Galaxy Moving & Mobile Storage

We were completely blown away by the efficiency of Galaxy Movers. The guys were super fast and super careful. I was going to have friends help but I'm glad we used Galaxy, it was painless and affordable. Taylor

The move was fine and the movers did a fine job, but you can NOT trust the people running this company to give you a refund on your boxes as they promise.

They offer $2 back on every box and I have chased a cheque for $105 for three months. Some of my emails have been ignored, some have been responded to with excuses (mat leave, postal strike, cheque's in the mail). I am out $105 for trusting Galaxy Moving.

You can't trust these guys to give you a penny back so don't look to them to pick up your boxes -- sell them on your own. Do not buy any insurance from them or you will never see or hear from them again.
Responsive until you've paid up. 3 months -- no excuses.

UPDATE: I have been contacted after Galaxy Moving saw this review and was accused of playing "stupid games" in an angry email. Previous emails asking where my payment was were ignored. I am disappointed that this is what it takes to get a response.

I have spent hours phoning and emailing over the past 3 months and am done pursuing such a small amount of money and won't be driving to Kingsway to pick it up. It should not be difficult to mail a cheque to the same address that was the destination for a physical move.

Note: As Brent says below, there was an attempt to email me the money at one point. However, the software they were using was not compatible with my financial institution. Again, I don't understand how mailing a cheque can be so hard. I get mail every day and Galaxy has shown up at my place multiple times as part of the move process. In lieu of a smooth transaction, responding to emails in a non-condescending tone would avoid similar situations in the future.

they were on time, did good work and we were pleased. they came in on time adn did the job quickley and quietly and we were greatfull for that. thank you to galaxy for packing so nicely and moving our things out.

I hired Galaxy Movers to move my home from Victoria to Vancouver. They exceeded my expectations. It went very well they were on time for the pick up and delivery, there was no damage, movers were friendly. The price never changed and I have no regrets hiring them. Liz

We hired Galaxy for the 2nd time and they did not dissapoint!! Our move was kind of difficult as it required interim storage. Their mobile storage containers worked fantastically. I will use them again in the future and suggest them to anyone looking for good careful movers. Sam

I decided to go with Galaxy Moving because of the good reviews I read about them. They lived up to their reputation and then some!The gentleman was so helpful and friendly when I called to schedule the move. The movers even called me day of to let me know they were on the way .Which really put my mind at ease! They were on time and did an exceptional job. They carefully wrapped all the furniture, and padded the front door so they wouldnt scratch or bump anything when they came in. They even helped me arrange the furniture in my new place. and I was picky!!!and they were patient! I'd definitely recommend Galaxy Moving and will use them the next time I have to move. Awesome job Thanks guys for the stress free move.

Happy movers whole time an i reccomend them for other no job to hard.Vey goodmove no problem and stong men.I will use them again for sure. They showed up on time and ready for work.

We hired Galaxy Moving for our move from Calagry to Henderson Nevada. We had used them years ago to move us to Calgary from Vancouver, and now that they have an office here it worked out great. The guys were outstanding, The job done was on time, budget and absolutely no problems with customs. I will definately use them again if I decide to come back to Canada. Thank you Galaxy