I ordered a part for my spa and it now winter and still haven't received my part So now I have a 800 lb ice cube, and busted manifolds. The service in edmonton is crap, they don't return calls and make you wait long periods of time in the store before helping any clients. Over all I will not buy my next over priced spaw from polar spaws company.
- Approximate cost of services:
- $29,000.00
- Company Response
Hello Byron
So Sorry to hear you have froze your spa. Please note that freezing your spa is not covered under any warranty. It is always the clients responsibility to ensure the spa does not freeze. At times parts can take a little while to arrive, we apologize for any inconvenience. If you wish to have our assistance with repairing your spa please call our service department, As we will be happy to assist any way possible.