Doctor Rooter

Formerly RED SEAL MECHANICAL LTD
Drain Services
Toronto ON M8Z 4B7
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95%

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Reviews for Doctor Rooter

Average customer rating:
9.6 10 (291 reviews)

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Private User
Private User
Private User reviews Vaughan, ON
10/10

Replace kitchen Faucet

We sent a few quote request to replace our aging kitchen faucet.
Dr Rooter had by far the best price. The plumber was available to come the same day. He quickly replaced the faucet and was very professional.

Approximate cost of services:
$150.00
1 of 1 people found this review helpful.
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Company Response

Thanks a a lot. Customer satisfaction is one #1 priority. Dr Rooter team wishes you Happy Holidays.
Dr Rooter

Esra in Toronto
Esra in Toronto
1 review Toronto, ON
10/10

Leaking bathroom damaged kitchen ceiling

After waiting for weeks for another company to send in someone to fix this, I called Dr Rooter Monday morning and Sunny arrived right away. He did a great job, very neat, explained everything. Amazing service, very very pleased. Thank you.

Approximate cost of services:
$100.00
1 of 1 people found this review helpful.
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Company Response

we are very happy that you like the service. thank you for choosing our company.
Dr Rooter

mamaelf in Mississauga
mamaelf in Mississauga
3 reviews Toronto, ON
10/10

Great Service

I had an emergency call to Oleg and he responded right away. Sewer had backed up and it was a real mess. He helped me over and above what I expected and gave good advice. His crew were very helpful as well. I highly recommend them to anyone who needs basement drainage fixed.

Approximate cost of services:
$6,500.00
1 of 1 people found this review helpful.
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Company Response

Thank you very much for leaving review for us. Dr. Rooter works round the clock to help residents in need and delivering best service possible. Dr.Rooter for all your plumbing, waterproofing, drain and concrete needs.
Dr Rooter

Kevin in Kitchener
Kevin in Kitchener
1 review Newcastle, ON
10/10

Basement floor repairs

Called Dr Rooter and spoke with Steve after my concrete floor started to crack and lift / heave. It was a difficult basement with no front window access. They did a great job with breaking up and removing of the concrete, adding more gravel and compacting it, then re-poured the concrete.
Thanks for the great work Steve and Dr.Rooter!

Approximate cost of services:
$15,000.00
2 of 2 people found this review helpful.
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Company Response

Thanks for choosing Dr Rooter. we are happy that it all worked out the way you wanted. if you ever will need our help again please contact us without hesitation. we will you and your family happy holidays!
Dr Rooter

Adelia in Toronto
Adelia in Toronto
1 review Toronto, ON
10/10

Senior Friendly Concrete Steps Design

I would like to express my gratitude and appreciation for the job I had done on my property. I recently renovated my ground floor basement for my ageing parents and decided to build steps on the side of the house from the backyard uphill to the garage. To make their trips easier the steps had to be low in height and with a rough finish to avoid slips. Special thanks to Ivan and Serge from Dr. Rooter for designing and bringing my idea to life. Great organization and work ethic from start to finish, highly recommend!

Approximate cost of services:
$6,800.00
1 of 1 people found this review helpful.
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Company Response

Customer satisfaction is our #1 priority. we are happy that all went well. Thank you Adelia for choosing our company. if you ever will need help again we are always there for you.
Dr Rooter

Pat
Pat
3 reviews Vaughan, ON
10/10

Late night water leak

Our water tank started leaking at 12.30am on a Friday night. Contacted Oleg immediately and he sent someone out to sort it out. As usual, the service was prompt, friendly and fixed the problem. Oleg and his team are truly excellent at what they do.

Approximate cost of services:
$200.00
1 of 1 people found this review helpful.
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Company Response

Thanks for your feedback, we are always happy to hear from our clients that they are happy with our work. We wish you happy holidays.
Dr Rooter

Nick Kadysh
Nick Kadysh
2 reviews Toronto, ON
10/10

Basement Underpinning

After a very extensive search for contractors, we hired Dr. Rooter to perform our basement underpinning. Oleg was great about walking us through the company's previous experience, including taking us to another site where the company was doing underpinning work.

After giving us a detailed quote, and taking a deposit, Dr. Rooter began the underpinning project. The entire team was great at communicating with us. While the project took a little longer than we had initially planned, I think this is normal for a project of this size. More importantly, Oleg was true to his word and always followed through on his commitments to us.

We are now several months on, and everything that the Dr. Rooter team did continues to work great. Overall, they did not only the underpinning, but re-did the drains under the house, installed a new weeping-tile system to waterproof the house, and did a new backwater valve for us.

We've recommended Oleg to one of our friends already, and will do so again in the future.

Approximate cost of services:
$50,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
2 of 2 people found this review helpful.
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Company Response

Thanks Nick for choosing Dr Rooter, our staff is always happy to help and there is nothing more valuable to us than words of satisfaction from out customers. We wish you and your family happy holidays. If you will ever need us again we are always there for you.
Dr Rooter

Private User
Private User
Private User reviews Toronto, ON
8/10

Basement drain replacement

I had a blockage in a basement drain serving the washroom of my tenant They excavated a section about 5 feet long by 2 feet and 2 feet deep. The work was done properly and in a timely manner. I would recommend this company for future work

Review has 1 previous version
Approximate cost of services:
$1,200.00
1 of 1 people found this review helpful.
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Company Response

Thanks a lot for choosing us. We are happy to hear that you are happy with our work.
Dr Rooter

Chris H in Toronto
Chris H in Toronto
6 reviews Toronto, ON
10/10

Quick drain blockage clear out

Used Homestars to find this local drain service - i got transferred around a couple of times and got through to Sunny. He quickly setup a meeting and came out the next morning - arrived on time and quickly got our drain issue solved. A job well done - i was surprised it was $200 but by the time I drove to Home Depot and did it myself I really would not have saved much.

Approximate cost of services:
$200.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
1 of 1 people found this review helpful.
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Company Response

Thanks a lot Chris for this great feedback, its very important for us to hear back from our customers.
Dr Rooter

Michael
Michael
3 reviews Toronto, ON
10/10

Great service.

Great company! They were on time and on budget. The actually made a couple of errors on the job, but fixed them quickly and at their expense - no questions asked. Very responsive. Came back 2 or 3 times when asked, just to review some outstanding items.

Highly recommended

Approximate cost of services:
$8,700.00
1 of 1 people found this review helpful.
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Company Response

We are very happy to hear back from you Michael, if you will need our help of advise we are always there for you.
Dr Rooter

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Doctor Rooter

Doctor Rooter Inc. was established in 2012.
Doctor Rooter provides residential and commercial drain and waterproofing services in Toronto, Etobicoke and the GTA area 24 hours 7 days a week.
Doctor Rooter technicians in Toronto are fully licensed and insured. All of our guys are covered by WSIB. We are a family-owned and maintained business which makes us reliable.
Everything that we do happens under one roof and we don’t subcontract any of our work out to a third party.
Our technicians use the power flushing machine, and no-digging technology (torpedo and pipe bursting), which leaves your landscape untouched.
Our technicians will provide you with a free estimate and fixed prices
before you sign the contract.
Also all our customers obtain a contract with written transferable guarantee for 25 years

CATEGORIES
Drain Services
SERVICES
Waterproofing, Drain Services
YEAR ESTABLISHED
2012
NUMBER OF EMPLOYEES
11
PAYMENT METHOD
cheque, Visa, MasterCard, Debit
LICENSES
Master Plumber, Master Electrician, G1 Gas Tech
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
25 years TRANSFERABLE WARRANTY
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.