True North Eavestroughing

After a tree fell on my the lower addition house eaves I contacted John Whyte at True North Eaves for replacement of a section, complete with gutter guard. John and his team showed up precisely on time, did everything I asked and left the site spotless, even carting away the old trough. I couldn't be happier with their service and would use again without hesitation.

I had also requested John's team clean the remaining eaves ... they emptied all the leaves, carted them away, then washed out the eaves and downspouts. Precisely the service level that warrants repeat business. Don't hesitate to use this firm.

John was very professional in all areas. Estimate, waiting and working around a roofing job before he could start, keeping in touch, and keeping his word. Very friendly and explained everything in detail. It was a pleasureable experience that we would highly recommend. Thanks John

We chose True North to replace our existing eavestroughs. We found him through Homestars and chose him from the 3 quotes we requested. His response was timely and professional. We were totally satisfied with the job done. We had a colour issue caused by us which no doubt cost him time and money but there were no complaints from him about this issue. He dealt with it quickly and professionally. Clean up after the job was also perfect. Thanks for a well done job.

John is a true professional and pleasure to work with. He was quick to come and give an estimate and it was extremely fair. When his team got here to work what they actually encountered was more than they bargained for...and old house with a homemade gutter system. He fixed everything and more! I was thrilled with the work.

We are very pleased with the work done. John and his crew were prompt, worked consistently and made changes for improved drainage. They also made additional changes to existing vents that are no longer needed. The entire job was completed in 5 1/2 hours which included the clean up. There was no evidence they had been there and our house looks great which has increased the value. We would highly recommend this company.
Thank you John

John gave me an excellentanalysis of the work. He advised me to have the roof done first, even though that meant waiting another year for the job. They came when they said they would; were very organized, professional, as well as neat and tidy with the job. John also advised me to add an extra downspout, but did not even charge for it. I would highly recomment them to anyone.

In the Spring of this year, we had our eavestroughs replaced on our house by True North Eavestroughing and we're completely satisfied with their workmanship and the quality of the eavestroughs. At that time they brought it to our attention that the shingles on our roof were not in good shape. Although this is not their line of business, it is something for us to think about in the near future. However, the shingles deteriorated over the summer and we were experiencing leakage between the fascia and the eavestroughs. We called True North and John Whyte and his co-workers came out promptly to install drip flashing to the area that was causing us problems. The last row of our shingles were buckling under preventing the rainwater from going into the eavestroughs and the drip flashing would help to prevent this happening. Yes, we unfortunately need a new roof sooner than we expected, but thanks to True North, their knowledge of our problem and great workmanship will prolong the inevitable a little longer. We've been 100% satisfied with True North Eavestroughing from start to finish and would highly recommend this company to anyone! Thanks guys!

AMAZING COMPANY! It is clearly obvious that John cares about his clients, his crew and his company! He kept in contact with me prior to me setting up the final date, and ensured I was knowledgable about what was going to happen on the day of arrival. I knew it was obvious about how much confident he was with his company and how easy-going he was when I called to set up the date that they would come install my eavestroughs and John waved the deposit fee. It is the companies that are not harping at you for money that are the best and most legit! The crew showed up early and got started to work right away, John appeared an hour or so after and remained until the job was done, he himself did all the clean up! Everyone was so friendly and answered any questions I had with ease and confidence, it was clear they knew exactly what they were doing. I was told that it could take about 6 hours for the eavestroughs, it took 3, I was shocked, and they look marvelous! They moved drains that I wanted moved without me even mentioning them, as well as added one to ensure better drainage, it was nice to have a company take initiative to ensure safety and proper drainage. I have already recommended this company to all my family members who own houses, anyone reading this... if you need any eavestroughs replaced True North is the only company you should consider!

I obtained three quotations before I retained John Whytes' "True North Eavestroughing". John and his three man crew replaced about 300 feet of eavestrough, the fascia and soffits all around the house in three days. John was not the lowest cost nor the highest. From the start, John and crew were prompt, professional and courteous while going beyond what was in the original contract at no additional cost. They relocated some of the downspouts because the originals were improperly done 26 years ago by the original builder. They also added hinges to two downspouts to make it easier to cut the grass and allow diversion from the rain barrel. They also relocated the irrigation rain sensor away from the chimney along the eavestrough, at my request. I will recommend True North to anyone asking including my family and friends. Thanks John for a great job.

Tom Rusnov, Richmond Hill, ON

We needed to replace the old eavestroughs on our bungalow, and also remove the downpipes from going into the weeping tiles. John was the most prompt in answering our message and came prepared for the meeting with various helpful brochures. He took us around the house and analyzed the problems with our current setup, and then described in detail how he would re-arrange it so the downpipes were moved to locations that we would be happy with. We appreciated the fact that he was honest with us about which products we needed, and which ones would be unnecessary and high maintenance. We interviewed other companies who also made good impressions, but John was the best at communicating with us on every detail of the job – and that was very important to us. (We also liked the fact that he teaches his craft at Durham College.)
Our expectations were more than fulfilled when the crew arrived for the job. The team was efficient and friendly, and the whole job only took about 2 hours. The new eavestroughs look great, and the hinged downpipes are very neat. John even had them do some recaulking on our front window – which had nothing to do with the eaves, but he had noticed it on his previous visit.
It was a happy experience and we are definitely going to recommend them to our neighbours and friends.