- Approximate cost of services:
- $7,500.00
An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.
An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.
An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.
Hello SHelly
My deepest apologies that you have had an unhappy experience. We definitely will be doing everything possible to ensure this does not happen again. On November 4th Nathan had resolved your leak at pump 2 by tightening the discharge union that was leaking. Your auxiliary cord for your stereo is ordered but you had not received a phone call yet due to the fact it has not yet arrived. I will make sure you have this within two and a half weeks. We do check our voicemails regularly please make sure you are calling the main store location at 780.431.2008 as we are currently switching telephone providers. When we received your email yesterday about your concerns you were phoned momentarily and booked in for this monday, January the 26th were we hope to resolve your issues and satisfy your request. I will also have him bring out your headrests on your monday appointment as a complementary curtesy. We look forward to a much smoother Future.
Warmest Regards
Shaina and the Polar Spas Team
This entry did not meet HomeStars review criteria.
Thank you Yvonne! Please let us know if you need anything further. It has been a Pleasure assisting you.
Warmest Regards
Polar Spas Edmonton
5605 99th Street
Hello Melissa
So sorry to hear you have had issues receiving assistance. I assure you we are more than happy to help. Are you still in need of parts? Please email service@polarspas.ca and we will have this cleared up for you right away.
Polar Spas Edmonton
5605 99th Street
Hello Heather
I apologize for any inconvenience. I can assure you this most definitely is not theft. I will have Elizabeth follow up with you with in 24 hours to have this matter discussed and see what the hold up is. If the amount has been refunded I will have her provide your authorization number.
Warmest Regards
Hello Byron
So Sorry to hear you have froze your spa. Please note that freezing your spa is not covered under any warranty. It is always the clients responsibility to ensure the spa does not freeze. At times parts can take a little while to arrive, we apologize for any inconvenience. If you wish to have our assistance with repairing your spa please call our service department, As we will be happy to assist any way possible.