Accu Serv Heating And Air Conditioning

Heating & Air Conditioning
Toronto ON M4L 3P1
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Heating & Air Conditioning
Accu Serv Heating And Air Conditioning
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86%

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Reviews for Accu Serv Heating And Air Conditioning

Average customer rating:
9.7 10 (274 reviews)

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bindearle in Toronto
bindearle in Toronto
7 reviews Toronto, ON
10/10

Tankless hot water heater, furnace and A/C maintenance

This company absolutely deserves all the positive feedback they have received.

Aaron's knowledge of and experience with tankless water heaters is unparalleled in Toronto. I began researching tankless water heaters months ago and appreciated his assessment of my rental tank at that time (no need to replace, but don't buy it out) and his ability to field my tough questions on the reliability of Navien's new line of tankless water heaters. He made no attempt to sell me anything when my rental system was working but he did predict an early failure of my tank. When the tank did fail a few months later, it was obvious to me who I wanted to install a new system.

I was grateful that AccuServ was able to respond quickly to my sudden loss of hot water. (Thanks Jake!) The installation of the Navien 240 was perfect, including a new, properly sized gas line (something that many contractors neglect.) Of course, by this point, I knew that the installation was going to be done properly because that is the culture of this company.

In the middle of our discussion of tankless systems, Aaron noticed some installation errors in my new furnace done by another company (the furnace was replaced as an emergency over Christmas and we did not have time to research companies.) One of the installation errors led to a red tag which forced the other company to come back to fix it.

I have now had Rahul, AccuServ service technician extraordinaire, do maintenance on both of my furnaces and my air conditioner. Rahul is the most thoughtful, detail-oriented and thorough HVAC maintenance provider I have ever had.

I am so glad to have (finally) found AccuServ. They are professional, knowledgeable, friendly and fairly priced. I would give them 11/10 if I could.

Approximate cost of services:
$5,000.00
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Company Response

Hi Tammy,

I cannot thank you enough for your glowing review of AccuServ and all of the individuals that make our team great. 11/10; now there's something! Much appreciated.

When you called and said that your hot water tank had worn out a couple months after our first consultation I was knew we had to install a new system as soon as possible! Being well researched and knowing what you wanted and how it would be installed was crucial to Aaron and the team. It's not often we encounter someone as prepared as you are, who is able to make a quick informed decision and having all the information already accounted for. Knowing that the gas line needed to be upgraded from the meter as well as checking the meter size are some of the finer points we focus on to make sure you're getting exactly what you need. Making sure everything is done to code, and more importantly safe, is our top priority. With technicians like Aaron and Rahul we have grown a culture around proper installations with a very high level of technical prowess which allows us to ensure the safety and comfort of your family. Always a pleasure speaking with you Tammy and best of luck with everything

Regards,
Jake

Riverdale Resident from Toronto
Riverdale Resident from Toronto
3 reviews Toronto, ON
10/10

Air Conditioning

Our air conditioner broke last summer and we did a lot of research trying to find a reputable company. I knew from the moment I spoke with Vlad on the phone that this was the company to use. Vlad first came and did a thorough assessment of our house and took pictures, which none of the other companies did. Ashok and his partner were excellent at installing the air conditioner and explained everything very thoroughly. Everything was left in top notch condition. I would definitely recommend them without hesitation.

Approximate cost of services:
$4,200.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
1 of 1 people found this review helpful.
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Company Response

Hi,

Thank you for letting everyone here at AccuServ in on the experience you received from our company and the quality of service we provide. We take great care in providing top notch installations and clean professionals that you will come to expect from AccuServ employees. Anything more we can do to provide you with we are just a phone call away.

