Toronto Comfort Zone

Fireplaces
Toronto ON M5P 1E4
Write a Review
Write a Review


HomeStars
Fireplaces
Toronto Comfort Zone
Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

99%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Verified by HomeStars

Reviews for Toronto Comfort Zone

Average customer rating:
9.9 10 (256 reviews)

Sort by

tracy.lemos
tracy.lemos
1 review Scarborough, ON
10/10

New gas fireplace

Toronto Comfort Zone is a great company to work with. When Sonny came by for a home visit, he was far more careful assessing the space than another major company was. He was detailed, frank, and offered a great price. His team were careful, tidy, and friendly. The final result has already received compliments. We would recommend this company.

Approximate cost of services:
$6,000.00
Was this review helpful?
sandy.a.mcbride
sandy.a.mcbride
1 review East York, ON
10/10

Gas Fireplace Service

Sam explained what was wrong with my fireplace, fixed it and did a thorogh cleaning very efficiently. He took the time to show me how to operate it and advised on ongoing maintenance. A $200 service call sure beats a full $4000 replacement of the fireplace, which is what others suggested I would need.

Approximate cost of services:
$200.00
Was this review helpful?
Mike from Toronto
Mike from Toronto
2 reviews Old Toronto, ON
10/10

Replace Gas Fireplace

We recently had Toronto Comfort Zone replace our gas fireplace. Sonny and Reza are first class all the way. We really valued the time Sonny spent with us and his practical approach on our options, recommendation and path to get the job done. Reza and his team were incredibly experienced helping us navigate through the installation of our unique situation. For anyone looking to get a gas fireplace or help with an existing one, I can't recommend Toronto Comfort Zone highly enough. I'd be surprised if anyone else could match their experience, practical approach, and fair price. Thank you both for such a great experience!

Approximate cost of services:
$7,000.00
Was this review helpful?
Company Response

Thank you Mike for writing the detailed review for us. Our team at Toronto Comfort Zone are proud that you chose us as your trusted fireplace supplier in Toronto and we are very pleased to see you liked your experience. Enjoy the fireplace for years to come. Sincerely.

Private User
Private User
Private User reviews Old Toronto, ON
10/10

Great Service and a beautiful Fireplace!

Sonny @Toronto Comfort Zone provides great customer service. He is very patient, accommodating, and friendly. A pleasure to deal with! And Luigi, who did the installation, is also a pleasure to know and work with. Love my new electric fireplace. The look and ambiance really add to my home!

Approximate cost of services:
$1,600.00
Was this review helpful?
Company Response

I appreciate you taking the time and writing the review Joanne, it was our pleasure working with you and thank you for choosing Toronto Comfort Zone as your trusted fireplace supplier. Sincerely.

Diane
Diane
1 review Scarborough, ON
10/10

Gas Fireplace Repair

The pilot light would not light on my old gas fireplace. Sam, the technician, came over promptly, immediately identified and fixed the problem. He gave it a good cleaning/servicing and poof, it was good to go! Very friendly and professional, highly recommended!

Approximate cost of services:
$180.00
Was this review helpful?
Company Response

Thank you Diane for your review, I am glad to see you liked your experience with us, Sam is one of the best team members in Toronto Comfort Zone and everybody loves his service. Sincerely

Home owner in Toronto
Home owner in Toronto
3 reviews Scarborough, ON
10/10

Gas fireplace tune up

Old gas fireplace in need of a tune up and glass cleaned. Tec. named Sam was given the job. He arrived on time did a great job answered all my questions. I would recommend Sam to all who need gas fireplace work done... thanks again Sam and the company for great work
Bill

Approximate cost of services:
$165.00
Was this review helpful?
Company Response

Thank you Bill for your review, Sam is one of out greatest team members and I am happy that he could meet your expectations. Sincerely.

melanie from Toronto
melanie from Toronto
2 reviews Old Toronto, ON
10/10

Gas fireplace consultation and installation

Sonny was very helpful with providing all the necessary information to research my options and was very helpful in terms of assisting me with the measurements for the overall fireplace configuration, and midway when I felt the plan needed tweaking, again he was helpful in suggesting options and adjustments. Throughout the whole precise Sonny was very patient and I never felt any pressure during initial consultations or when I adjusted the plan. The installation team was professional and the installation went smoothly and quickly.

