Air Leaders Inc.

I am very happy with the service I received. Air leaders inc was very professional and knowledgeable. They went out of their way to ensure the problem I had was resolved. I will definitely recommend to everybody

Hired this company to clear multiple warning tags we had received after we smelled gas in the house. We called a few companies but only Air Leaders was eager and able to come and fix the problems right away. We ended up replacing most of the gas line in the house that were about 40 years old. Air leaders team did an amazing job from start to finish and we had the new lines inspected and gas turned on the very next day. I could not have asked for a better and faster service. I would recommend this company to anyone who is looking for professionals who care.

Satisfied with the services. Very knowledgeable. Happy with the service provided. Good job, Dan is very knowledgeable

The furnace broke down in the weekend so I called a couple of companies to get the problem taken care of on Monday morning.

Dan at Air Leaders responded immediately and came out to have a look within a few hours. It was obvious, because of age and condition of the equipment, that the furnace and the air conditioner both should be replaced.

Dan prepared a quote and I placed the order with them on Monday afternoon.

By mid afternoon on Wednesday the installation was complete and everything is working great with a very professional installation.

It is hard to imagine that anyone could have provided better, more timely service than that of Air leaders.

Good job guys, thank you for your prompt attention.

Air Leaders came in and gave us the priceless gift of endless hot water. They were punctual and efficient, kept things tidy, and the end result was a very clean installation. Thanks guys!

we had a fantastic time with them and would look to bring them on to new projects

Great service. Professional. On time. Clean and tidy. Smooth installation. Well done! Enjoying the new Rinnai water heater a lot!

We smelt gas in our newly purchased home. We called Enbridge who found the leak was originating at the shutoff valve to our furnace. Enbridge left a warning tag and turned off the valve. I looked for a few quotes to repair the valve and Dan replied within hours of me sending the request (on a Sunday) and he arranged for Ramin to be onsite the next day at 11am. Ramin was very helpful and changed out the valve that he said was very old. He noticed a similar valve to our hot water heater and asked if he should change it at the same time. Since it wasn't much more because he was already there I said yes. We haven't noticed any gas smell in the 10 days after the repair.

Excellent service from Dan and his installation team, Amir & Nick.
Fast turnaround time from date of contract to installation was 5 days. Attention to detail first class. Dan the owner, handles quotes and sales. He understood our requirements and took the time to outline the various models and options. Loved the fact that he had a permanent team(s) of install technicians that had many years of experience and training.
Highly recommend.

Choosing Air Leaders:

Air Leaders replaced an aging furnace, air conditioning condenser unit and hot water tank with a new 2-stage furnace, a/c unit, and tankless hot water heater. Before commissioning this work, we obtained several quotations. There are three main reasons why we chose Air Leaders over the others:

#1 Dan came to our home in person to look at our house and talk through our challenges and options before providing a quotation. None of the others did this, but relied on photos that they asked us to send to them. (Based on the communications and quotations, I dont think the others really gave our specific needs much thought, and instead provided more generic quotations). Our older townhouse in downtown Toronto posed some unique challenges, so the attention to detail that Dan provided was appreciated. Dan was generous with his time and provided candid information and guidance about the installation arrangement, equipment options, pros/cons and price/benefit, with zero sales pressure. Although Dan did not do the installation work (one of his crews did), he clearly has extensive technical experience and knowledge and is not just a sales-person or customer-relations person.

#2 Many favourable reviews on HomeStars gave us some confidence that we might be able to have an experience and installation similar to what others have described here.

#3 Air Leaders price was competitive with the other quotations, for comparable equipment.

Preparation:

In advance of the work, Dan told us what he needed us to do to prepare for their arrival, and we did our best to do what he asked. This is an important part of the success of any installation and I would recommend that any homeowner do a good job of preparation for any similar project.

Installation Day:

Amir and his assistant arrived at 9:30am as scheduled and quickly got to work. We briefly reviewed the plan with him, and made ourselves available to discuss any matters that arose during the installation that might need homeowner input (several did). We were impressed with the amount of hustle and after a solid 11-hour workday of constant activity they were done. The equipment is neatly laid out and makes the most of the limited available space for our unique situation. As for our equipment choices, its been less than two weeks since the installation so I cant comment on the long term aspects of the equipment, but our initial impression is positive.

Final Thoughts:

I highly recommend Air Leaders based on the experience we had. As noted we were pleased with the process from quotation and initial advice through to completion of the installation, and with the clear and prompt communication throughout. On the homeowner side, I recommend asking any questions you may have early in the process, and being sure to look after any preparation details that are your responsibility, before the installation. Doing so will make it easier for the contractor to do a good job for you.

Overall very happy. Thank you once again to Dan and Amir!