P & P General Contractors Inc.

We needed to get our basement renovated - add a bathroom, get some electrical wiring done, add a laundry room. Rafael was the project manager and Rafael and his entire team was very impressive, efficient and completed the project ahead of time. Rafael was very reliable and both, my wife and I are working and had to trust him with access to the whole house. We felt very comfortable doing so which was very important for us. Rafael kept us up to speed with the progress every day and coordinated very well. He also went out of his way to help us fix small work outside of the contract at no additional cost. We really enjoyed working with Rafael and would recommend this service.

We hired this company because of their high score and very good reviews. But it was a big disappointment! Before the kitchen renovation started, we asked the owner if they can also work on our laundry room. We asked him if they can push back our washing machine and dryer closer to the wall. He suggested to put a countertop over them and replace the laundry sink for $1200 (the price of the sink is not included). We ran some issues in the installation of granite for our kitchen countertop and it was resolved by giving us back $400. When we saw the laundry countertop, we were so shocked! The plywood that supports the countertop is showing,the countertop in not leveled, the white wood that support the side of the countertop looks old and worn out. The owner told us that we’re expecting too much. We decided to remove the countertop as it’s very depressing. The one good thing with this company, their workers are very kind and polite.

This was the third time we hired P&P to renovate part of our 100+-year-old house, and we are once again thrilled with the results. Our project was a big one, involving the levelling and replacement of old hardwood floors, the replacement of 12 windows, the replacement of outdoor siding, the full gut and replacement of a bathroom, the conversion of a second-floor kitchen into a walk-in closer and laundry room, the installation of a new kitchen in the basement, the capping and de-creaking of our staircase, and several other odds and ends. (Phew!) Nataneal and his crew were once again a pleasure to work with. They finished the project on time and on budget, and, whenever issues did arrive—which is inevitable with an old house—they gave us lots of options on how to proceed. Nataneal was a pleasure to deal with in the planning and design phase; he has the rare ability to balance our suggestions with his own ideas to come up with the best ideas for our needs. Rafael, Javier, Camilo and the rest of the team that worked on our project were professional, courteous and thorough, doing everything they could to minimize the mess and disruption (something that's very much appreciated, since we have two small children). Next time we have a project in our old house, there's no question who we'll call to do the work. Highly, highly recommended.

We bought a west end semi in Toronto, and gutted the whole main floor down to the studs. They insulated, installed an ikea kitchen for us, re-routed some plumbing, laid new sub floor and floors, new pot lights, drywall, new ceiling. The whole nine yards.

We hired P&P on the recommendation of my sister in law, who had a really great experience and raved about them. I wish ours was equally fantastic.

The pros:
-The overall job was done well structurally (nothing is falling apart, good angles, nothing looks/feels messy or slapped together, solid overall)
-The workers were extremely friendly and hardworking
-The quote was thorough and clear
-There were no surprise extra costs
-Our options were explained clearly in terms of design, etc.

The cons:
-Communication was consistently horrible. At first, they were at our house every day which was great. Then towards the end, there were multiple stretches of 3-7 days where no one would come and either no one would let us know, or if they did, it was always "we will be there tomorrow", and then tomorrow would come around, and no one would show up. Texts or phone calls to our project manager would routinely go unanswered for days. I guess this is par for the course in the contracting world but this is our first renovation and we were really disappointed.
-Timelines dragged. We were quoted 34 days in total. After the quote, we added in a new window, a new back door, they took out some framing downstairs, and removed an extra non-load-bearing wall. Fine. In total though, the job took 61 days start to finish (almost double).
-The painters were bad. This may sound nitpicky but after spending $60K on a reno, it's really frustrating to have the final touches be so sub-par. Baseboards were not sealed, some of them weren't even painted, holes were filled and then not sanded, etc. The painters returned twice to fix their work (both times without the project manager bothering to come supervise) and in the end, we just wanted this over with, so now we will be doing the painting touchups ourselves or possibly hiring someone else.

We are planning to do our basement in the spring. Would I hire them again? Probably not. I felt like we were at the bottom of their to-do list all the time. It seemed like maybe they had taken on more work than they could handle this summer. Anyway, they do good work (I understand the painters are not the usual ones they go with so perhaps our experience was not the usual), but I will use someone else next time.

