I have been a long time customer of alarm force for over 10 years. Customer service has always been great, fast and issues have always been taken care of. I am moving to a new address and signed up again with alarm force. I did research on the other companies, added up what they offered and what I was looking for in an alarm system. In the end, alarm force for me was cheaper. Also I like the peace of mind that when the alarm goes off a live two way operator is listening in. Other companies do not have this. This cuts down on false alarms but also gets a better response from law enforcement when valid.