Coretemp Heating and Air

I had a Rinnai tankless heater installed a while ago by Richard. He knew what he was doing, installation was done well, and when scheduled. It's been working well for 18 months now. I would call CoreTemp again for this service.

Fantastic work by Richard and his crew. I'm old fashioned and believe in businesses should prosper from their efforts in making their costumers feel 100% satisfied. Their costumer service was superb from with second my initial call was made to CoreTemp.
During the install my hard wood flooring was accidentally scratched; but what truly impressed me was that they immediately told my wife and said they would cover the cost to fix the damage. What I appreciated was they addressed what happened instead of cowering and hiding the situation. In my books; that far out ways the scratch. I much rather a small scratch on the floor than no heat in my house and I can easily touch up the scratch.
I would and will definitely recommend to all family, friends and reviewers to acquire there services.
I know I'm in great hands with this company. I wish them continued success...they definitely deserve a 10 star rating.

GREAT JOB TO RICHARD AND HIS CREW. THANK YOU AGAIN.

Wanted lennox forced air natural gas furnace to replace still working but noisy and inefficient one stage furnace.

Am a do it yourselfer when I can and quite particular if I have to hire work out.

Had 3 on site quotes. All prices roughly the same but selected core temp based on product knowledge and quality of quote including the fact same fella (Richard) would be doing the work.

New furnace (lennox modulating) installed September and has been operating wonderfully now that it is cold. Very quiet which is important yo us as tv room right beside furnace room, and the modulating fan model makes the house feel warmer at the same temp setting as old furnace.

Install day went exactly as promised.

Highly recommend Richard and core temp .

When hiring out any work for your home always suggest the homeowner be available as small issues requiring on the spot decisions inevitably arise.

We never imagined how much joy a new furnace would bring us.

My wife especially likes being able to adjust the furnace via iPad from bed or her phone.

Had numerous people provide me a quote to replace our furnace and A/C unit. Richard came in and gave me a high degree confidence and was also very cost competitive for the Lennox products they sold.
The installation ultimatley went very smoothly and was completed as scheduled. Richard spent a lot of time educating me on everything and all the key features of the thermostat.
For post install support, Richard has also been great. Following up to check in. They've also been very quick to respond when the thermostat sent out a service message after having a bit of trouble firing up for the first time in the fall.

I have used Coretemp in the past and their service has been excellent. I recently had to call them on a Friday night about an issue that a plumbing contractor was telling me was a furnace problem. They answered the phone (on a Friday night!) and directly explained to the plumber how this was a plumbing issue and how to fix it. When I offered to pay for this very valuable advice, they refused to take any money. Outstanding professionalism!

I have called Richard twice in the past 12 months regarding two separate furnace issues for my 10 year old furnace (existing in a purchased home - not one that he installed). Both times he has helped me over the phone to resolve the problem. The first time (i am embarassed to say was a dirty furnace filter which was causing my furnace to shut down - he suggested i change the filter to see if that fixed the problem and it worked! The second time I scheduled an appointment with Richard to service my furnace as it was making a bad rattling sound. He called me to say that based on the model of the furnace and description of the noise, that I might be able to fix it myself by emptying a particular tube under the motor which is notorious for filling up with moisture. He said I could fix it myself and even talked me through it over the phone. His advice worked like a charm and saved me hundreds of dollars. He was not concerned about collecting money from me. He said he was happy to help as he believes service is the most important thing when he works with people. And it really shows. This company has a 10 rating for good reason. I will only ever call Richard for any furnace issues that I have in the future and i will make sure anyone I care about also call him too. Richard called me back so quickly and was so professional and is such an expert in his field, I am in awe that I was so lucky to find him on Homestars. Thank you, thank you, thank you.

I was on vacation when my Lenox phone app sent me an alert that the furnace was off. I called Rick at Coretemp who went over to my home and fixed the problem. I am so grateful to CoreTemp because firstly Rick had me install a furnace that has a phone app which I can use when away from home to monitor and control my furnace / AC. Secondly, Rick also is connected and easy to contact via Text and email. Rick responds right away and helps solve the problem. This is the second time this fall that I have had a problem that Rick was there to fix. Both problem were created by Consumers Gas installing new meter and without notification of their arrival, came and turned off the gas. I highly recommend Rick and his company. They have installed and monitor my tankless water heater, furnace and AC. All of his employees are also very good when they come to do the jobs, polite, knowledgeable and tidy. Thanks CoreTemp

It is comforting to be able to say"we have someone for that". After recommending Richard to a neighbour with a broken A/C on labour day, ours finally kicked the biscuit. We have had Richard come out previously to fix the A/C who always brought it back to life. So there was no doubt based on past experience to use him again, Richard came out promptly, jump started the A/C to get us through the heat wave and left us with a recommended new system. I decided to replace it all as out furnace was the same age. The day of installation was one week after ordering. Richard, as always was prompt, professional, and installed our new system in about 5 hours. He took the time to show me the old system so I could visually see how bad a state it was and that I had made the right choice, he then spent another hour walking me through the new system, the new touch screen thermostat, how to activate our rebates ad outlined everything in a simplistic and easy to follow manner. We already have our Lennox rebate. The installation areas were clean and neat, no mess left behind. I had some follow up questions which were answered immediately. Our overall experience with Core Temp was fantastic and I hope this review will help persuade any doubters to choose Core Temp as their HVAC provider.

It has taken me far too long to write this review, but it is well deserved. At the beginning of the summer we called Richard (and several other companies) to replace our broken air conditioner. Everyone wanted to immediately replace it except for Richard. He and his protege instead spent 45 minutes disassembling and ultimately fixing our aging air conditioner. He did this knowing we were willing to purchase a new unit at a much higher cost (and likely bigger margin). Honest and fair tradespeople should be the norm, but sadly are often hard to come by. Richard is one of the good guys - a gentleman and fair businessman. As far as I can tell, his work is also top-notch. I will work with him again.