Dunrite installed a new AC in September 2014 in my property in East York. Within a couple of weeks, it was not providing cool air. When I called the office, opened window might be the cause of problem. Anyway as weather got cooler, we did not use AC until May this year. After AC being operated from May, water was dripping from the pipe close to AC. Carpet got wet and mould was being developed. I called the city water department and was informed that it is condensation problem. Soon we found that only hot air comes from AC and the wet floor was caused from AC. We called Dunrite and technician came. The technician said that filter could be the cause of the problem. We changed filter regularly and we used the AC only two months since new installation! Blaming filter seemed totally unreasonable. I called Dunrite office and complained about the situation. The office manager Veronica tried to put responsibility on the filter and even threatened me that Dunrite can stop providing any service. Anyway Patrick from Dunrite had to come three times and replace several parts to fix AC. I still believe that it is AC problem, not filter problem. In addition, I had to remove carpet with mould and install new laminate spending about $1,000.
Thanks.
Charles