Doctor Rooter

Formerly RED SEAL MECHANICAL LTD
Drain Services
Toronto ON M8Z 4B7
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Reviews for Doctor Rooter

Average customer rating:
9.6 10 (291 reviews)

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Private User
Private User
Private User reviews Oshawa, ON
8/10

Waterproofing

We had water damage in our basement. Steve was initially great to work with. He answered all my calls and texts promptly. All went pretty well. Igor and his guys did a wonderful job. They're nice, professional and such hard workers. Thanks Oleg for reaching out to us and made things right.

Review has 3 previous versions
Approximate cost of services:
$15,000.00
What could this company do to improve their services?
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Company Response

Thank you very much Lisa fpr this feedback. It was a pleasure working with you. We wish you good luck with your house and hope you will never have any problems with anything in the future.

Stefanie in Guelph
Stefanie in Guelph
1 review Simcoe County, ON
10/10

Waterproofing Basement, excellent choice!

Dr. Rooter was referred to me by a friend and I also did my research and felt very confident I could rely on Dr. Rooter. I first contacted Dr. Rooter 3 weeks ago when our basement leaked! Steve was our main contact and he came to our house the next day. Steve was very professional, knowledgeable and was very fair with his quote. It was obvious he wanted to help us and was not just looking to invoice us. Steve was very responsive to get his team onsite and help us right away. Three sides of our house were waterproofed and a sub-pump installed. We have had no issues since, but I feel confident if we had a problem, Steve and Dr.Rooter would be quick to help us out. I highly recommend this company. They do quality work and are reliable and professional!

Approximate cost of services:
$14,000.00
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Company Response

hi Stefanie. thanks so much for this amazing review. we really appreciate that you took your time to let other home owners know about your experiance with Dr Rooter. we hope that you will never have a problem with your home again.

Matt in Toronto
Matt in Toronto
1 review Toronto, ON
10/10

Moisture in basement

Was very straight forward, saved me $$ for being honest about the job. Had moisture in basement fixed the job in good time. Friendly and very knowledgeable. Would highly recommend!

Approximate cost of services:
$0.00
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Company Response

hello Matt. great to know that your are happy with our help. satisfaction of customers is the most important thing for us. enjoy your summer:)

Mike M in Maple
Mike M in Maple
1 review Toronto, ON
10/10

Great Knowledgeable, Friendly Service!!

We had a bathtub in our basement that was leaking water into the wall behind, as well as a small water leak in the basement ceiling. Sunny came the same day we called and was very friendly, and thorough with the repair. The price was also extremely fair for the work provided. We will definitely be using, and also recommending Dr Rooter!

Approximate cost of services:
$185.00
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Company Response

We are very happy that our customers are happy with our staff members. We concentrate on customer satisfaction and reputation is the most important thing for us. Thank you for choosing Dr Rooter

Sarah in Toronto
Sarah in Toronto
3 reviews Toronto, ON
10/10

Wow! Quick fix at no charge!

We had a large pool of water accumulating outside our basement door this morning, so contacted Steve at Dr. Rooter. He not only called back right away, but showed up within the hour. We worried that this would be a costly and time-consuming job but Steve quickly assessed that there was a simple solution to our problem. I could hardly believe it when he came back to say "All fixed!" And at no charge! Highest recommendation for Dr. Rooter and for Steve!

Approximate cost of services:
$0.00
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Company Response

Hi Sarah. We are very happy that you are happy :)

Leigh in Toronto
Leigh in Toronto
1 review Toronto, ON
10/10

Wet basement in Toronto, Landsdowne & DuPont

We would like to thank you for saving our 100+ year old home from being flooded out. We have lived in this house for 4 years and were unable to resolve our unique water problem. Your suggestions on how to fix our problem from the inside, your professional staff and your personal attention to our old house problems was appreciated. Now that the project is complete, we can now sleep at night and not worry about excessive flooding every time it rains.

We would definitely recommend you!!!

Thanks again!!!

Leigh Ann and Robert

Approximate cost of services:
$7,000.00
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Company Response

Thank you For your business

Best Regards,
Oleg

Alex in Toronto
Alex in Toronto
2 reviews London, ON
10/10

Washroom faucet replacement

I called dr.rooter to replace my washroom faucet with a new one because the old one was dripping. There was an issue with the initial install but when I brought it up with them they came back and fixed it free of charge, and they even managed to fix an issue that I thought was an install problem but they said was a manufacturing problem with the faucet.

Review has 1 previous version
Approximate cost of services:
$200.00
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Company Response

Thank You for your business
Best Regards,
Oleg

Leila
Leila
4 reviews Toronto, ON
8/10

Bathtub drain unclogged

I had 3 other plumbing companies quoting me ridiculous amounts, but Sunny from Dr.Rooter did just the job of unclogging the bathtub that was clogged up by debris from recent reno, for a very reasonable price. Now I know who to call next time for plumbing issues.

Approximate cost of services:
$170.00
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Company Response

Thank You for Using Dr Rooter
Best Regards,
Oleg

Private User
Private User
Private User reviews Mississauga, ON
10/10

Grading and interlock

The ground was sloping toward my home so had to take care of it before problem got worse. Dr Rooter was quick and responsive in setting up appointment , and were on time and finished the job thoroughly and professionally. Highly recommend their services and will use them again !

Approximate cost of services:
$2,500.00
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Company Response

Hello. We are very happy that you like our company. Customer satisfaction is our main priority. If ever again you will require our help we are always there for you.

Scott from Toronto
Scott from Toronto
4 reviews Toronto, ON
10/10

Basement water membrane, weeping tiles, sump pump and backwater valve

After off and on minor flooding in the basement of our semidetached home, we decided that enough was enough. Dr. Rooter was one of the first companies to respond and Steve came out the same day to take a look. Ultimately he recommended that fixing the problem from the inside was a better solution for our home, so we decided to go ahead.

Steve, Serge and their crew worked hard and quickly to get the job done. Outside of the expected delays with the City inspectors, the job was finished without any issues and with no surprises. In addition, they were very helpful in making sure that all of the paperwork for the City subsidy program was filled out correctly, which was much appreciated.

I would absolutely recommend Dr. Rooter to anyone I know.

Approximate cost of services:
$9,000.00
What could this company do to improve their services?
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1 of 1 people found this review helpful.
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Company Response

Hello. We hope that you will never have a problem with your home ever again. But if anything ever happens again Dr Rooter team will always help you to the best of our ability.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Doctor Rooter

Doctor Rooter Inc. was established in 2012.
Doctor Rooter provides residential and commercial drain and waterproofing services in Toronto, Etobicoke and the GTA area 24 hours 7 days a week.
Doctor Rooter technicians in Toronto are fully licensed and insured. All of our guys are covered by WSIB. We are a family-owned and maintained business which makes us reliable.
Everything that we do happens under one roof and we don’t subcontract any of our work out to a third party.
Our technicians use the power flushing machine, and no-digging technology (torpedo and pipe bursting), which leaves your landscape untouched.
Our technicians will provide you with a free estimate and fixed prices
before you sign the contract.
Also all our customers obtain a contract with written transferable guarantee for 25 years

CATEGORIES
Drain Services
SERVICES
Waterproofing, Drain Services
YEAR ESTABLISHED
2012
NUMBER OF EMPLOYEES
11
PAYMENT METHOD
cheque, Visa, MasterCard, Debit
LICENSES
Master Plumber, Master Electrician, G1 Gas Tech
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
25 years TRANSFERABLE WARRANTY
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.