Best of luck,
AccuServ Team

Dan
Dan
18 reviews Toronto, ON
10/10

Tankless Water Heater

Our old tankless water heater needed replacing. Our current service company wanted almost $7000 to install a unit which my research showed was more powerful than what we needed. Our plumbing company ExpressRooter recommended AccuServ. HVAC specialist Vlad came out for a discussion of our needs and an on-site inspection. Our meeting was very pleasant and informative. He recommended the Navien 210. After some more research, we called AccuServ to accept the proposal. Within hours we were contacted by Jake and we did all the formal work online in very short order. He was very accommodating to our timelines and a pleasure to deal with. Sooner than originally anticipated Ashok and AJ were out at the house for the installation. They did an impressive job redoing the plumbing and wiring connections to match the ports on the Navien. It was surprisingly less noisy and disruptive than I thought it would be. The look both inside and outside is neat, elegant, and professional in every way. Every effort was made by both men to explain the reasons behind all the work being done and the functioning of the system. I can't say enough about both the quality of work and the positive, dedicated work ethic of both Ashok and AJ. And they left our house as neat and tidy as they found it. The Navien 210 is working as expected: quietly and beautifully. In summation there are 2 important things that I can say about dealing with all the staff at AccuServ: 1. My wife and I have peace of mind that we made the right choice in selecting AccuServ as a service provider for our home. 2. We will recommend AccuServ to family and friends. AccuServ: good people, good service, good prices.

Approximate cost of services:
$3,400.00
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Company Response

Thank you Dan,

Fantastic to hear about your positive experience with our company and the individuals that make AccuServ great. Glad to have been able to work with both our timelines and accommodate your installation in a timely manner. Good thing you ran the last tankless hard the night before to squeeze everything out of it before your new unit arrived.

From everyone here at AccuServ we hope you have a great day and enjoy your hot water.

Regards,
Jake

tj_rule in Toronto
tj_rule in Toronto
1 review Toronto, ON
10/10

Furnace, water heater, AC replacement

AccuServ were very professional in their installation, and provided great communication during the process. The final product is great and clean, no complaints! I would recommend AccuServ to all of my friends and colleagues.

Approximate cost of services:
$13,000.00
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Company Response

Always happy to hear from you TJ. We're all happy that you feel as good about the installation as we are. Recommendations are always welcome! Best of luck with you golf game and your golf away tours.

Regards,
Jake

George in Toronto
George in Toronto
3 reviews Toronto, ON
10/10

Furnance, Water Heater and Air Conditioner

Ashok and his team was highly professional and courteous. The install was quick and of high quality. From start to finish it took them over 11 hours. I would recommend this company to anyone.

Approximate cost of services:
$10.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Hi George,

Glad to have been able to complete everything for you in one day, hot water back up and running, and cooling the house with new furnace all in the same day. Typically we do large installations such as yours over two days but the team pulled through and made it possible to enjoy your full weekend. Nothing beats a hard day of work and we're happy that you are pleased with the finished product and the professionalism our staff provided. Best of luck and look forward to continue working with you in the future.

Regards,
Jake

Shawn in
Shawn in
1 review Toronto, ON
10/10

Hvac

Replaced air con , high efficiency furnace, and tank less water heater. From initial consult ..very informative , to the install , I was very impressed. Clean, worksite and very professional. They offer the best warranty and service then the big 2. On install the technician suggested pushing furnace against wall to open up room. .no charge . They even called to put concrete to fix floor. I usually don't rate contractors, but this company deserved it. Very happy I made the right choice on a contractor.

Approximate cost of services:
$13,500.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thank you very much Shawn.

Very happy that everyone here at AccuServ brought a high level of professionalism and we provided you with the quality of service you will come to expect from AccuServ. It really means a lot when you say that you usually don't rate contractors but have chosen to rate our company. Best of luck and look forward to continuing our relationship.

Best regards,
Jake

Chris in Toronto
Chris in Toronto
2 reviews Toronto, ON
10/10

AC Maintenance

New homeowners and wanted to get the A/C serviced - Technician arrived on time and gave us some good advice on how to best maintain the A/C going forward and caught some installation issues that were not identified in our home inspection report - Also saved everything in a file so that in the future, other tech.'s can see what was done etc. - price quoted to come is what we paid and most of all we really appreciated getting advice from someone we can trust and who took an interest in making sure we have a well functioning A/C - would highly recommend!

