You Move Me

They ONLY thing positive about my nightmare of a give was the guys that came to help me move. They were a lifesaver! They were so busy but were very compassionate when I explained what had happed and had 4 of their team come help me
I would recommend this moving company to absolutely everyone who need movers! Punctual, professional and just good people helping people. Thanks you guys!!!

We had great experience moving with You Move Me. Nic took the time to answer all our questions after the estimate and provided us with tips to help us get organized. Our crew leader took care of everything the day of the move, it was a nice touch to have a liason. Our furniture was protected and put together again at the new home.

Nic and his team were very professional and efficient. Price was fair and everything ran smoothly. Would recommend.

We contracted You Move Me to help with a move on May 18. We were initially satisfied with the quote and support in scheduling, and the team of movers who worked with us that day were hard workers. However, numerous things went wrong and we are still struggling for resolution.
(A) The move was quoted for significantly shorter amount of time than needed, and such misscheduling lead to exhausted workers who could not eat lunch until many hours after starting and who made poor choices by the end of a long day (note - not mad at the workers, but poor management).
(B) The poor choice led to significant property damange of a $2000 couch, our basement wall, and a doorway (again, if move had been managed properly.
(B2) The extreme underestimate also lead to a significantly higher cost than we were lead to believe, which I would not have an issue with were it not for these other issues.
(C) When I followed the company's instructions for filing a claim within 10 days of move, Nic (manager) responded immediately to say he would follow up with his team and then I have not heard from him since. I followed up once 34 days later, again 8 days after that (copying the general customer service and feedback emails as well), and finally filed a complaint with the Better Business Bureau 20 days ago and am still waiting for a response.

The scheduling was annoying, the damage was frustrating, but the lack of response and accountability is infuriating. Please do not respond to this review with a note to contact customer service as I have already done so, repeatedly.

I cannot say enough good things about You Move Me Kitchener. Our company contacted Nic and his team with very short notice to move our office. They accommodated our schedule and was with me every step of the way. From the initial visit and through the process Nic was there to answer questions and accommodate last minute changes. On the day(s) of our move, the You Move Me team showed up to get the job done and worked very hard to take care of our furniture which was very delicate. They had the right supplies to help where we had fallen short.
To anyone looking for movers, look no further, they are the best in the business!

I was going through a particularly tough period and needed some help moving some items out of my apartment. Instead of trying to do it myself, I knew I had to call You Move Me. They were patient, gentle, and incredibly efficient. It took a large amount of stress off of me and the day and I would recommend their services to absolutely anyone.

Have had bad experiences with other moving services so was happy to finally find one that met my needs. Courteous service and felt like they actually cared about my possessions. My pods arrived right on time with my items packed safely. Would recommend.

Nics team went to unimaginable lengths to ensure the job got done. I had no damage done to the furniture or walls during the move. But most impressive, I had ordered an oversized couch that couldn't get in the front or back due to the stairwell shapes....nics team even dismantled the balcony railing and got my couch up and into the house via the second story balcony door. The guys were completely professional and never batted an eye regardless of how many hiccups occured....and there were a lot, I thought I had packed everything until I realised I didn't....the guys helped pack up the last minute stuff and got me in my home with no delays.

Highly recommend!

Nic and his team were phenomenal. They made the entire process easy, productive and pain free. The crew was punctual, professional and took the outmost care in protecting our belongings. In a day we’re all other services went wrong, You Move Me saved the day! Can’t recommend them enough

Nic and the team of 4 men did an amazing job moving my home and baby grand piano. They were friendly, courteous, professional and very careful. We were so impressed. Everything got moved and set in place beautifully. They made the moving day stress free. I highly recommend this company!!!