Right from the first phone call AccuServ was incredible to deal with. During a recent cold spell our furnace stopped working. Within 4 hours of my initial phone call the tech was out to the house to inspect the furnace. Sadly, the people that had installed the furnace (not AccuServ) failed to provide proper drainage and the furnace had substantial prolonged water damage, after only 4 years with a brand new furnace. The furnace needed to be replaced. James at AccuServ was a pleasure to work with as we decided on what new furnace was best. He was quick to respond to many emails and phone calls. As soon as we made our decision on which furnace to go with- they were out to install it the very next day. They removed the old furnace, installed the new one and didnt leave any signs of their work. Tidy, professional, courteous, prompt...all words I would use to describe AccuServ. I would highly recommend their services.