We recently had Nathanael and Mauricio of P&P completely re-build and existing family room addition in our home. The undertaking was fairly extensive, and in fact the only aspect of the original structure was the roof line itself.
I had concerns about the original structure as far as its integrity, as well as the heat loss that we were experiencing during the winter months. After meeting with other contractors, and then finically with Nathanael, we decided to sign a contract with P&P Renovations. The price in the contract was good, but also the possible contingency component was properly addressed. During the renovation, we were kept properly informed as to the development and various stages of re-construction, and never felt once that our project was nothing less than top priority to Nathanael and Mauricio. Certain aspects of the project were modified during the process as things develop, and were handled with ease for a seamless transition by their entire crew.
Part of P&P is also having the right sub contractors for the variety and scope of most projects, and they came through for us with siding and roofing, as well as electrical and insulation.
We would gladly recommend P&P Renovations again, and with more work for us in the future, Nathanael will be the first phone call!

I am more grateful than I can say that we found Natanael and his team. We were selling our home and had some major renovations to undertake, including the complete renovation of the master bathroom (including plumbing issues), partial renovation of the main bathroom, new laminate floors on two levels of our side-split, and painting throughout much of the home.

From our first consultation until the work was completed we were more than satisfied. He and his entire team went above and beyond the call on all fronts. Small things can always go wrong when doing such a lot of work, but even the tiny issues that arose were always addressed immediately & comprehensively by Natanael. Long story short, our home received an excellent offer within 48 hours of being put on the market, and I am sure much of that was P & P's wonderful work and attention to detail. We would highly recommend them to anyone looking for a contractor in the GTA and however far from there they are willing to go! We are even hoping to use him at our new home in St Catharines !

Sincere thanks go out to Natanael and Mario, Mauricio, Joel, Yorlandy, Antonio and Asael! I hope I haven't forgotten anyone. Well done, gentlemen!

We had P&P finish our basement in our house in Newmarket in 2013 and this year after we moved to Ajax we hired them again to finish the partially finished basement. We were extremely happy with the job they did in 2013. When we were selling that house many buyers commented on how professionally the basement had been finished and having that basement helped us sell that house faster and for a good price. This year we hired Nathanael and his team again and they did a great job. The basement was partially finished and so we had to change some things around to fit our needs. Nathanael gave us great advice on how to rearrange some of the walls and we are very happy with the finished space. Everything was done extremely professionally and they finished the project in great time. The P&P team was extremely respectful and considerate while working. We had elderly parents and children in the house while the project was going in and the team always made sure the space was safe and no one was bothered.
While they were working a number if small projects came up and Nathanael was able to include those in his work as well. What we like best about working with them is that Nathanael is extremely knwledgable about almost everything you can imagine and is always able to give excellent advice.
Thank you so much for your hardwork!
Naveen

In February 2015, we had our kitchen renovated by P & P Renovations. We had them do our basement previously and we were extremely pleased with the experience both times. They always started their work day on time, they were great at communicating what was happening and they were always available to address any concerns we had. When we ran into issues, Natanael was quick to get involved and ensure the problem was fixed. I wouldn't hesitate to recommend P & P to anyone looking to have work done on their home.

In June 2015, we hired “P&P Painting and Renovations” to renovate our old basement. The entire experience with them was excellent. From the beginning, Natanael (the company owner) was prompt in responding to our request. We were impressed with his knowledge, consultation and perfect design solution.

The project was delivered on budget and schedule. The crew, leaded by Mario, was very professional, knowledgeable and we are very pleased with the final result of the renovation. We would like to thank Mario, Lucio and Antonio, a team of a very high quality people. They were an exceptional team and we have decided to extend their contract for a deck renovation. The total experience was a pleasant one.

We would (and have) recommend this company to all our friends. Bravo “P&P Painting and Renovations”!

I hired P&P Renovations to finish the basement of a property which I manage for one of my clients.
With the owner being out of the country, I needed someone reliable, that worked well, and could get the job done for the quoted price. After receiving estimates from three different contractors, I settled on P&P Renovations. Not only was their price competitive, but they also promised to deliver the work in the fastest timeframe.
Everything from beginning to end was absolutely flawless. All the work was completely as stipulated in the contract and every single part of the job was done on schedule. They were neat, cleaned up after themselves, and removed all garbage from the site when the project was completed.
I'd hire P&P Renovations without hesitation for my future projects.