Roy Inch & Sons Home Services by Enercare

Formerly Roy Inch & Sons Service Experts
Heating & Air Conditioning
London ON N6E 2Z9
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HomeStars
Heating & Air Conditioning
Roy Inch & Sons Home Services by Enercare
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95%

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Reviews by rating (past 12 months)

Reviews for Roy Inch & Sons Home Services by Enercare

Average customer rating:
9.7 10 (558 reviews)

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wallie in Pickering
wallie in Pickering
1 review Pickering, ON
10/10

Gas Fireplace Replacement

Dan F & Sean showed up on time, were friendly, careful, did a very professional job and left the job site as good or better than they found it. They were a fine example of why we have dealt with Roy Inch & Sons for over 30 years.

Approximate cost of services:
$5,500.00
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Company Response

Wallie, we are happy that the team worked together to provide you with a great experience and truly appreciate your business over the years!

Private User
Private User
Private User reviews London, ON
10/10

furnace yearly maintenance

This is the second furnace maintenance visit by Jesse . This is a new furnace and each time Jesse has been very clear answering our questions and explaining how the system works compared to our old machine.He was efficient and left the area clean and organized. We are pleased to have him return again to look after our needs.

Approximate cost of services:
$358.00
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Company Response

Hello! We are thrilled to hear that Jesse demonstrates top notch service!

Private User
Private User
Private User reviews Saint Thomas, ON
10/10

Complete Satisfaction

From a service problem call/suggested options to a complete new heating and air conditioning unit installation--the entire experience was fabulous. Jason (service call)/John (salesperson) /Milton,Dan and Rob (installation) are the reason collectively why we chose Roy Inch and Sons.(Reputation for quality, attention for detail, service second to none, and complete customer satisfaction). All contacts from start to finish were knowledgeable, personable and professional.

Approximate cost of services:
$11,220.00
1 of 1 people found this review helpful.
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Company Response

Hello! We are happy that the team worked together to provide you with a great experience!

372StJames in London
372StJames in London
1 review London, ON
10/10

Furnace/air conditioner Plus Service

The charge was for the filter replacement.
Jesse did an excellent job. He was efficient, knowledgeable and very personable. He explained all the work he completed and gave me good advice. Thank you so much, Jesse!

Approximate cost of services:
$56.50
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Company Response

Hi! We are thrilled to hear that Jesse demonstrated top notch service!

B Jones in London
B Jones in London
1 review London, ON
10/10

New Furnace, AC and Hot Water Tank

I was extremely satisfied with the recent installation of my new furnace, AC and Hot water tank. John Hoekstra was very pleasant to deal with. He did a great job of explaining all the options available to me without any sales pressure. I was also very pleased with Omar, Hayden, Matt and Duffy who installed the units. They showed up on time and were very efficient. They did a great job of explaining everything to me and left everything clean and tidy.
I was very impressed with the service I received and would highly recommend Roy Inch & Sons Service Experts.

Approximate cost of services:
$9,000.00
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Company Response

Hello! We are happy that the team worked together to provide you with a great experience!

Jim Redpath from London
Jim Redpath from London
2 reviews London, ON
10/10

Annual furnace/fireplace check.

Jesse is a very thorough, knowledgeable technician. He competently completes his tasks with a pleasant approach explaining what he is doing and always ready to answer any questions. Jesse certainly is an ideal representative for his employer.

Approximate cost of services:
$166.11
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Company Response

Jim, we are thrilled to hear that Jesse demonstrated top notch service!

Private User
Private User
Private User reviews London, ON
10/10

Furnace and air conditioner installation

We had a furnace and air conditioner installed by Milton, Dan, and Chris. All three were very professional and courteous. They did a great job and explained things thoroughly. We would highly recommend them.

Approximate cost of services:
$0.00
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Company Response

Hello! Thank you for taking a moment to share this wonderful review!

Private User
Private User
Private User reviews Ilderton, ON
10/10

Furnace/AC Replacement

During my yearly furnace maintenance check, it was detected that my furnace was emitting unsafe gases, so I needed to replace it. The next day a Roy Inch sales expert quoted me on a furnace/AC unit replacement, and within a few business days, a new unit was installed in my home.

Hayden, Omar, Duffy, Nate & Matt were very professional, knowledgeable and courteous while inside my home. They quickly removed the old unit, and replaced it on Christmas Eve, so I could have heat in my home for the holiday season.

Roy Inch service representatives were punctual, and great at explaining what I needed to know related to my new furnace. The sales rep registered my new furnace with the manufacturer, and setup an energy audit in my home, so that I could qualify for some energy rebates with local gas utility provider.

I would highly recommend Roy Inch & Sons Service Experts work.

Approximate cost of services:
$12,500.00
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Company Response

Hi! Thank you for this great review and recommendation!

Private User
Private User
Private User reviews London, ON
10/10

Jesse

Note: No additional cost as I am on the furnace & AC maintenance plan with the monthly payment option.
Jesse came out last Friday to perform the annual maintenance check for my furnace. He has a great attitude and was happy to explain what he was doing throughout the checkup, answer all the questions I had about the status of my 13-year-old furnace, provide useful recommendations for me to consider. It was a pleasure meeting you, Jesse!

Approximate cost of services:
$0.00
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Company Response

Hello!
We are thrilled to hear that Jesse demonstrated top notch service!

Timber in London
Timber in London
1 review London, ON
10/10

My furnace went out

My furnace stopped and I called Roy Inch under my Platinum service plan. They came within 4 hrs at the time scheduled. The technician Brandon Baldwin was fabulous-respectful, knowledgeable and efficient. We were lucky that an after-hours supplier had the part we needed and Brandon retrieved it promptly and got us back in heat!

Approximate cost of services:
$0.00
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Company Response

Hi! We are glad to hear that you are pleased with our services! Thank you for your review and for being a valued customer!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Roy Inch & Sons Home Services by Enercare

Roy Inch & Sons Service Experts has been in business for over 91 years & is considered as the leading heating, air conditioning & plumbing provider in London & surrounding area. Roy Inch & Sons Service Experts provides great service, works with integrity, uses honest business practices & employees the ...
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