AlarmForce

Formerly Bell Smart Home
Home Automation
Toronto ON M9L 1R2
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Write a Review

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58%

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Reviews by rating (past 12 months)

Reviews for AlarmForce

Average customer rating:
7.2 10 (733 reviews)

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doug in Calgary
doug in Calgary
1 review Calgary, AB
10/10

home and garage protection

quality company friendly staff pleasure doing business with them for ten plus years tech support is alway very supportive when helping changing alarm batteries and rechecking to makesure every alarm is functioning properly

Approximate cost of services:
$25.00
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Company Response

Hi Doug,

Thank you for being a long time customer and it is our pleasure to have served you for over 10 years.

Our Technical Support team will appreciate the special mention!

Have a great day!

Jesi

Private User
Private User
Private User reviews Mississauga, ON
5/10

House Alarm

Had to have alarm disconnect due to new door install. They cannot reactivate for 20+ days???
Have contacted Customer Service, very friendly service from Ruchie :). Said we shouldn't have to pay for days without service.
Will be credited in October for 20 days. Very fair... :)

Approximate cost of services:
$150.00
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Company Response

Hello,

Thank you for taking the time to write this review.

I am sure Ruchi will be happy to hear you were happy with her service and the resolution that was offered.

Next time we will get it right and increase the 5 Star to a 10 Star!

Have a great day!

Jesi

Private User
Private User
Private User reviews Toronto, ON
10/10

Security Alarm System

I dealt with Amadi from the loyalty department and had great service from her. She helped me with the package I needed. Will definitely recommend Alarm Force to my friends and family.

Approximate cost of services:
$700.00
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Company Response

Hello,

We are happy to hear you have found an AlarmForce package that suits your needs.

Thank you for the special mention. I will forward this review to Amadi and I'm sure it will make her day!

All the best,
Jesi

TrudiK
TrudiK
1 review Grande Prairie, AB
9/10

AlarmForce

I have been with AlarmForce for about 4 years now and I am completely happy with my service. If there are ever any technical issues it is resolved in a very timely manner, if not over the phone then promptly by appointment. They are quick to advise of any way my service can be enhanced/ upgraded and their technicians are quite pleasant and personable. I'm happy with my service from AlarmForce.

Approximate cost of services:
$53.00
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Company Response

Thank you for being a long time customer.

AlarmForce is always happy to hear from our customers on how they feel about our service.

Thanks for taking the time to write this review!

Jesi

BrookeD in Port Elgin
BrookeD in Port Elgin
1 review Walkerton, ON
10/10

Alarm force system

Our new home came with alarm force, we continued it for 2.5 years and just renewed again for another 3 years. It gives us peace of mind. The system is easy to use, the company has great customer service. Highly recommend!

Approximate cost of services:
$28.00
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Company Response

Hello Brooke,

Thank you for your loyalty.

We look forward to continue providing you with great service and peace of mind!

Have a nice day.

Jesi

Private User
Private User
Private User reviews Toronto, ON
10/10

Alarm force

I have been a long time customer of alarm force for over 10 years. Customer service has always been great, fast and issues have always been taken care of. I am moving to a new address and signed up again with alarm force. I did research on the other companies, added up what they offered and what I was looking for in an alarm system. In the end, alarm force for me was cheaper. Also I like the peace of mind that when the alarm goes off a live two way operator is listening in. Other companies do not have this. This cuts down on false alarms but also gets a better response from law enforcement when valid.

Approximate cost of services:
$35.00
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Company Response

Hello,

Thanks for being such a loyal customer all these years. It is our pleasure to offer you all these great services at AlarmForce and we hope to continue meeting your expectations.

Have a great day!

Jesi

Private User
Private User
Private User reviews Waterloo, ON
10/10

Home Alarm Service

I have been using Alarmforce Home Alarm system for years. I have been talking to person from Loyalty department for last few months to upgrade my home system, she was very helpful and patient, and their technicians are very knowledgeable and helpful. I am very satisfied with their service.

Approximate cost of services:
$29.99
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Company Response

Thank you for being a loyal customer.

We are excited to hear that you have decided to upgrade your service with AlarmForce.

Do not hesitate to contact us if have any questions regarding the new features.

Thank you,

Jesi

Russ Riffell in Toronto
Russ Riffell in Toronto
1 review Richmond, BC
10/10

Equipment and Service

I have been an AlarmForce residential client for five years and I am very pleased with the service, fees, and convenience. I've just arranged for an upgrade to their newest system and signed up for another three years.

Approximate cost of services:
$30.00
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Company Response

Thank you Mr. Riffell for being a long time customer.

You are going to love the new service. Please do not hesitate to contact me directly at jesi@alarmforce.com if you have any questions regarding the upgrade.

Have a great day!

Jesi

Jason Lui in Calgary
Jason Lui in Calgary
1 review Calgary, AB
9/10

upgrade my alarm system from the regular system to the new one with video camaras

This is Jason Lui.
I am very satisfied with alarm farce. The one thing that I noticed that I don't like is the box that says armed or disarmed. It is way to loud and I can't lower the volume on that at all. Besides that, everything is going well.

Approximate cost of services:
$55.00
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Company Response

Hi Mr. Lui,

We are happy to hear you are satisfied with the AlarmForce system.

However, we would like you to be completely satisfied with our service. We can help you with lowering the volume. Please contact Technical Support directly at 1 877 267 2004.

Have a great day!

Jesi

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