True North Eavestroughing

I had a great experience with John and the True North crew. Our old eaves were in a bad state and were prone to overflow due to improper drainage and downspouts. John came by and assessed our situation and lent his expert opinion on what needed to be done (I say this because there were some potential problems with the wooden boards holding the existing system up and it was comforting to have someone of John's experience judge what was required).

Everything from the quote and discussion of options to the job day was handled quickly and most importantly, hassle free.

On job day everything was done quickly and professionally. The new eaves and downspouts look great and were well tested by some crazy rain the days following installation!

So all in all I couldn't be happier with John and True North. Incredible price, high tier products and finish (didn't think I'd care for the hinged downspouts but they look and work great!) and great workmanship. A big thanks to you and your crew John!

John and his crew has all the attributes of a good contractor: responsiveness; on time; knowledgeable; good advice; good product; professional installation; reasonable price; thorough clean-up. I have no problem recommending True North.

A very positive experience. John and his men are true professionals. Communication from beginning to end was top notch with no surprises. When they are on the customers' property they take care and there was no mess when they were finished. John is always on site to answer any questions the customer may have. I would recommend True North to anyone without hesitation. Thanks John for a great job.

A very positive experience from first contact. John is very friendly, professional, knowledgable, responsive, and patient enough to answer all questions someone who's not in the industry might ask. The work was done quickly professionally and the final products looks great. They left the property as clean as they found it (if not better). Can't ask for much more than that. Thanks guys!

True North were very professional. The business owner handles the contract, communications and supervises the work. He was very helpful in assessing the situation and offer advice. They were very prompt and the installation was done very cleanly.

Recommended!

John and his crew were great to work with. Everything was done very professionally, on time, on budget, and neatly too. John made some good recommendations on how to improve the flow of rainwater off of the roof and away from the house which greatly improved some water issues we were having in the basement. I would recommend his services to anyone.

John and his team were exceptional. The quote was quick, professional and options were carefully explained.
His team was very friendly and did a great job. Very pleased with the quality of service!

We needed to change the leaking eavestroughs on our bungalow and also install a leaf guard. Searching the HomeStars site and reading reviews we decided to ask three companies to give us quotations. There were lots of very good companies which were highly recommended by the reviewers. True North Eavestroughing was one of the three. I was reluctant to call True North because they were out in Port Perry and we are in west Scarborough, but I liked their web site and I phoned John, the owner and manager. I also liked the fact that John teaches a Eavestroughs installer course at Durham College. He returned my call shortly after and I was impressed that he knew the area and had no problem coming and giving us a quotation. He was professional and full of energy and explained how he was going to reroute the downspouts away from the house and that he was going to use the Zip hinge to be able to lift the downspout extension to make it easier to work around the house. We chose True North. John and his crew did a wonderful job and the place was very clean when they left and John stayed with them all the time. He was easy to talk to and his crew were very professional and friendly. Thank you to John and to the crew. We recommend this company.

Agree with all of the positive ratings on this website, re: punctuality, quality, price, timeliness, followup, etc. John's company was recommended by 2 neighbours. Extremely satisfied with their work. Would recommend to anyone looking for eavestrough replacement.

I had some masonry repaired on my house during the work the company ruined some straps and scraped the coating on a couple of my down spouts. I called John knowing he does such a great job I wanted him to repair the issues knowing I would need to pay as it had nothing to do with John's workman ship or materials. John informed me if he had the colour in-stock it would cost nothing, these things happen he said. He came out looked at the job, was sorry to tell me I had picked a special order colour he does not carry but he would order it in and that would be the extent of my cost. In a time when we are all treated like a number or the next meal ticket, John goes that extra mile for his customers. He is professional and takes pride in his craft. His employees are very polite and work very well together. I have already recommended his company to my father inlaw for some work he needed and a few neighbours. If you want a job well done for a reasonable price and get treated like a real person John is your man