Approximate cost of services:
$9,000.00
Was this review helpful?
Company Response

Thank you Melanie for your business with Toronto Comfort Zone, it was our pleasure to work with you and I am happy that you liked the whole process. Any questions/concerns, you are a phone call away. Sincerely.

Steve
Steve
1 review Old Toronto, ON
10/10

Gas Fireplace and built-ins

From the beginning, Toronto Comfort Zone laid out a clear plan on the steps we'd need to take in order to renovate our almost century old non-operational fireplace. We were able to convert the existing box (with some demo) to fit a gas option in and provided them with multiple reference photos on what we were hoping to achieve with the surround and built-ins. After picking out the gas unit, we were offered a couple of tile retailers to select the herringbone surround. Great options and super happy with the way it turned out. The mantel was also sourced from a recommended place and they were both efficient and affordable. After the fireplace and surround were in place, the space was measured for left and right built-ins. Understanding up front that this journey from beginning to end had many moving parts, old house abnormalities, small delays etc the results are stunning. Highly recommend Sonny and his team of magical Maestros!!!

Approximate cost of services:
$18,000.00
Was this review helpful?
Company Response

Thank you Steve for choosing Toronto Comfort Zone as your trusted fireplace supplier in Toronto, your project had so many different moving parts and I am happy that results turned out to be nice and we could meet your expectations. Any questions/concerns, you know where to call. Sincerely.

Private User
Private User
Private User reviews North York, ON
10/10

Fireplace Installation

We recently had our gas fireplace replaced by Toronto Comfort Zone, and the experience was great! Sonny and his team were highly professional, guiding us through the selection process to ensure we chose the perfect fireplace for our home. The installation was smooth and efficient, with great attention to detail. They updated our system to ensure compliance with code and home safety. We're extremely satisfied with the service and the quality of their work. Highly recommend!

Approximate cost of services:
$6,000.00
Was this review helpful?
Company Response

Thank you Razmig for taking the time and writing the review. We are very proud to see you like your experience with Toronto Comfort Zone from the beginning to end, any problem or question, you are a phone call away. Sincerely.

Private User
Private User
Private User reviews Old Toronto, ON
10/10

Great service

I was very pleased with the initial consultation and also with efficient the installation. Very professional.

Approximate cost of services:
$6,800.00
Was this review helpful?
Company Response

It was our pleasure working with you on your fireplace project and all of our team at Toronto Comfort Zone are happy to see you like the results. Sincerely.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Toronto Comfort Zone

Our newly renovated showroom in midtown Toronto, offers gas, electric, wood and gel fireplaces in traditional and modern styles, bringing your home a sense of relaxation, comfort, warmth and beauty. These exquisitely designed and quality manufactured fireplaces are offered at competitive prices. Our Toronto fireplace specialists also offer free professional in-home consultations to help determine the right solution for you. Wood or cast stone mantel, book cases or cabinets, we do it. You want to fix your masonry fireplace, drop a liner, come to us, we take care of you. Refacing the fireplace ? You're at the right place.

CATEGORIES
Fireplaces
PRODUCTS
Gas, electric and wood fireplaces, wood or cast stone mantel, bookcases, shelves and cabinets, concrete walls
SERVICES
Sales and installation of gas, wood and electric fireplaces, installing the wood and cast stone mantels with your desired style, color and size, refacing your fireplace with marble, granite, tile, ledgestone and other material, lining the chimney, installing the custom fireplace doors, installing concrete walls
BRANDS
Kingsman, Regency, Napoleon, RH-Peterson, Montigo, Lennox, Astria, Ironstrike, Dimplex, Amantii, Dynasty
STYLES
Contemporary, Modern, Traditional
SPECIALITIES
Fireplaces , Mantels, Refacing the fireplace , Masonry fireplace
WEBSITE
http://www.torontocomfortzone.com/
PAYMENT METHOD
Cash, Debit , Credit card , Check
LICENSES
Licenced gas technicians
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Manufacturers Warranty
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.