Toronto Moving and Storage

Formerly Tsc Moving And Storage
Moving & Storage
Toronto ON M1L 3S4
Write a Review
Write a Review

Recommended Professionals

99%(14 reviews)
94%(39 reviews)
89%(3 reviews)
99%(14 reviews)
94%(39 reviews)
89%(3 reviews)
HomeStars
Moving & Storage
Toronto Moving and Storage
Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

68%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Reviews for Toronto Moving and Storage

Average customer rating:
9.2 10 (257 reviews)

Sort by

Webreed in Ottawa
Webreed in Ottawa
1 review Toronto, ON
10/10

Moving

I had a pleasant experience with Toronto service center. They were very accommodating to my changing needs and remained flexible through the entire process.
Everyone that I encountered, whether on the phone or in person, was very friendly and professional.
Thanks

Approximate cost of services:
$900.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
Was this review helpful?
Company Response

We are happy to know that you were pleased with our services, we know that moving can be a very stressful time and we do anything we can to relieve some of that stress from out Clients. Congratulations on your new home , Enjoy.

Kindest Regards,

Toronto Service Centre Inc.

James in Toronto
James in Toronto
1 review Simcoe County, ON
10/10

Moving

We just used them based on a friends recommendation. They were incredible movers - they arrived on time, wrapped everything that could be damaged with large blankets. Moved everything out as fast as humanly possible and then moved everything in with same speed, I payed as I was told before, they were polite, and friendly. Highly recommended.

Approximate cost of services:
$1,200.00
Was this review helpful?
Company Response

We appreciate your feedback. Here at Toronto Service Centre we believe all reviews Attribute to our business growth.
Kindest Regards,

Toronto Service Centre Inc.

cindy
cindy
1 review Toronto, ON
7/10

0

Among the three men the leader was a deligent worker handled most of our

precious belongingings proffesionaly. however one partner who needed guidance

and I had to watch over him frequently. he damaged my wall. later I've noticed dent

in the microwaveoven.

Approximate cost of services:
$1,300.00
Was this review helpful?
Company Response

Hi there Cindy,
We would love to speak with you in regards to this matter. Please contact us so we ,may discuss your move as we have not yet heard from you in regards t this matter.

Kindest Regards
Toronto Service Centre Inc.

Sue in Aurora
Sue in Aurora
1 review Aurora, ON
1/10

Great moving crew -BUT DON'T trust the over-the phone estimates!

We asked TSC for an in-home estimate and they refused, so they did it over the phone instead. Clearly, they didn't ask enough clarifying questions, as the final bill was 60% over the estimate... I was quoted $1200 - the bill was $2100! The next day, I called to try to resolve this and when I escalated it, the Manager refused to return my calls. Several times. They simply said they stand by their final price and were not willing to budge. THEN, they tell me that I could have done an online estimate for a 20% guarantee. Too little too late, though - because the Visa transaction was already processed! I suspect they don't tell you about the on-line estimate option before the move so that they can charge whatever they want at the end of it all - and then blame the customer for the discrepancy.
SO very disappointed with the level of service here. I have been told many times that "the customer was always right". Not at TSC, though! "Buyer beware" is right!
The moving crew were GREAT, though. They were professional, worked very hard, got along well, laughed and sang all day. I even saw one guy doing push-ups after 6 hours of moving our stuff. Such a hard-working group. They deserved the tip we gave them, no question... The back office, though? A big fat $0 is what they earned.

Approximate cost of services:
$1,900.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
Was this review helpful?
Company Response

Hi Sue,
Toronto Service Centre has been in business for over 19 years, in our time of business, we sometimes conduct in-home estimates. The period, in which you requested an in-home estimate, we were unable to accommodate and offered you an over the phone estimate.

We base moving periods on previous jobs to give you a ballpark of how much it will cost.
Our In-home estimates (when available) are guaranteed not to exceed by more than 20%. However, our over the phone and online estimates are based solely on the information we are given by our customers and are not guaranteed.

We are happy to hear you were pleased with our movers and that they did a great job.

Mendoza in Toronto
Mendoza in Toronto
1 review Toronto, ON
10/10

Profesional Caring Movers

Had a great moving experience. They definetly calmed my nerves about moving after 15 Years. I did a packing and moving service. The guys were great . I will definetly be recommending you guys in the future.

Approximate cost of services:
$1,200.00
Was this review helpful?
Company Response

Than k you very much for your business. We greatly appreciate it.

