We had Magic windows installed in our last house. We loved them and showed them to the whole neighbourhood. We then moved from that house very shortly thereafter. In the new house we wanted Magic windows back and so we had them installed the in the new house too. Theyre just the best windows. Recently, we had an issue with one of the sliders and we called Magic for service. The technician was efficient, clean, and very good at his job. Overall, we are thrilled with the windows - the lack of fixed screens brings in so much light into the house. They are easy to open, clean, look great, and easy to manage. We highly recommend.