When Steve first came to inspect the roof, he went into far more detail than any other roofer. He paid special attention to the flat valley in the roof. Whereas other roofers would have simply re-applied bitumen torch-down roofing to the valley, Steve pointed out that bitumen was not intended for the acute angle of this valley. Instead, he installed a PVC membrane, which has a much longer life expectancy than bitumen. He also built a custom ramp to ensure than water drained out of the valley, and a custom metal flashing to seal in the top edge of the PVC.
Steve paid attention not only to the roof itself, but also to how the house was meant to function as a whole, including attic ventilation and insulation. He installed air intake vents to compensate for the lack of soffits, and high-performance exhaust vents. He also insulated the cathedral ceiling in the addition with closed-cell spray foam, and ensured that the wood still had room to breathe.
Steve and his team were very professional, knowledgeable and friendly, and always took the time to answer all my questions. Steve even gave very detailed answers through email.
Steve is very meticulous about his work, and he truly cared about the job as if he were working on his own house.