Doctor Rooter

Formerly RED SEAL MECHANICAL LTD
Drain Services
Toronto ON M8Z 4B7
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95%

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Reviews for Doctor Rooter

Average customer rating:
9.6 10 (291 reviews)

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AndrewK in Mississauga
AndrewK in Mississauga
1 review Mississauga, ON
10/10

Cleared roots from drain

I called Dr Rooter and they gave me the best price for the job, they even came out the same day. They were very professional and fixed the issue. First they showed us the problems with the camera, then they snaked the drain to clear the roots. I will definitely use them in the future! A++

Approximate cost of services:
$200.00
1 of 1 people found this review helpful.
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Company Response

Thanks Andrew for your feedback. Now your drain will work properly. Thanks for choosing Dr Rooter, your one stop place for all your plumbing, drain and waterproofing needs.
Dr Rooter

Alicja in Toronto
Alicja in Toronto
2 reviews Toronto, ON
10/10

Full house drain remake

Dr Rooter did a full drain remake at my home. I was impressed with the quality of service. All the employees were very professional and extremely polite. They completed the job in a timely manner. As promised everything was finished within 3 days. They left everything very clean. Even after finishing the job Yuriy called me to make sure I was happy with the services. Everything is working very well. I can definitely recommend.

Approximate cost of services:
$6,000.00
1 of 1 people found this review helpful.
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Company Response

Great to hear from you Alicja! Thanks for choosing Dr Rooter. As promised we did not leave you hanging. Now you can build your second washroom with drain and plumbing done.
Dr Rooter

Nagil in Toronto
Nagil in Toronto
3 reviews Toronto, ON
10/10

Leaky water line repair

I had small leak under my sink in the kitchen. I called dr rooter and they sent out a technician right away. He found the problem in 2 minutes and repaired it very fast without any mess. I am very happy with Nazar. He was very polite and professional.

Approximate cost of services:
$350.00
1 of 1 people found this review helpful.
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Company Response

We are very happy that you are satisfied with our technitian. Dr Rooter is always happy to take care of all your plumbing needs.
Dr Rooter

FIF  in Mississauga
FIF in Mississauga
1 review Mississauga, ON
10/10

Best in town!

As Fix it Females we use this company for all our plumbing and concrete work. Everyone in the company are extremely friendly and professional. The workmanship is outstanding and they are willing to accommodate any requests. Definitely will recommend to anyone in need of any type of plumbing or concrete services.
Always five out of five service!!

Approximate cost of services:
$0.00
1 of 1 people found this review helpful.
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Company Response

Hey thanks girls for this great review. We see see your staff almost every day but I am very happy to hear from you on Homestars. see u tomorrow morning ;)
Dr Rooter

Vicki in Toronto
Vicki in Toronto
1 review Toronto, ON
10/10

Sink drain unplug (snake)

Brian M. Was very friendly , on time , professional , quick and thorough. He made sure that we were happy with the outcome. We were , he fixed a drain that had been plugged for years.
Thank you
Vicki Brown

Approximate cost of services:
$320.00
1 of 1 people found this review helpful.
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Company Response

Thanks a lot Vicki for the great review. We are very happy that we have been helpful to you. If you ever need us again please do not hesitate to contact us.
Dr Rooter

suegrech in Whitby
suegrech in Whitby
2 reviews Whitby, ON
0/10

Leaky Basement

I would not use this company again! Had a leaky basement, Steve came out right away and was very friendly. I hired them and was told that I should pay cash and if I gave a good review I would be given a $50 home depot gift card. They came right away to fix the leak. They didn't completely fill the hole back in beside my house and after the first rain fall I had a sink hole appear. My basement continued to leak. Steve had the guys come back to fix it. He told me for my trouble he would give me $100 gift card and 8 bags of gravel. I never received the gift card or gravel. I called Steve and he didn't return my calls. THIS YEAR, my basement is leaking again!! I've called an no one will return my calls....very sad that I paid $1,700 cash and still have a leaky basement. I'm a single mom and can't afford to pay out so much and really feel like I was taken advantage of. I would never recommend this company and they shouldn't be listed on HomeStars.

Approximate cost of services:
$1,700.00
4 of 4 people found this review helpful.
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Company Response

Hello. Thank you for reaching out to us. We have done a job at your house more than half a year ago, you had two problems. We have declined our proposal to fix both of them, even though we have warned you that you will eventually have a leak from a second problem. We only fixed what you agreed on, knowing that it was a temporary solution. After that you have not reached out to us. Please give us a call at 416 455 5554 and we will be more than happy to resolve our issues. Thank you.
Dr Rooter

carriere.philippe in Thornhill
carriere.philippe in Thornhill
2 reviews Toronto, ON
10/10

Help with Frozen pipes on Jan 1st.

I called Dr. Rooter on a holiday to get help with a frozen pipe. They did not have any employees available to do the work until the following morning. Oleg, who I spoke with was kind enough to come by our house and help us deal with the matter. He identified the problem and helped us set things up so the pipes would defrost. He was super helpful and even gave me his cell phone number to give him updates. I can't be thankfull enough. This was fantastic customer service.

Approximate cost of services:
$0.00
1 of 1 people found this review helpful.
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Company Response

We are always happy to help you. Please let us know if there is anything else we can do for you. Thanks a lot for your feedback.
Dr Rooter

VEE in Mississauga
VEE in Mississauga
4 reviews Mississauga, ON
6/10

Plumbing

I loved the response time! However our toilet was left looking worse for wear and we were charged for a service call after being told we would not be charged

Approximate cost of services:
$310.00
1 of 1 people found this review helpful.
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Company Response

Sorry for the misunderstanding you had with our technician on the phone. Thank you for your feedback.
Dr Rooter

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Doctor Rooter

Doctor Rooter Inc. was established in 2012.
Doctor Rooter provides residential and commercial drain and waterproofing services in Toronto, Etobicoke and the GTA area 24 hours 7 days a week.
Doctor Rooter technicians in Toronto are fully licensed and insured. All of our guys are covered by WSIB. We are a family-owned and maintained business which makes us reliable.
Everything that we do happens under one roof and we don’t subcontract any of our work out to a third party.
Our technicians use the power flushing machine, and no-digging technology (torpedo and pipe bursting), which leaves your landscape untouched.
Our technicians will provide you with a free estimate and fixed prices
before you sign the contract.
Also all our customers obtain a contract with written transferable guarantee for 25 years

CATEGORIES
Drain Services
SERVICES
Waterproofing, Drain Services
YEAR ESTABLISHED
2012
NUMBER OF EMPLOYEES
11
PAYMENT METHOD
cheque, Visa, MasterCard, Debit
LICENSES
Master Plumber, Master Electrician, G1 Gas Tech
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
25 years TRANSFERABLE WARRANTY
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.