Doctor Rooter

Formerly RED SEAL MECHANICAL LTD
Drain Services
Toronto ON M8Z 4B7
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Reviews for Doctor Rooter

Average customer rating:
9.6 10 (291 reviews)

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CARGO CABBIE
CARGO CABBIE
8 reviews Toronto, ON
10/10

Leaking Faucet Repair

The faucet in our office sink was leaking, which was a little distressing as it is located right by one of our entrances and there is a lot of foot traffic in that vicinity. Water was accumulating by the floor and safety became a concern. We called Dr. Rooter and they were relatively quick and efficient to send someone to fix the problem as soon as possible. We haven't had a problem with the faucet since, so we'd say that we're pretty happy with the services. From one business to another - we appreciate the good customer service and the job well done!

Review has 1 previous version
Approximate cost of services:
$240.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
1 of 1 people found this review helpful.
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Company Response

Thanks guys for this feedback. We are always happy to hear what customers think. We hope the faucet will not give you hard time again.
Dr Rooter

Akisha  in Toronto
Akisha in Toronto
2 reviews Brampton, ON
10/10

Pipe leak

We had a leak in our basement ceiling. We called Dr. Rooter and their tech Sunny came out the following morning. He was vey professional, he found the leak and he explained the process as he was going. Sunny had to cut the ceiling to find the pipe. He was able to fix the leak. Thank you Sunny.

Approximate cost of services:
$320.00
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2 of 2 people found this review helpful.
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Company Response

Thanks a lot for your feedback. we will let Sunny know that you are happy with his service. thank you for choosing Dr Rooter.

Ryan
Ryan
1 review Toronto, ON
10/10

Water Leakage

I had water leakage on my ceiling. Sunny came today and had a quick check. He gave an temporary fix. He is professional,knowleagble and nice to work with. I would highly recommend him.

Approximate cost of services:
$100.00
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1 of 1 people found this review helpful.
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Company Response

Thank you for this wonderful feedback. We will tell Sunny that you are happy with his service.
Dr Rooter

Private User
Private User
Private User reviews Toronto, ON
7/10

Rerouting 2 pipes

Sunny was friendly and efficient ! The pipes also past the city inspection since we got a permit to do what we did so inspection was required ! He did in a very fast timely manner , gernerally satisfied .

Review has 1 previous version
Approximate cost of services:
$3,000.00
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1 of 1 people found this review helpful.
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Company Response

Pleasure working with you.
Dr Rooter

Eric in Toronto
Eric in Toronto
12 reviews Toronto, ON
10/10

Unclogging pipes

Great experience having Dr. Rooter (Sunny) to help get rid of a tough clog. The clog stopped sewage from flowing from the house pipe to the city pipe, and causing a backup on my basement bathroom and kitchen sink. Dr Rooter responded with speed, was very knowledgeable and immediately went on the job. One could tell the professionalism and honesty in their work style. The charge at the end was fair and competitive. In fact, the cost was lower in comparison to the quotes I received. It was the right decision to engage Dr. Rooter and I would definitely recommend them to any future customers.
They really took ownership and did a thorough job. Thanks Dr. Rooter.

Eric

Approximate cost of services:
$500.00
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2 of 2 people found this review helpful.
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Company Response

Thanks Eric for choosing Dr Rooter. We are happy that you found our guys helpful. We will definitely tell Sunny that you were happy with him.
Dr Rooter

Kenn from Toronto
Kenn from Toronto
3 reviews Vaughan, ON
10/10

Stampled Concrete Driveway

I choose Doctor Rooter company because of my friends reviews, they all recommended and shared their experience with me. I wanted to change my old driveway into something tasteful, and Oleg from Doctor Rooter showed me a few designs. I couldn`t be any happier with the job they did. Everything was done professionally, the guys really know what they are doing! They did a wonderful job and a great design on my driveway. My neighbors are also using Doctor Rooter to do some plumbing work. Thank you Oleg and team, i recommend Doctor Rooter with confidence!!!

Approximate cost of services:
$8,500.00
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1 of 1 people found this review helpful.
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Company Response

Thanks for choosing our company. we are very happy that you liked our work. If you ever need other assistance with any of your other projects we will always be there to help you.
Dr Rooter

{jeff} from Toronto
{jeff} from Toronto
6 reviews Toronto, ON
10/10

Basement drain/concrete repair

Steven responded to my request for a quote almost immediately, and better yet, scheduled to come out and see the job right away. He basically read my mind in terms of a proposed solution and his quote was extremely competitive. Almost unbelievably, he said his team could start and finish the work the very next day.

The job was completed quickly, looked fantastic, and the work area was completely clean afterward.

Steven was quick to respond to all calls & texts throughout the process, and was friendly and helpful throughout.

I know who to call next time I have plumping/concrete work!

Approximate cost of services:
$2,400.00
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1 of 1 people found this review helpful.
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Company Response

thanks Jeff for this amaizing feedback. we are always grad to hear from out customers. this helps us to know how our guys are working and fix any areas of concern if any are present. we are very happy that you are happy with speed and quality of our services

iibork in Toronto
iibork in Toronto
2 reviews Toronto, ON
10/10

Basement waterproofing

We chose Dr. Rooter after looking at various different companies to waterproof one room in our basement after a small amount of water got in. Steve came by and was very knowledgeable, recommending the best approach for our situation. They removed the old drywall, installed a new sump pump and a backflow drain, as well as new waterproofing material for the walls. They were very fast and attentive to detail, explaining the process along the way. They did the job in 2 days, organized the permit from the city and scheduled the visit from the city inspector. Steve was always available for any questions via phone and text, and we never had any problems. At the end, everything was left in a neat state and new concrete was poured. We are very glad we chose this company!

Approximate cost of services:
$5,000.00
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1 of 1 people found this review helpful.
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Company Response

thank you for choosing dr rooter. It was a true pleasure working with you. we hope that your basement will not give you any other problems

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Doctor Rooter

Doctor Rooter Inc. was established in 2012.
Doctor Rooter provides residential and commercial drain and waterproofing services in Toronto, Etobicoke and the GTA area 24 hours 7 days a week.
Doctor Rooter technicians in Toronto are fully licensed and insured. All of our guys are covered by WSIB. We are a family-owned and maintained business which makes us reliable.
Everything that we do happens under one roof and we don’t subcontract any of our work out to a third party.
Our technicians use the power flushing machine, and no-digging technology (torpedo and pipe bursting), which leaves your landscape untouched.
Our technicians will provide you with a free estimate and fixed prices
before you sign the contract.
Also all our customers obtain a contract with written transferable guarantee for 25 years

CATEGORIES
Drain Services
SERVICES
Waterproofing, Drain Services
YEAR ESTABLISHED
2012
NUMBER OF EMPLOYEES
11
PAYMENT METHOD
cheque, Visa, MasterCard, Debit
LICENSES
Master Plumber, Master Electrician, G1 Gas Tech
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
25 years TRANSFERABLE WARRANTY
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.