Magic

We love our magic windows! They have enriched our lives as we have doubled the light in our home. The service was impeccable as all of our concerns/needs were addressed to complete satisfaction. This was our second round of renos using Magic Windows and we look forward to replacing the rest of our windows during the next stage of home renos. Todd McNamara

Lior and the team at Magic Windows did a great job. We had replaced some windows a while back with Magic Windows; so when it came time to put windows in a new addition to our house we chose Magic Windows. One of the custom windows had a flaw in it; contacted Magic Windows. They came out, verified the problem then proceeded to replace the window (hassle free).
Larry Turner

Magic Windows installed 5 new windows for me earlier this year. Four of the windows are 25 feet above ground so no more getting up on a ladder to clean them. I chose the awning style which flip out to clean entirely from the inside
I highly recommend getting the retractable screens option
My windows look out to a beautiful view so now there is nothing obscuring that view
The install process was quick and efficient
All employees were very polite and professional and left absolutely no mess whatsoever
They are warranted for 40 years so how can you go wrong?
Brad Gabriel
Creemore On

Changed many windows over several years. Always good installation and the same staff employed for sales and support and installation. Had an issue with an awning window opening too quickly and too far, and service fixed the issue expediently. Love the hidden screens and no cranks.

Magic Windows was exactly what I was looking for. The showroom displayed a variety of configurations and the salesperson made great suggestions during the in home visit. The work was done in a timely and clean manner. At this point in time, I have replaced all our windows, including enclosing our porch. We are very pleased with Magic Windows and we have recommended them to our friends.

Back in 2018, Magic Windows installed a large patio door for us. This project involved a cutout in the wall to be able to accommodate a larger sliding door. Magic Window's team came to our house and in about 4 hours, the cutout and the new window installation was completed. They were very efficient.
However, the reason why I'm writing this review is because now in 2021 we contacted Magic Windows because we needed to use the blinds from the sliding door (we just used them two times since installation) and it was a little hard to open the blinds. We called Magic Windows and his service person (very pleasant man) came to our house, fixed the blinds, and explained clearly the best way to use them. We are very pleased with the after sales service too!

The experience with window installation with Magic Window was fantastic. Dealt with Maxwell , sales
representative and he made the process seamless. He was very professional and knowledgeable and was there from beginning to end. The installation team were efficient and completed the work ahead of schedule and pleased with the completion. I would recommend Magic Window to friends and family.

Sonia Bradford

We had 10 windows and the sliding patio door on our 3rd floor deck of our downtown, 3-story Victorian replaced with Magic Windows in February, 2021. I would highly recommend them, and here’s why:

. Our Project Manager Michele, was friendly, knowledgeable with great insights and spot-on recommendations. She helped us customize each window’s requirements.

. Our installation team of Savo and crew were prompt, courteous, friendly, talented, problem- solvers (We have no square walls in this house). They worked 3 stories up with narrow access, on the coldest days in February. They laid down protective mats and thoroughly cleaned up after each day, all Covid measures were followed. They did an amazing job! Tip: change furnace filters after installation cleanup is done.

. A minor hiccup in the front picture window with awning was remedied quickly and within 2 days was changed and installed (a real benefit to having chosen an Ontario-based manufacturing company during a pandemic, over a U.S -based manufacturer, this is such a plus). Also, a few weeks after installation, scheduled and had a prompt, efficient service call to reroute a window casing around some tile and very pleased with it.

. The no-crank casement and awning windows are so easy to slide open and really catch the breeze. The built in blackout shades in the bedrooms, sun shades, and privacy shades that still allow in sunlight, are amazing. The retractable bug screens are such a smart idea and allow in much more sunlight through the windows and patio door. Our new patio door slides smoothly, quietly and easily and the patio door retractable bug screen is my favourite feature as the raccoons can’t claw at it at night.

. I enjoy cleaning the outside of my Magic Windows from the comfort and safety of inside my home on the 2nd and 3rd floor and no longer need to pay for outside window cleaning so very happy about that. We're able to keep the thermostat one degree cooler as the house is warmer after replacing our 40 year old windows. Looking forward to the house being cooler in the summer due to the new energy efficient windows and built in retractable sun shades for the west facing windows and patio door. It's also noticeably quieter inside now with these new windows.

Very pleased with every stage of service and product with this company. Would definitely use Magic Windows again and highly recommend choosing them during and after a pandemic as they take care of you throughout the process.

Carla Simmonds
Toronto

Very pleased. Great customer service . Very polite & professional . Door is great. Like the blinds and the hidden screen. Very prompt on delivery . The installer was polite and cleaned up after the installation .

We contacted Magic Window for a replacement sliding door. Our salesperson called back within 24 hours and met with us in our home following all Covid protocol. Derek was very courteous and explained details of the manufacturing process. Our delivery did take longer than anticipated , and when it was installed the process was very efficient. What a difference a well made door makes. We would recommend Magic Window .