Foam Comfort Inc.

The whole team was great. Dan was very informative and gave me great advice on where I'd get my bang for buck. Jen and Diane were super in coordinating logistics and the crew came in and were professsional and quick. Friendly, fast and fantastic service. Highly recommend.

Hi Jen,
Thank you for another job well done. Your crew was very helpful and knowledgeable and took the time to clarify all aspects of the 2lb foam installation before the work began. When I returned to the site later in the day, the installation was applied uniformly and consistent and clean.
Best wishes,
Robert Ritter,
Ritter Contracting & Construction Management

I hired Foam Comfort to remove existing cellulose insulation and spray Walltite Eco foam as insulation in the top storey of my parents' home, which I am retrofitting to meet the Passivhaus standard. In total, nearly 9 inches of sprayfoam were added to the walls and ceiling (over 4 trips).

I'm extremely happy with the price, timeliness and quality of the work done.

Foam Comfort's costs were extremely reasonable for the scale of work done. Their office staff are helpful, and flexible about scheduling. Their sprayfoam and removal technicians are attentive, friendly and very skilled. Wherever there was a mistake or oversight, they were quick and eager to correct it. Overall, we are beyond thrilled with the quality, price and general experience with Foam Comfort. I will definitely be hiring them again, and recommending them to friends.

However, I cannot in good conscience give Foam Comfort 10/10 due to a very negative experience I had with a single one of their employees. The estimator who originally came out to do our quote, Robert, while clearly knowledgeable, determinedly talked down to me, and when he was not able to convince me of his opinions, he simply made up a quote for work that was different than I had asked for. While this was dissapointing, I would be willing to chalk it up to a misunderstanding. However, when the discrepancy was discovered, rather than apologizing and making a new quote to include the additional time and materials (I would have been happy to pay the difference in time and materials) he berated me for unrelated changes (moving furniture to a different location than originally discussed - something I had cleared with a different employee), accused me of inconsistency, repeatedly talked over me, insulted my intelligence, and told me to "check with an engineer or building science specialist" (I AM a civil engineer with a building science specialization AND I consulted with a senior specialist on this project), eventually escalating to name-calling and shouting.

The company owners (Dan and Jen) came by a couple hours later, and were very helpful and understanding. They were apologetic about the discrepancy and their employee's behaviour, suggested a few minor changes, and we were quickly able to come up with a mutually agreeable new contract to cover the expanded scope of work, which was completed by their very skilled technicians the next day.

I have since hired Foam Comfort to do another coat of sprayfoam, and will likely be hiring them again for exterior insulation. However, I have requested that the company never send Robert to speak to me ever again, and all of my recommendations to friends and family will also come with this one caveat. As far as I can tell, the owners and all of the other employees are a delight to deal with, and they do great work.

The team at Foam Comfort are fantastic and we have used them 4 times now. They are quick to come and look at a job, provide recommendations and then are always able to make the timeframe work. Not only do they use the best products available, they do it competitively. They are extremely careful in making sure that everything is done perfectly and follow up after a job has been completed, is quick and genuine. Every time we speak to Foam Comfort they seem to be 1 step ahead and everyone knows what is going on. It feels like a family making sure that you are treated as such, while providing the best product on the market. We have recommended them numerous times and will happily continue to do the same.

They were great - friendly, professional, and very helpful. They came into my house in the late Fall of 2012 for an initial quote - On time, friendly, very informative. After that initial quote, we were extremely satifisfied and asked them to come back for a more detailed scan of the home. On that visit, they did find old traces of fiberglass insulation in a number of our walls whereby they advised us it would not be financially advantageous to use spray foam insulation. They made a number of recommendations on what we can do so we will pursue this. I appreciated that they didn't try to push things through but put our interest first ahnd came up with a creative solution which we'll explore further in the Spring. Thanks guys!

The people from Foam Comfort recently installed spray foam insulation in the walls of our nursery. We were impressed by their professionalism and we’re very happy with the results of their work.

Within a day of calling Foam Comfort to set up a consultation, Dan, the owner of the business, came over to see the room. He spent more than an hour with us, inspecting the room, explaining the options, and answering our questions. We wanted to know how much heat this would save, whether it would cut down noise (in a semi detached house), and whether it would resist mold. Dan explained it all candidly to us. The next day he emailed us a formal quotation with a price that was more than fair.

Over the following week we communicated with the administrative staff at Foam Comfort to schedule the job into the narrow window of time we had available. They always responded promptly and clearly to our emails. They were flexible about scheduling the job into the narrow time slot we had available. The work crew showed up exactly when they said they would and then completed the job within 2½ hours, as promised. They took care in laying down drop sheets to protect the carpeting and the hard wood, and they left no mess behind. Most importantly, the nursery is now much warmer than it was before. It’s amazing what an improvement the spray foam insulation has been over the old fiberglass batting.

All in all, we were very impressed with Foam Comfort. We will probably need more insulation work done in the future; if so, we’ll definitely go back to them. We would recommend them to anyone who’s looking to install spray foam insulation.

Jason & Cat

Foam Comfort's price was in line with their competitor's quotes. I hired Foam Comfort because their estimator came to my home in person and explained the process. The insulators were punctual and polite and they did an excellent job spraying and cleaning up. I will definitely be calling them when I need my walls and attic done!

Dan from Foam Comfort Inc., came by within 1 day to give a quote. He was on time, took his time measuring and gave us an accurate and reasonable quote. Both Chris and Dave who did the spray foaming were very professional, arrived on time and finished the job before the estimated time. The basement was left very tidy - great job!

From start to finish we were impressed with their professional and courteous service. The product works as advertised, as we are in a heat wave and the house is a lot cooler than it used to be. Thank you Foam Comfort

My initial phone inquiry was answered promptly and an estimator scheduled quickly. The cost was competitive. Work was completed on time as scheduled. Workers were very polite, efficient and tidy.