- Approximate cost of services:
- $1,250.00
Heat Pump/Air conditioner/Gas Fireplace My TRUSTED supplier!
Replacement of Heating and Cooling System
Hello,
I'm sorry to hear about your frustrating experience with our company.
I've looked at you file and have found that you should have a copy of the invoice through the financing agreement.
In addition to that our operating system runs on a paperless capacity, which means every invoice is emailed out. On our end we can see that you opened the email with your invoice in it.
However there is a note on the file that said you would prefer a paper copy of your invoice.
We have sent out a paper copy through the mail and it was returned to us from Canada post with a return to sender stamp.
A 2nd note said that we made contact with you to get your mailing address again, the note goes on to say that you gave us the same delivery information. So a second invoice was sent out to you with no change on the address (and our fault it was sent back again from Canada Post return to sender).
We attempted to hand deliver the invoice to you personally, when we returned to you home to do additional work for you. Owen our technician said that "I gave it to them", However this may not be the case since you gave us this bad review.
I Darrick Davidson can hand deliver you, your invoice. I will call you today, so that I can make sure for certain that the invoice for the work done will be in your hands by the end of the week. If not sooner.
We hope even though you gave us this negative review, that our current relationship may continue.
Thank you
Darrick Davidson
Thank you for taking the time to review us. We appreciate the great comments about our service and team. Our team works tirelessly during the day and on weekends to ensure our customers are taken care of 24/7. Thanks Mary
Thank you for taking the time to review us. We were happy to help. We know you will enjoy your new American Standard furnace. Thanks Mary
Hi Pat thank you for inviting us into your home to help with the furnace problem you were having. We are proud of our team and know you will enjoy your new high efficiency American Standard furnace. Thanks Mary
Thank you for taking the time to review us. Thanks Mary
Thank you for taking the time to review us. We are happy that we were there for your family when you needed it. Our team has been working extra hard to ensure no one stays cold for long. Thanks Mary
Furnace, AC, tankless water heater
Thank you for taking the time to review us. We are proud of our high quality of service and appreciate that you have noticed how we are different from other heating and air conditioning companies. Thanks Mary