Thank you for the sweetest and most detailed review. We feel privileged to have worked with such wonderful clients who appreciate all the hard work we do!
Thank you for the kind review - it was a pleasure to work with you!
Thank you for your review! We are more than happy to help whenever you need us!
Thank you Kim! We are more than excited to help you again in the future! Take care.
Thank you for the kind words! We are truly flattered.
We are very disheartened to hear that you are unhappy, as we all work hard to ensure every client is satisfied.
We will address each issue separately to inform every reader that this review isn’t a fair assessment of our business.
Our process: We create “Next Steps” that document all tasks in a given timeframe and provide a firm quote. When we complete the work, we bill exactly that amount.
Suppliers & Discounts: We do our best to purchase from wholesalers that we trust so we can SHARE discounts with you – many design firms do not share discounts at all. We present a few overall looks that use a variety of suppliers, and by the end of the presentation, the client has selected their favourites. If they don’t like options, we are happy to resource based on their feedback. Our goal is to always hit the nail on the head the first time, and we generally do.
Pride: We LOVE what we do and when you meet/talk to anyone from our team, it is obvious that we are here to make our clients’ happy. We have many repeat clients’ which is the mainstay of any design business, and the only way this happens is with happy clients’ and amazing results!
Regardless of the situation, we would appreciate the opportunity to reach out in hopes that we can satisfy you because we are a company with integrity.
Thank you.
Thank you Katie! We are thrilled to hear your lovely review, and look forward to what our future holds with you! Talk soon.
Bathroom Renovations & Family Room
We LOVED working with you too! Thank you for taking the time to write us a review :)
Thank you Francine. We are so grateful to have wonderful clients like you!