AlarmForce

Formerly Bell Smart Home
Home Automation
Toronto ON M9L 1R2
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58%

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Reviews by rating (past 12 months)

Reviews for AlarmForce

Average customer rating:
7.2 10 (733 reviews)

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rafael from Edmonton
rafael from Edmonton
1 review Edmonton, AB
0/10

alarm anf camera

They talk nice until you sign the contract and after that they don't care weather you are happy with their poor quality service or not.
I had to replace my door because of the poor unprofesonal installetion and all sensors from doors falls off.watch where they put sensors or they just drill where they want.on my garage they left me with big hole were I had to reseal it my self.the quality of the cameras is so bad you can't even tell the difference between colour or person.how good is that??? Please watch were you get in to for 3 years!!!
I do not recommend this service for even for free.

Approximate cost of services:
$54.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
1 of 1 people found this review helpful.
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Company Response

Hi Rafael,
We're very sorry to hear of your experience. If you can please email marketing@alarmforce.com with your full name and address we can look into your account and determine how we can resolve these issues.
Thanks and have a great day, Matt

luis bello from Atlanta
luis bello from Atlanta
1 review Atlanta, GA
0/10

Security system - Alarm

THE WORST. Bad service. Poor maintenence. Expensive..... They have a really bad customer service and they do not attend as they should. I have a very bad experience. Not recommended.

Approximate cost of services:
$36.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
2 of 2 people found this review helpful.
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Company Response

Hi Luis,
We're very sorry to hear of your experience. If you can please email marketing@alarmforce.com with your full name and address we can look into your account and determine how we can resolve these issues.
Thanks and have a great day, Matt

DHARMESH BHAVSAR from Brampton
DHARMESH BHAVSAR from Brampton
1 review Brampton, ON
10/10

Home security

i am very please with the service.We've been with Alarm Force for 04 years and have had excellent technical and customer service for a modest price.we feel safe at night with my children peace of mind. everyone should get this service

Approximate cost of services:
$30.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
0 of 2 people found this review helpful.
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debbie brett from Kitchener
debbie brett from Kitchener
1 review Kitchener, ON
10/10

alarm force security

i am very please with the service i now feel safe at night with my children peace of mind since i was rob in the night before i had alarm force everyone should get this service

Approximate cost of services:
$32.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
1 of 3 people found this review helpful.
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Happy in My Home
Happy in My Home
2 reviews Mississauga, ON
10/10

Alarm Force install

Crew:prompt, polite, professional
Answered all my questions; asked my personal preference for product placement; Team Leader was doing a fab job instructing a trainee; efficient; supportive when my internet went down just as I was accessing their ap Recommend highly ! :)

Approximate cost of services:
$106.00
0 of 4 people found this review helpful.
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BC from Surrey
BC from Surrey
1 review Surrey, BC
0/10

Alarm System

Had Alarm Force for our commercial business. They are very friendly when setting up and taking your money. We were broken into in Feb 2015 and the criminals got to the alarm system and broke the box. No signal was sent to the monitoring center. When we called the company, they blamed us first (said you probably didn't set the alarm which I'm 100% sure I did and they couldn't even tell if it was armed or not). Second, they couldn't set up a replacement system for 5 days. When we tried to cancel, they refuse to let us out of the contract. I do not feel protected with this company and CANNOT RECOMMEND them to anyone.

Approximate cost of services:
$25.00
4 of 4 people found this review helpful.
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Company Response

Hi 'BC', We're very sorry to hear of your experience. If you can please email marketing@alarmforce.com with your full name and address we can look into your account and determine how we can resolve these issues. Thanks and have a great day, Matt

Virginia Rhoton from Durham
Virginia Rhoton from Durham
1 review Durham, NC
10/10

Alarm System

A couple of years ago my house was broken into on 3 occasions in 1 month at this time I had no alarm system never had a reason too. Very scarey experience!! I called Alarm Force they were very quick to help and set me up to make me feel safe again! Every time it have had to call them they quickly resolve my issues today I talked to Ruchi and she was able to help me as usual! I would refer Alarm Force to anyone and you will feel safe once again!! Thank you Alarm Force

Approximate cost of services:
$32.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
0 of 3 people found this review helpful.
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Shane Edwards from Okotoks
Shane Edwards from Okotoks
2 reviews Okotoks, AB
8/10

Alarm Systems

We have been with Alarm Force for ~4 years and have been pleased with their service. Today I contacted them to modify my monthly payment method, and this was completed quickly and efficiently. Very pleased overall.

Approximate cost of services:
$30.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
1 of 3 people found this review helpful.
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Shane Edwards from Okotoks
Shane Edwards from Okotoks
2 reviews Okotoks, AB
9/10

Alarm Systems

We have been with Alarmforce for ~4 years, and have been very pleased with their service. I called them today, to change my monthly payment method, and this was completed quickly and efficiently. Very pleased overall.

Approximate cost of services:
$30.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
0 of 3 people found this review helpful.
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