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Fireplaces
Am Group Heating & Cooling Ltd / The Fireplace Club
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95%

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Reviews by rating (past 12 months)

Reviews for Am Group Heating & Cooling Ltd / The Fireplace Club

Average customer rating:
9.7 10 (85 reviews)

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Nancy in Burlington
Nancy in Burlington
0 reviews Markham, ON
10/10

A reliable, trustworthy, excellent business!

I have been a client of this company since I was referred by a trusted colleague years ago. I have had excellent experiences with all of the staff, technicians and the owner himself, especially. This is the way companies should strive to treat their clients--I feel I am safely and thoroughly taken care of with every experience I have ever had. I highly recommend working with this company! Thank you, AM Group!

Approximate cost of services:
$5,000.00
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Company Response

Thanks for your review. It was out pleasure working for you. We are so pleased that you recommended us and happy with our service.

Thanks
AM Group Heating & Cooling / The Fireplace Club.

Private User
Private User
Private User reviews Markham, ON
10/10

Replacement of gas fireplace insert

Selection was wide; advice was thoughtful and unhurried; installation was very efficient and done in a timely manner.

Approximate cost of services:
$5,200.00
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Company Response

Thanks or your review. It was our pleasure working for you.

Private User
Private User
Private User reviews Toronto, ON
10/10

Replace 2 sets of gas logs

The team did a great job replacing 2 gas log sets in our home. Quick, clean, reasonable pricing and great follow up to ensure satisfaction!

Approximate cost of services:
$5,000.00
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Company Response

Thanks for your review. It was out pleasure working with you.

Merrylee in Toronto
Merrylee in Toronto
2 reviews Toronto, ON
10/10

New Gas Fireplace Insert

Very happy with the new gas fireplace insert that we purchased and had installed by The Fireplace Club. Shawn was very knowledgeable and helpful in helping us pick out an insert that fit our space and size limitations. He was very flexible when it came to scheduling our install and we feel he bent over backwards to make it work. So pleased with the result and would highly recommend to anyone looking to add a touch of warmth to their space!

Approximate cost of services:
$3,500.00
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Company Response

Thank you very much for putting us a review. We appreciate that you trusted our people. It was our pleasure serving you.

Am group Heating & Cooling / The Fireplace Club.

Private User
Private User
Private User reviews Markham, ON
10/10

Fireplace Club

We’re very pleased with our recent Montigo fireplace installation.
Sales Manager Sean was most helpful in showing us options and with our ultimate selection.
Installer Reza was prompt, efficient, Covid careful and did a first class job of installation.
We definitely recommend them.

Approximate cost of services:
$4,000.00
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Company Response

Thanks for your review. We are very happy that you liked our services. It was pleasure working for you.

AM Group Heating & Cooling Ltd. / The Fireplace Club.

tom in Toronto
tom in Toronto
1 review Richmond Hill, ON
10/10

Great Fireplaces and After-Sales Service

Great place to get fireplaces. Lots of great selection and ideas for every home. Really good warranty on the fireplaces, and also great after-sales service from the Fireplace Club, even 1.5 years after my purchase of two fireplaces. Highly recommended! Tom

Approximate cost of services:
$7,000.00
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Company Response

Thanks for your positive review. It was our pleasure working
For you. We are so happy that you are pleased with our service.

AM Group Heating and Cooling/The Fireplace Club

Private User
Private User
Private User reviews Vaughan, ON
10/10

New gas fireplace

We are very happy with our recent purchase of a gas fireplace. Shawn was very helpful at explaining all of the various options to us when we came to the showroom and on the phone. He also came to our house to measure the fireplace. The installers were friendly and helpful in answering our questions, and installed it cleanly and efficiently. The new fireplace is beautiful and modern looking and works very well. We would definitely recommend Thornhill fireplace club to others.

Approximate cost of services:
$4,300.00
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Company Response

Thank you for writing a review for us. We are so pleased that you are happy with our service. It was pleasure working for you.

A< Group Heating & cooling Ltd. / The Fireplace Club.

Pi
Pi
2 reviews Toronto, ON
10/10

Repair and maintenance of 2 double-sided fireplaces

Reza (Ray) did a very professional job, wearing his mask at all time, and cleaning up afterwards. He rapidly found the failure mode in one of our fireplaces, and readily replaced the faulty part (Thermopile) from his on-truck inventory (i.e. no wait time for parts). After repairs, he readily performed annual maintenance and did a pristine clean-up on both units. Finally, he thoroughly checked for CO and natural gas leaks before leaving, using a professional hand-held unit. We could not be more satisfied and comforted.

Approximate cost of services:
$509.00
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Company Response

Thanks for writing a review for us. It was pleasure serving you. We are so happy that you are satisfied with our service.

Joann in Toronto
Joann in Toronto
2 reviews Toronto, ON
10/10

Gas Insert Purchase and Installation

From sales to installation the whole team was very helpful, professional and responsive to all our of needs and many questions. Sitting in front of our new gas insert we are delighted with the results, thank you!

Approximate cost of services:
$5,000.00
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Company Response

Thanks for your review. It was pleasure serving you. We are glad that you are happy with our service and enjoying your fireplace.

Private User
Private User
0 reviews Vaughan, ON
10/10

Valor Fireplace (8 years old)

Am Group Heating & Cooling Ltd / The Fireplace Club were excellent. Originally, I called 3 different companies to get a quote, but only the Fireplace Club was willing to work with my request of testing the receiver first to see if it was broken. Lee-Anne was very professional and easy to work with. Once she helped me isolate the issue, she tracked, located a acquired a new part within a week. Not an easy job during a pandemic on a part that comes from outside of Canada.

It was because they were flexible and willing to work with my specific needs that Iwould not hesitate to work with them again or recommend them to my friends.

Approximate cost of services:
$350.00
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Company Response

Thanks for your review. It was our pleasure serving you.

AM Group Heating & Cooling Ltd. / The Fireplace Club

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Am Group Heating & Cooling Ltd / The Fireplace Club

AM Group Heating & Cooling Ltd. takes a great pride in offering one of the largest showrooms displaying wood and gas burning fireplaces as well as heating and cooling products for your commercial and residential needs. Over the years we have been helping our clients to choose the right heating ...
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