AlarmForce

We were existing customers with Alarm Force and decided to upgrade to the Command package for our security system. Today we had 2 technicians come in and install our new technology efficiently. They were both very friendly and answered any questions we had. We are very pleased with the service provided today.

Bought this service right after our house was burglarized in September 2013. Almost a year to the day on a Saturday afternoon I was at a conference and my husband was flying back from Europe. Had a call from Alarmforce saying that an alarm had been tripped and was there anyone there. I said no as my husband was flying home. Then they said I had to make it home. I said that I was over an hour away and to send the security guard that we paid for, and I would make it home as soon as I could. They said that wasn't possible as we didn't pay for it, and they could only remove the alarm for 30 minutes. They then call back 10 minutes later as I am at at the train station saying that the alarm is going off again and I need to send a neighbour over to the house. I said that was ridiculous. If there was an r*bbery happening and my neighbour was injured then I was liable. So an hour and a half later I basically have to walk into my house by myself holding a hammer to protect myself (no joke!) because they wouldn't send someone out (and of course its a year after we were broken into). When my husband came home he checked the contract and flipped. Basically we were paying for a security guard service after all. My frequent attempts to contact Alarmforce over the next month to find out why then gave such bad advice and put me in a potentially dangerous situation fell on deaf ears. And no call back or apology from them. As a test my husband then set up a two of fake alarms over the next couple of weeks to see if the security guard would show up (AF had now reinstated it on the system for us). As you can guess, no one showed up to either event, and we have the camera footage to prove it. We are now two years later and ready to cancel. Lord knows why we kept on paying for a useless service, but thankfully we haven't needed them since. Not that we would have received what we paid for of course........

We moved from Alberta to Ontario brought our old system with us but decided on the new wireless system. Had some issues with th new system and they are here today to install a new one, once the bugs are all worked out I'm certain we will be happy with it.

I phoned and was going to cancel my service. The representative Sherry had a solution for my problem so I have decided to stay with Alarm Force which I think is fantastic.

alarm force has great customer service
fast and prompt
always ready to go beyond to help
courteous and polite
econimic and efficient
very helpful and mostly easy to use service!!
i would recommend this service to all!

I have had Alarm Force for the past three years. In those three years, they have been incredibly reliable, and work to ensure my safety and satisfaction. Their response time is incredibly quick, and their customer service has always been top notch. Thanks, Alarm Force!

When the alarm goes off they contact me right away every time. Everything I could want from an alarm company. Have not had any issues with them. They even help you during false alarm.

ALARMFORCE WIRELESS HOME SECURITY IS AFFORDABLE AND EASY TO USE. CHIMES ARE HANDY FOR MONITORING ENTRY OR EXIT OF ALL ENTRANCES. HIGHLY RECOMMEND ALARMFORCE FOR SECURITY AND PEACE OF MIND.

I have been with AlarmForce for the past few years. My experience with them has been awesome!!! Their prices are reasonable and the customer service is phenomenal. I would definitely recommend this company to anyone who's looking for a reasonable alarm company. Their response times to any alarms( false or not) are very quick!

I have been with alarm force for about 5 years
There answer all my questions without passing me on to anyone else. They are helpful and eager to fix your problems
It easy to use and great peace of mind
It works every time and we have had no problems
Love it!!!