Doctor Rooter

Formerly RED SEAL MECHANICAL LTD
Drain Services
Toronto ON M8Z 4B7
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Reviews for Doctor Rooter

Average customer rating:
9.6 10 (291 reviews)

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Private User
Private User
Private User reviews Toronto, ON
8/10

Sump Pump & Back Water Valve Install

Originally brought Dr. Rooter to look at a bad sewer smell in the basement -- they cleaned up the room and cleaned the drain. They installed a sump pump and back water valve as we were looking to ensuring we didn't have this problem again. They were on-time and on-budget and ensured the job was done to our satisfaction.

Review has 1 previous version
Approximate cost of services:
$5,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
1 of 1 people found this review helpful.
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Company Response

Happy customers is what we desire the most. We are very pleased that your are satisfied with our work. You will never have this problem again. If you ever need help again Dr Rooter is always at your service.

Don in Toronto
Don in Toronto
1 review Pelham, ON
8/10

Patios, concrete, water proofing

Job completed professionally within time lines set out in contract. They are very professional in their their work and courteous with everyone especially my neighbors to whom they were very considerate with the noise. It took a little while for them to come back for the control cuts, but that was due to circumstances beyond their control.
Very good job!

Approximate cost of services:
$11,000.00
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Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thank you for your feedback. We really appreciate when customers review our company so we know how to provide a faster and better service for everyone.

Mewa in Mississauga
Mewa in Mississauga
1 review Mississauga, ON
10/10

Out side Drain replacement for my office

We are Insurance Broker
Dr Rooter is client of ours for many years as soon as we realized our drain is clouged we call them right away and they came to the location in one hour time and they figured out the problem was.
Same day Oleg & Yuiry came with crew with exavator and fixed the Problem in timely & professoinal maner we are very happy with their services.

Approximate cost of services:
$6,780.00
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Company Response

Hey Mewa. We are very happy to be helpful to you. It was always a pleasure to be your customer and now we are happy that we could help you after so much you have done for us. feel free to contact us any time day and night if you need our help.

Sally H. in Toronto
Sally H. in Toronto
3 reviews Toronto, ON
10/10

Shower Drain

I just got a great experience with Dr.rooter. I was in need of a plumber to clear the clog in shower drain and came across Dr.rooter. Sunny was a pleasure to deal with. Corteous, quick to response and for sure he knows what he is doing. Sunny, thank you for saving my day.

Approximate cost of services:
$160.00
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Company Response

Thank you for your feedback. We are always happy to hear from our customers that they are happy with your employees and services we provide.

Tatyana
Tatyana
1 review Mississauga, ON
10/10

Waterproofing

Again dr rooter came though for me on my rental home i got a call from tentants last thursday night tell the carpet was soaked so i call dr rooter for the second time (first time was my own house ) steve show the next morning and showed what the problem was had the guys there next morning had the job done in 2 days and also helped me dry the carpert by bring fans to dry it thanks guys dr rooter is best

Approximate cost of services:
$5,600.00
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Company Response

Thanks Dave for this amazing review! We are pleased that you like us so much:) we hope that nothing ever happens to your rental properties or your own house ever again, but if you ever need help again we always got your back!

Private User
Private User
Private User reviews Richmond Hill, ON
10/10

Basement Water Leak

I called Steve in mid Jan for a water leakage in my basement. Yuri came the next day and fixed a crack in the concrete outside of the foundation wall. He and his assistant did the best they could to preserve my landscaping. So far the fix has been proven effective. No more wet carpet in the basement! I am grateful for their quick action.

Review has 1 previous version
Approximate cost of services:
$1,800.00
What could this company do to improve their services?
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Company Response

We are very happy that you are satisfied with the work we have done to your foundation. Dr Rooter team is always willing to help you and other homeowners with foundation repair and other related services. If any time in the future you or your friends and family will need our help please dont hesitate to give us a call.

Mc in Belleville
Mc in Belleville
1 review Brockville, ON
10/10

waterproofing & plumbing

I was really impressed with the speed of the excavation, by those guys. They showed me what was wrong with my pipe line with the special camera and dug it fast to replace it. Quote was actually cheaper than other plumbing companies who came for an estimate

Approximate cost of services:
$100.00
What could this company do to improve their services?
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Company Response

Thank you very much for your feedback. We are very happy that you are satisfied with our services. We always deliver great quality of work in a timely manner and at a competitive cost. If you ever need our services again we are always here for you.

Aubrey in Toronto
Aubrey in Toronto
1 review Toronto, ON
9/10

Basement moisture

We had a problem with black mold in a corner of our basement. We are about to finish the basement and we wanted to make sure that we wouldn't run into any problems in the future due to moisture in the basement. We felt that the black mold could be a warning sign of things to come. Dr. Rooter seemed to diagnose the problem the best and was able to fix it quickly with a fast and efficient crew.

Approximate cost of services:
$2,000.00
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Company Response

Thank You for Choosing Doctor Rooter! we are always here for any drain or waterproofing projects

Simon Toronto
Simon Toronto
3 reviews Toronto, ON
10/10

excellent and quality service in installation of sump pump and backup pump

I asked Dr Rooter to install sump pump and backup pump/battery before Christmas as I didn't want to leave home and worry about the flooding basement.

Steve from Dr. Rooter was very responsive and accommodating my request. He arranged the plumber to have the devices installed quickly prior to my departure.

Very pleased with the result and professionalism from the sales and installation people. would recommend Dr. Rooter to friends in no time.

Approximate cost of services:
$2,200.00
What could this company do to improve their services?
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Company Response

Thank you Simon for your feedback. We are really happy that you are satisfied with our service. We hope that you had great holidays without worrying about your basement. We hope that you will not be needing our services again but if you will we are always happy to assist you.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Doctor Rooter

Doctor Rooter Inc. was established in 2012.
Doctor Rooter provides residential and commercial drain and waterproofing services in Toronto, Etobicoke and the GTA area 24 hours 7 days a week.
Doctor Rooter technicians in Toronto are fully licensed and insured. All of our guys are covered by WSIB. We are a family-owned and maintained business which makes us reliable.
Everything that we do happens under one roof and we don’t subcontract any of our work out to a third party.
Our technicians use the power flushing machine, and no-digging technology (torpedo and pipe bursting), which leaves your landscape untouched.
Our technicians will provide you with a free estimate and fixed prices
before you sign the contract.
Also all our customers obtain a contract with written transferable guarantee for 25 years

CATEGORIES
Drain Services
SERVICES
Waterproofing, Drain Services
YEAR ESTABLISHED
2012
NUMBER OF EMPLOYEES
11
PAYMENT METHOD
cheque, Visa, MasterCard, Debit
LICENSES
Master Plumber, Master Electrician, G1 Gas Tech
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
25 years TRANSFERABLE WARRANTY
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.