Natalie Leo in Mississauga
Natalie Leo in Mississauga
2 reviews Brampton, ON
2/10

Movers

These guys quoted us for a move and completed the job in less time than we were told. We were quite happy.
The second time, they couldn't be bothered to come out and give us a quote. They cancelled due to car trouble but I only knew because I kept calling. Would only come during the week 10-3, keeping us home for the whole 5 hours. They don't quote at after 3 or every Saturday. Would have hired them again but I guess they are just too busy to be bothered to come out. Just not reliable this time around.

Approximate cost of services:
$1,800.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
Was this review helpful?
Company Response

We are happy to hear that your were satisfied with your previous move with us. We apologize that on the day of your in home estimate we had to reschedule, being that your schedule is very tight we tried our very best to accommodate. We would love to still give you an in home estimate. We conduct in home estimates during the week between 10am-3pm .

Nasim.S
Nasim.S
2 reviews Toronto, ON
10/10

Moving Service

I just moved from Richmond Hill to Newmarket and Toronto Service Center provided me an excellent service. So far, it was an easiest move I ever had. They are very professional and I would definitely use their service for the future.

Approximate cost of services:
$800.00
Was this review helpful?
Company Response

Our moving company is very glad to hear about your experience! We really work hard to make sure our staff fits our moving company mission and culture, and our facility as well, so we are grateful to hear about your experience.

Anthony
Anthony
1 review Toronto, ON
10/10

Moving

My father helped me move from Richmond Hill to Toronto and we got Toronto Service Center moving services to help us.
The move and set up took about 4 hours total they were very professional movers. Just a note to thank you!

Approximate cost of services:
$600.00
Was this review helpful?
Company Response

The team here at Toronto Service Center Inc. is thrilled to hear such good feedback, and we’re proud to help you to have a smooth move!

Private User
Private User
Private User reviews Toronto, ON
6/10

Moving + Storage

The movers were excellent and very professional. The storage part very bad. We got an outdoor one when they had told me on phone they have climate-controlled ones. Because we were to use for less than 1 month and that would be free. We found this very dishonest business practice. Owner Mike said why would we need an indoor storage when it was 17 degrees on day of move in mid-November. But I said we would go to mid-December. So, beware of this company. If you just do a move, the movers are excellent in packing too. Also, they put a hold of $2,000 on your credit card before work without telling you the amount before. When I questioned that, they said it's what they do and I said it's fine but you need to let your clients know that you would be doing that.

Approximate cost of services:
$1,293.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
Was this review helpful?
Company Response

Thank you very much for your feedback, we are happy to hear that you were completely happy with our moving services, and our concern is that you are not quite satisfied with the storage service, as we are a company who strives for customer satisfactory, every review leads us to aid our customers better.

Our storage facility is made up of indoor and outdoor insulated storage. The units are based on availability, upon the date of move in. This goes for both indoor and outdoor insulated storage. On the day you moved into storage, unfortunately, only our outdoor storage was available and we offered you one month outdoor insulated storage for free to value your business with us.

Regards your concern about the credit card, with every move we must get an approval from the credit card company which is pre-authorization. This would happen with your approval on the signed moving documents. The morning of your moving day, the supervisor on your job asked for your credit card for imprint and called the main office for pre-authorization with your presence.

To avoid any miscommunication, confirm your requests and give you all details about the costs and moving/storage schedule, information was sent to you after booking via Moving confirmation.

This is usual procedure for all the moving companies and other organizations, however, we wanted to thank you again for your review, we have always believed that moving is a stressful endeovour, and if we are able to provide customer service that would lessen some of that stress, then we are on the right track.

earza in Thornhill
earza in Thornhill
1 review Markham, ON
10/10

For the second time I got the service from TSC

I'm really happy with the service I got from TSC for the second time! Tim was the supervisor, he managed everything, smooth moving day for me, they came on time, packed everything and unpacked it on my new apartment.

He brought packaging supplement, new moving boxes blankets, tapes...! No damage, no scratch.

Btw, he replaced one my old boxes with a new strong one, and thanks god because I packed it before he came in to save some time, but I had no idea what'd happened if I kept my stuff on that old box! please take a look at the attached pics I took on my moving day!

Beside the professional service, Tim was really polite and professional. I recommend TSC if you want professional service with reasonable cost.

Approximate cost of services:
$700.00
Was this review helpful?
Company Response

Thank you again for your feedback online. We really appreciate hearing about your experience. And yes, Tim is one the hard-working, reliable, professional movers we have here in our moving company.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Toronto Moving and Storage

Toronto Service Center provides professional moving, storage and packaging services at competitive rates. Office, commercial and residential moves are part of our services. Local and long distance moves. We are a Toronto moving company with may years of moving and storage experience. As a family-owned establishment, we hold our staff ...
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
Looking for Moving & Storage pros in Toronto?