Approximate cost of services:
$112.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thanks Chris,

Always appreciate hearing about how competent our technicians are; especially when they identify installations issues which affect the performance of your equipment. Taking a look at the whole system allows us to make sure that we have correctly described your particular situation and make the appropriate recommendations as such. Look forward to working with you further and best of luck in your new home.

Regards,
Accuserv Team

Adam from Toronto
Adam from Toronto
11 reviews Toronto, ON
10/10

Furnace Repair

The blower fan on our furnace went out -- fortunately in May and not February. I picked AccuServ based on good reviews on Homestars and they did not disappoint. Timely service, good communication, and Rahul (our field service technician) was thorough, knowledgeable, and even went the extra mile to check out our AC unit to see if was contributing the root cause (it was). The only negative was the high charge for a diagnostic visit (>$100) which was not applicable to any future service, but that seems to be standard practice these days.

Approximate cost of services:
$1,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Hi Adam,

Thank you for your review of AccuServ. The timing of your blower motor was fortunate enough to be during the rainy month of May instead of February as you aptly mentioned. Our goal is always to be on time and provide a reliable stream of communication and look at the entire system as a whole. Through initial consultation to completion we sincerely hope that you were able to gain a more complete picture of the inner workings of your system and the reasons as to the blower motor failure. Glad to have been of service and look forward to hearing from you again.

Regards,
Jake

David in Toronto
David in Toronto
6 reviews Toronto, ON
10/10

Replacement roof mounted ductless double

Accuserve conducted a comprehensive site survey of both the outgoing ductless AC units, and the remainder of the HVAC equipment in the house. They pointed out several equipment issues that were hitherto undisclosed by our previous maintenance provider and listened carefully to our requirements. Their subsequent quote was prompt, complete and competitive. Upon request, they also provided a quote for maintaining the whole house HVAC system. Schedule for removal the outgoing compressor was key so that the old roofing material could be removed and replaced; this was easy to arrange and Accuserve made good on their dates. They also met their schedule commitment for installing the new ductless system. Most impressive of all was the immaculate installation of the exterior and interior units. Accuserve will now maintain all of our HVAC equipment. Highly recommended!
David Llewelyn P.Eng.

Approximate cost of services:
$8,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Hi David,

Thank you very much for providing a comprehensive review of your experience thus far with AccuServ. A complete look at the house as a whole system was important to determine any deficiencies as well as providing new equipment. More than happy that everything was scheduled well in advance and made the process smooth and we were able to make our deliveries. Thank you very much for providing parking out front of your house. We know how difficult in can be in Toronto to secure parking especially when there are a bunch of other contractors on the same street all working at the same time. Look forward to our next scheduled maintenance. Best of luck.

Regards,
Jake

Private User
Private User
Private User reviews Toronto, ON
10/10

Boiler Repair, Combi Boiler Cerculation Pump Replacement

I would like to add to the positive feedback this company attracts. I called Aaron and explained the problem I was having with no heat or hot water. Aaron diagnosed the system and ordered the right parts for the job. The next day it was fixed professionally and I now have heat and hot water. :o) Thank you to the courteous team at AccuServ for taking this stressful situation and making it better in a timely fashion.

Approximate cost of services:
$1,000.00
1 of 1 people found this review helpful.
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Company Response

Hi Paul,

Thank you very much for providing us with feedback on services we performed on your heating system. Professional repairs is what we are in the business of providing and we are all glad that your combi-boiler is back up and running. Take care.

Regards,
AccuServ Team

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Accu Serv Heating And Air Conditioning

AccuServ Heating and Air conditioning has been serving our community for over 20 years providing high quality repairs and installs. We're so dedicated to this goal that we have provided a series of guarantees to ensure your experience with our company is not just a good one, but a great ...
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