Doctor Rooter

Formerly RED SEAL MECHANICAL LTD
Drain Services
Toronto ON M8Z 4B7
Write a Review
Write a Review

Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

95%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Verified by HomeStars

Reviews for Doctor Rooter

Average customer rating:
9.6 10 (291 reviews)

Sort by

Private User
Private User
Private User reviews Toronto, ON
10/10

kitchen sink repair

Brian MacDonald was most knowledgeable, reasonable and helpful. I felt comfortable I left this job in his care. I recommend him to everyone I know. He had also given me the best tips as well regarding materials, etc.

Cheers,

Approximate cost of services:
$180.00
Was this review helpful?
Company Response

We are very happy to be helpful. Thank you for choosing our company. If you will need us again in the future we will be always happy to give you fast and professional service.

Private User
Private User
Private User reviews Toronto, ON
10/10

Water proofing

Im very satisfied with work that was done after snow stared to melt i got basement full of water
Work was done on time without any problems with warranty for 25 years

Approximate cost of services:
$5,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
Was this review helpful?
Company Response

Thank you Arthur for choosing our company. We are really happy that you are satisfied with our services. Your basement will never leak again and now you can finally finish it. We hope your project will go well and if you will ever need our services again feel free to contact us. Our company will always provide you best services.

Piero in Toronto
Piero in Toronto
1 review Toronto, ON
10/10

Foundation crack repair

I had quite a big of a leak in my basement do to a wall crack I called a few company's to find out some rates , yuri and his crew arrived and I was more then satisfied with their work I would highly recommend this company to anyone needing water proofing.

Approximate cost of services:
$3,500.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
1 of 1 people found this review helpful.
Was this review helpful?
Company Response

We really appreciate your feedback. Now your basement will be dry and warm. If you ever will need our services we are always happy to help you. Dr Rooter at your service.

Tdel87 in Toronto
Tdel87 in Toronto
1 review Simcoe County, ON
10/10

Replumbing for Bathroom and Kitchen

After purchasing a home and starting a bathroom demo, we discovered that the plumber before (if it was really a plumber) butchered the plumbing. Our plumbing needed to be completely replaced. Steve was quick to answer any questions we had, explained the issues and how they can fix them - all at a reasonable cost. Steve and Sunny were professional and friendly and very accommodating of our schedule. Would highly recommend and will call them again for any future plumbing needs. Thank you for the timely and professional work.

Approximate cost of services:
$2,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
1 of 1 people found this review helpful.
Was this review helpful?
Company Response

We are happy that you are satisfied.

Sandra Walsh in Toronto
Sandra Walsh in Toronto
1 review Toronto, ON
10/10

Bathroom plumbing

Rick Phillips came to my residence on Friday, January 20th to repair the drain in my bathroom sink. I was very pleased with his work and thought the cost was reasonable. Rick explained to me what the problem was and what would be involved in repairing it. He was pleasant and courteous and I would highly recommend his services to anyone else.

Approximate cost of services:
$356.00
Was this review helpful?
Company Response

Thank you for choosing Dr Rooter

Gregory in Toronto
Gregory in Toronto
1 review Brampton, ON
10/10

Plumbing inspection

Was happy to see the owner takes personal interest in the company and is willing to come in and help out his customers. Readily available and accommodating for scheduling. Thanks Dr. Rooter

Review has 1 previous version
Approximate cost of services:
$120.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
1 of 1 people found this review helpful.
Was this review helpful?
Company Response

We are happy to be helpful

Christine in Toronto
Christine in Toronto
3 reviews Toronto, ON
10/10

Drain and Plumbing Services

During the Christmas season, we had a problem with our main drain in the house. Dr. Rooter not only gave us the best quote, but they arrived on boxing day, the same day that we called. We needed immediate service, and they were there when we needed them. They installed a new cleanout and backflow outside our front door, and advised us that if we had any more difficulty, the city would look after it. The boys that had to dig to find the old drain. They expected to dig 8 feet. They ended up having to dig 12 feet, and put in the cleanout and backflow. This took only 3 days during the Christmas break. A fellow by the name of Steve was excellent at communicating with me through text. I would highly recommend this company!

Approximate cost of services:
$1,750.00
Was this review helpful?
Company Response

Thank you. We appreciate your feedback

David in Toronto
David in Toronto
2 reviews Toronto, ON
10/10

Installed Clean Out and Backwater valve

Oleg, Yurij, and co. looked after our main drain problem over the holidays. It was a difficult job under difficult circumstance that they performed without issues and with excellent professionalism. What is almost unique in the industry is their responsiveness. I was always called back in short order. Try that on for size with anyone else!
Highly recommended.

Approximate cost of services:
$2,500.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
Was this review helpful?
Company Response

Thank you David for your feedback. It is very important to us.

Alanna in Toronto
Alanna in Toronto
2 reviews Toronto, ON
9/10

Basement Leak

I found a leak in my basement and they were able to respond within a few hours of calling (no other companies even called me back). I am single and this is my first home so making decisions and problem solving is daunting and difficult. It was raining a lot and upon initial inspection it seemed obvious that the foundation was leaking. So, they reacted quickly by explaining all of my options to me and describing the least invasive solution. He was able to answer all of my questions and promised to be on site the next day. When the workers arrived the next day the rain had stopped but the water was still coming. It was at that point they realized that it was just a leaky water heater and let me know that I should cancel the whole expensive foundation waterproofing-NO CHARGE. BOTH HONEST AND EFFICIENT.

Approximate cost of services:
$0.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
1 of 1 people found this review helpful.
Was this review helpful?
Company Response

We are happy that we found your problem

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Doctor Rooter

Doctor Rooter Inc. was established in 2012.
Doctor Rooter provides residential and commercial drain and waterproofing services in Toronto, Etobicoke and the GTA area 24 hours 7 days a week.
Doctor Rooter technicians in Toronto are fully licensed and insured. All of our guys are covered by WSIB. We are a family-owned and maintained business which makes us reliable.
Everything that we do happens under one roof and we don’t subcontract any of our work out to a third party.
Our technicians use the power flushing machine, and no-digging technology (torpedo and pipe bursting), which leaves your landscape untouched.
Our technicians will provide you with a free estimate and fixed prices
before you sign the contract.
Also all our customers obtain a contract with written transferable guarantee for 25 years

CATEGORIES
Drain Services
SERVICES
Waterproofing, Drain Services
YEAR ESTABLISHED
2012
NUMBER OF EMPLOYEES
11
PAYMENT METHOD
cheque, Visa, MasterCard, Debit
LICENSES
Master Plumber, Master Electrician, G1 Gas Tech
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
25 years TRANSFERABLE WARRANTY
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.