy schedule and writing the positive review. We will all keep up the good work Thank you again ARM
Dear Gordon,
We are showing gratitude in regards to your truthful and earnest opinion. We appreciate every client and looking forward to work with you in the future. We guarantee the same outstanding service.